Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts
Google reviewers rate Brooklyn Yard Veterinary Hospital 4.9 out of 5 based on 269 reviews, with the owner responding to 61 percent of them. Customers frequently praise the staff’s gentleness with anxious pets, thorough communication, and professional handling of various conditions. Recurring criticisms in lower-rated feedback focus on high pricing for procedures and strict policies regarding missed appointment fees.
Data from Google, last updated November 11, 2026.
269 Google reviews we collected
Phrases our text analysis found in 191 written reviews
How often each topic comes up in the written reviews
We read 191 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We went in for a new patient consult with this little one and the staff was so so kind and patient and lovely.”
“She is and has been wonderful with my dogs, and I recommend Brooklyn Yard vet hospital highly.”
“…people inside and require a phone call up on arrival, and ask you to stay away from the front door.…”
“the whole staff is so friendly and sweet, they genuinely love my pup and care about his well being and it means so much<3 thank you all for everything you do <3”
“As a first time dog parent, they have been very thorough, transparent, and welcoming!”
“When I deemed the medication not working, they said it was new policy to charge 150 for behavioral appointments.”
“My heeler mix can be a little nervous with new people, but he immediately felt comfortable with Dr.”
“Their follow up and communication has been amazing.”
“They are really helpful and have a very reasonable price.”
“Way WAY overpriced.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 269 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I’ve been bringing both my dogs here for several years. We’ve always had a good experience. I feel like the team truly cares about my pets and listen to my concerns.
We went in for a new patient consult with this little one and the staff was so so kind and patient and lovely. The new girl with green-black hair was tremendous. She was comforting him while getting shots and his blood drawn. 10/10 would recommend.
I've had dogs and farm animals for 40 years. Jordan Nuccio is the best and most intuitive vet I've ever had. She is and has been wonderful with my dogs, and I recommend Brooklyn Yard vet hospital highly.
We love them so much but it’s almost impossible to get in with any urgency. For routine checks and planned procedures they are excellent, but anytime we have had something urgent come up we almost always end up having to go elsewhere. Guess when you find a good vet then everyone else does too and this is what happens. ❤️
I moved back to Portland and needed to establish care with a new vet for my elderly dog, I read the reviews for Brooklyn Yard and was blown away with how much people loved it. I brought my 15 year old chiweenie in and the experience with the vet was so heartwarming. She fell in love with him instantly. She was so sweet and gentle with my old man. But the thing that really sold me on Brooklyn Yard Vet was that I wasn’t shamed for not getting my dog’s dental problems taken care of yet. It’s a huge expense and I’ve been saving for it. He hasn’t been in pain, but definitely needs the work done. I’ve been shamed by vets before and was waiting for the shaming to come, when the vet was examining his teeth, but it never came. She just confirmed it needed to be done and gave me recommendations for places that would be cheaper than getting it done at their clinic. I’ve been going to them for almost 2 years now, and when I got a cat, I brought him there too. They both get such excellent care and the vets and techs love them both so much.
Lovely. The best , most caring, wonderful people every to care for my pets. Not a single issue.
Very impressed with the organization and how they easily handled my anxious and reactive dog.
i've been with brooklyn yard since 2022 and they're truly the best vet i've ever worked with. whether it's a small check up or a bigger issue, they're ALWAYS happy to take the time to talk situations through with me versus trying to rush things along. the whole staff is so friendly and sweet, they genuinely love my pup and care about his well being and it means so much<3 thank you all for everything you do <3
Pros: they’re professional and every vet who’s handled my dog has done so with extreme care as she’s timid and constantly scared when visiting their office. Cons: I missed my appointment and they called while I was 10 min away and said they couldn’t wait. Fair. They sent a $30 invoice for missing it, also fair. I paid it immediately. Then when I tried to reschedule they tried to charge me a $94 deposit just to book it. I asked why because this was new to me. They said it’s because I missed my last appt. So not only do they charge you for missing appts, they penalize you again if you try and reschedule it. This kind of admin stuff really irks me when I’m spending hundreds of dollars. Going elsewhere.
Brooklyn Yard is hands down the best vet I have been to. Everyone I deal with is awesome. The doctors are warm and informative. My dog Loki was recently diagnosed with epilepsy. After the first night of watching my dog have multiple seizures Brooklyn Yard got me in and we came up with a treatment plan to help Loki. Their follow up and communication has been amazing. As a pet parent in crisis, their level of care is exactly what we needed. I should also note... I own Rose City Dogs "Small Batch Dog Care", with multiple locations in PDX. We often get newcomers to Portland that have not yet found a vet. I recommend Brooklyn Yard every time. Multiple customers have called to thank me personally and to rave about the service they got at Brooklyn Yard. Top Notch!!!
Analyzing 9,967,34810M ReviewsFor 28,12428.1K Experts