Analyzing 6,981,8157M ReviewsFor 19,78319.8K Experts
Brothers Moving Company holds a 4.9 rating from 420 reviews, with customers frequently praising the team for punctuality, efficient handling, and clear upfront pricing that avoids hidden fees. Positive feedback highlights professional communication and careful treatment of furniture and home interiors during local and long-distance moves. However, a small number of low-star reviews report significant issues, including unexpected hourly billing, missing or damaged items, and unresponsive customer service, though the owner replied to only three percent of all reviews.
Data from Google, last updated November 1, 2026.
420 Google reviews we collected
Phrases our text analysis found in 343 written reviews
How often each topic comes up in the written reviews
We read 343 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were so professional, honest, laid-back, easy-going and beyond hard-working.”
“I called and said im shopping around for a quote and got hung up on.”
“Jerry was super efficient and not only worked fast but smart.”
“I recommend Brother's Movers over anyone in the NW Indiana area.”
“It was a horrible experience and we would not recommend them.”
“I had an excellent experience working with Ambrose and his team.”
“Our experience with this moving company was horrible.”
“Worth every penny, but also the upfront one price for the job is extremely nice to know exactly what you will be paying.”
“This company was the biggest rip off of any I've used.”
“Brothers Moving got back to me right away & gave me a fair honest quote.”
“They were quick to communicate, and ensured her move went smoothly.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 420 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had an excellent experience working with Ambrose and his team. Good communication. On time, Helpful. My relatively small move was from IN to IL, and it all worked as promised. I would work with them again.
Great job moving furniture from Chesterton to Chicago. Very helpful, kind and down to earth. The were careful with the furniture, floor and walls. I’d use them again.
Top notch all of the way! Ambrose was completely professional and helpful. Jerry was super efficient and not only worked fast but smart. The movers Gus, Jake, Billy and Ciere were also all great. Fun group of professional guys. These guys all made our move a lot less stressful and we appreciated it. I recommend Brother's Movers over anyone in the NW Indiana area.
Awesome work. Literal lifesavers. We moved from Minnesota and called to ask them help unload our uhaul. They showed up within 30 minutes. They charged us $275 and had the entire truck unloaded in under 45 minutes. Best money I ever spent. They were also all very nice and helpful. Couldn’t recommend a company more. Thank you guys so much.
Another five star review because they earned it. Highly recommend.
OK, you guys I am not even joking when I say those these guys are incredible. Absolutely no BS. No hidden fees. They were so professional, honest, laid-back, easy-going and beyond hard-working. They came one hour one way got me moved all set up in the house within three hours. It was insane. Nothing was damaged. Where have you been all my life? My hat goes off to you guys for sure Thank you so much
They were amazing. Showed up on time, we're fast and effective. Super friendly and easy to work with! They took care of all my things, nothing at all was damaged. Made a really hard day really easy. Worth every penny, but also the upfront one price for the job is extremely nice to know exactly what you will be paying. I will be recommending them to anyone I know who is moving!
They are punctual and fast. Got me moved in under an hour
🙌🏼Hand down one of the best moving companies I have ever worked with. My family has moved over 17+ times(Army). Brothers Moving got back to me right away & gave me a fair honest quote. Upon arrival they were quick & careful! It was about rain & they went out of their way to make sure nothing got wet and our floor remained cleaned! Super polite & professional! Thank you!!!! Dargle Family
We had new floors put in and use them to move our furniture in and out of the house. They were great to deal with very personable and very careful. I would definitely use them again and highly recommend them. They were on time and efficient. They did a great job.
Analyzing 6,981,8157M ReviewsFor 19,78319.8K Experts