Google reviewers rate Brown Plumbing & Heating 4.7 out of 5 based on 213 reviews, with the owner responding to 13% of them. Customers frequently praise the company for punctual emergency response, professional communication, and efficient handling of services like sewer line replacement, water heater installation, and leak repair. While most experiences are positive, some low-star reviews criticize high pricing, excessive labor time charges, and difficulties reaching the company via phone.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
Very happy with our experience with Brown Plumbing. The guys arrived within 30 minutes of being called (this was an emergency situation), acted quick once arriving, and the job was done in a timely manner. They had great customer service even after doing such a nasty job. Thank you so much!
Thank you for the kind words! We are very excited you were pleased with our service.
Brown plumbing has done a number of jobs for us over the years; replacing broken cast iron pipe under our basement floor, pulling roots out of our sewer when it backed up, installing a tankless water heater, and most recently replacing the whole length of our sewer line. They have always worked quickly and been professional, communicative and efficient. We will definitely use them again in the future and we highly recommend them!
Thank you for the kind words Claire. We appreciate you very much!
Tera in the office was great, Jaren was very professional and efficient on our project.
Thanks Josh!!!!
Great company, absolutely awesome to work with provide excellent service and communicate very well. Highly recommend!
Thanks Ben! We appreciate you very much!
Steve at Brown Plumbing has been great to work with. Easy going, professional, all the good things.
Thanks Nick! We appreciate you too
I have roots in my pipes. Always get me in quick for those emergency jobs. I highly recommend!
Thanks John! We appreciate your business!
What a breath of fresh air, professional, on time and courteous. I had a water dripping toilet and Jared was on time and very considerate, as a business owner myself I greatly appreciate the honest,quality and efficient job Browns plumbing did for us!
Thank you Dave for the kind words! We absolutely appreciate your business!!!
This company helps me keep my older house and plumbing working. They are prompt and clean. I would recommend them to anyone who needs plumbing work done well. And they give my dog free pets, too, which she loves.
What a relief it is to have a nice water heater! My relief is thanks to Steve and his crew at Brown Plumbing. They came recommended to us and I'm happy we chose them. They showed up on short notice with a crew sufficient to get the job done in a timely and orderly fashion. This was an upgrade in size, so they had to be thoughtful and creative about placement, which I very much appreciated. They were also willing to address any questions or concerns I had. Thank you!
This company is professional and honest!!