I arrived at 4:45 on a Saturday afternoon, well within the posted hours of 12 to 8. When I tried the door, an employee came up from, opened the door, shouted "Can't you read? I'm on my break," and jabbed a finger at a handwritten sign saying the shop was closed for 20 to 30 minutes. To be fair, I had seen the sign. With someone visibly inside, I reasonably assumed it was a leftover from earlier in the day. An honest misunderstanding, and one that a simple "Sorry, I'm on break, back in twenty" would have resolved in seconds. I would have gladly taken a walk and returned. Instead, I was met with open hostility for the offense of trying to become a customer. Breaks are fair and necessary. Berating people at the door is not. This was, without exaggeration, the rudest service interaction I can remember, and it has cost this business my business entirely.
Brooklyn Record Exchange
Brooklyn Record Exchange at a glance
Google reviewers rate Brooklyn Record Exchange 4.8 out of 5 based on 72 reviews, with the owner not responding to any comments. Customers frequently praise the store's curated selection of new and used vinyl, particularly for alternative and electronic genres, along with friendly staff, reasonable pricing, and available listening stations. Some visitors note that prices can be slightly above market value and mention issues with store temperature, while one low-star review describes an unpleasant interaction with an employee regarding break time signage.
- Google rating: 4.8 out of 5 from 72 reviews (89% five-star).
- Reviews on this page: 72 Google reviews (50 with written comments, 6 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 10, 2026.
- Service: Record Store serving New York, New York.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Friendly staff, great selection, and reasonable pricing!”
“Super well-curated selection and very fair pricing.”
“Strongly recommended for fans who remember the golden age of music.”
“Excellent service, staff helpful and knowledgeable.”
“Honest prices, good selection, and friendly staff.”
praise complaint · found by our text analysis, Google review wording unchanged.
Nice selection of records, lovely store
Cute record shop with vintage records. Didn’t have what I was looking for this time around but I’m looking forward to going back and searching again!
One of the best places to shop for records in the area! There are listening stations available, and Mitchell was of great help in finding things I was looking for. 5/5!
Excelent place and prices.
Cute record store in Brooklyn. Smaller than others and offers alternative music and genres. Worth a visit if you’re looking for alt genres. There a quite a few cool finds too. Both new and used records are sold here. Listening station avail.
Super well-curated selection and very fair pricing. Staff was really friendly!
Great place for used records! I walked out with 13 LPs the first time I visited here. Now I visit this place every time I’m in Brooklyn. This store may be smaller in size compared to other places in Brooklyn, but I found more hidden gems here. Well-procured selections in multiple genres. They also keep their LPs really clean. Even their $1 sections are not to be neglected. I also sold some of my old records here and I was happy with their pricing model and extra discount they provide for sellers like me. Strongly recommended for fans who remember the golden age of music.
Nice little record store with great music. A little expensive.
Great shop. Really good prices!
Business details
- Address: 87 Guernsey St, Brooklyn, NY 11222
- Phone: (347) 294-4449
- Website: brooklynrecordexchange.com
- Service area: New York, NY