MOBILE AUTO MECHANICS · ALBUQUERQUE, NM
Brothers Roadside Service logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%2+0.9Reliability 19%5+0.9Value 13%13+1.6Momentum 10%95+9.5Track record 9%32+2.8Accountability 6%5+0.3Experts Score= 16Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.16SCORE

Brothers Roadside Service

Better than 3% of mobile auto mechanics · #29 of 30

4.5★84 Google reviewsGoogle star rating as shown on Google Maps.
4.75★last 12 monthsAverage stars on reviews from the last 12 months only.
15.2%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
8%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Brothers Roadside Service for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Brakes”

maikel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service, great mechanics, they put me back on the road in less than two hours. Great job they did on my truck. Highly recommend this guys. Thanks guys

Great priceBrakes
BillLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

EXCEPTIONAL SERVICE!! I was scheduled to have air line repairs done at a "dealership". Upon arrival and purchasing identified part; they then informed me that they could not do any work on my truck, due to emissions issue. I then called around and contacted Brothers Roadside Service. Hector was my first contact,…

Customer photo from Bill's review
Reasonable priceBrakesBrake service & repair

vs category

Blue = Brothers, grey = mobile auto mechanics average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02024-Q1: 4.71★ (14 reviews)2024-Q2: 4.67★ (6 reviews)2024-Q3: 4.38★ (13 reviews)2024-Q4: 1.00★ (1 reviews)2025-Q1: 3.50★ (4 reviews)2025-Q2: 5.00★ (5 reviews)2025-Q3: 3.00★ (6 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q1: 5.00★ (2 reviews)2026-Q2: 5.00★ (3 reviews)2026-Q3: 4.50★ (8 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 40%Reasonable 50%Overpriced 10%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%2+0.9Reliability 19%5+0.9Value 13%13+1.6Momentum 10%95+9.5Track record 9%32+2.8Accountability 6%5+0.3Experts Score= 16Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
2
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
5
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
13
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
95
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
32
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
5

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+2 / −0
Professionalism
+2 / −0
Responsiveness
+0 / −0
Punctuality
+1 / −0
Value
+0 / −0

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