Customers frequently praise Brown Roofing for punctuality, competitive pricing, and clear communication, noting that crews often complete work ahead of schedule and leave job sites clean. Positive reviews highlight honest assessments without pressure to upsell unnecessary services, while the company handles full roof replacements, tile repairs, and underlayment installations. However, a pattern in low-star reviews indicates missed appointments and a lack of follow-through on return calls or insurance claim assistance.
Google rating: 4.9 out of 5 from 280 reviews (97% five-star).
Reviews on this page: 280 Google reviews (276 with written comments, 14 with photos).
Owner responses: the business replied to 29% of reviews.
Reviews from Google, shown as published (original wording, unedited).
Sheila JonesLocal Guide · 55 reviews
★★★★★
These guys are the best! I called in the late afternoon and they arrived earlier than expected the next day! They assessed my roof, made a repair, and it has been perfect! No leaks, even with the crazy amount of rain we have been having lately!! They are my go-to for anything roof related going forward, I am so thankful to have found them.
Price assessment: Great price
Response from the owner · 3 weeks ago
Thank you for the review Sheila, we appreciate it.
Excellent Experience with Brown Roofing
Last year, a tile fell from my roof during a storm. My wife noticed a roofing company working on a house next door and walked over to ask if they could help. Jesse immediately grabbed his ladder, walked over, and climbed up to reinstall the tile.
My wife thanked him and offered to pay him for his time, but Jesse quickly declined. He handed her his card and simply said, “Just remember me if you need repairs or a new roof.”
A year later, we needed to replace the entire underlayment on our roof and received several bids. My wife remembered Jesse and gave me his card. I called him, and ironically, he was just around the corner picking up supplies. He stopped by within about 20 minutes, looked everything over, and had a detailed quote to me within 12 hours.
Brown Roofing was not the lowest-cost bid, but the proposal was extremely detailed, the warranty was better than the other bids, and I also remembered the way Jesse had helped us a year earlier without asking for anything in return. I felt that kind of service deserved to be recognized, so I hired Brown Roofing.
I couldn't be happier with the decision. Jesse and his crew were extremely professional, worked quickly, and the quality of the workmanship was excellent. The entire experience was handled exactly the way you want a roofing project to be handled.
At the end of the job, Jesse made it very clear that if we had any issues—big or small—we should call him and he would come out and take care of them without hesitation.
That says a lot about a contractor. A person who stands behind his work and takes care of his customers is exactly the kind of roofing contractor you want working on your home.
Nothing but great things to say about Jesse and Brown Roofing. I would absolutely recommend them to anyone looking for a roofing contractor.
I found Brown Roofing through Reddit, where they had great reviews. I got several bids from different roofing companies, but ultimately chose Brown Roofing because Craig was very professional and thorough. He was also the first person to explain that, once the job was completed, the company would provide me with a lien release document, which gave me extra peace of mind.
The crew members were hardworking and professional. They worked from morning through the afternoon in the excessive heat, and before leaving each day, they always cleaned up around the house to make sure there was no debris left behind.
I’m very happy with my experience with Brown Roofing and would definitely recommend them to anyone looking for a reliable and professional roofing company.
Price assessment: Reasonable price
Price: $10,000–15,000
Services: Roof repair for storm & wind damage, Roof inspection
Jesse is really great to work with. He came out for an inspection after some of my roofing tiles fell off. He gave me his assessment & recommendation without trying to upsell or pressure.
A personal friend wouldn't have been more honest or reasonable. He's the guy you want to talk to about your roofing issues
Services: Roof inspection
Response from the owner · 2 months ago
Thank you for the review William, we appreciate it!
Extraordinary service and follow through! As a Realtor, I have recommended Brown Roofing to clients with A1 results...satisfaction and completion for all of the jobs requested. Jesse and his team also put a full new roof on my own home, after his checking the roof over a period of years and noting that the roof was OK...when it was ready for a redo Brown did a auperb job. They started on the date promised and after completion on the 3rd day..through e men came back to do a final check of the roof and then they cleaned up completely...every inch of the exterior where the materials also were...even on the street. And the roof looks incredible! Jesse helped me choose concrete tiles to closely match the clay tiles that were original but the new roof featured lifted tiles randomly placed ...which added dimension and character. I have been extremely pleased with Brown Roofing and highly recommend jesse Coder and his team!
Response from the owner · 2 months ago
Thank you for the review Ellen. It was a pleasure working with you!
Recently hired Brown Roofing to replace all
of the underlayment on our 20+ year old tile roof on our home. They completed the job ahead of schedule, pricing was competitive and they were respectful of our home. They also addressed a couple of cosmetic adjustments, post install, in a timely manner.
Response from the owner · 2 months ago
Thank you for the review, we really appreciate it!
Our house is almost 19 yrs old and it was time to get the underlayment replaced. We got a few bids from well rated companies, Brown had the best price, best warranty and best ratings. They showed up exactly when scheduled, kept the job site clean (very important to me because we have dogs) and the roof looks great!!! Definitely recommended!
Price assessment: Great price
Price: $10,000–15,000
Response from the owner · 3 months ago
Thank you Tami for the review, we appreciate it. It was a pleasure working with you.
Got 3 quotes and let me tell you, day and night difference. As everyone says here, I can’t say enough great things about my experience with Brown Roofing (Craig). From the very beginning, they proved to be a true one-stop shop, which made a huge difference for a project that could have easily become complicated and stressful.
One of the biggest advantages was that they handled the solar panel removal and reinstallation as part of the job. I didn’t have to coordinate with multiple companies or worry about timing—everything was managed seamlessly. That alone set them apart from other roofing companies I considered.
What really gave me peace of mind was their all-inclusive quote. No matter how much repair work was needed or how many days the job took, everything was covered. There were no surprise charges, no add-ons, and no cutting corners—just honest, upfront pricing and a commitment to doing the job right.
The crew was excellent—professional, respectful, and clearly experienced. They showed up on time every day and worked efficiently while still paying attention to detail. It’s rare to find a team that combines both speed and quality so well.
Another thing that truly impressed me was their integrity after the main job was done. They came back and fixed issues caused by the solar installers and painters—at no extra cost. That level of accountability and customer care is hard to find and speaks volumes about how they stand behind their work.
Overall, Brown Roofing exceeded my expectations in every way. If you’re looking for a reliable, full-service roofing company that delivers quality work, stands by their word, and takes care of every detail, I highly recommend them.
Response from the owner · 5 months ago
Thank you for the review Al. It was a pleasure working with you!
Super honest with what was needing to be done. Really appreciate Jesse for not trying to upsell on things that weren’t needed and focusing on the actual problems. Quick action and prompt replies from him, thank you!!
