Day care center · Brookhaven, GA · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%56+30.5Reliability 24%44+10.7Value 14%90+12.7Replies to reviews 7%83+5.9Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#116 of 138 preschoolsiPosition by Experts Score among all companies we track in this category. · better than 16%
4.6★★★★★58 Google reviews · 22 photos
86%five-star reviews
4.60★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Buckhead KinderCare 4.6 out of 5 based on 58 reviews, with the owner responding to 67% of them. Positive feedback highlights attentive staff, clean facilities, effective communication, and structured curricula that support child development from infancy through pre-kindergarten. However, several low-star reviews criticize specific staff members for lacking patience or using harsh tones, while others raise concerns regarding facility safety inspections and administrative unresponsiveness.
Google rating: 4.6 out of 5 from 58 reviews (86% five-star).
Reviews on this page: 58 Google reviews (48 with written comments).
Owner responses: the business replied to 67% of reviews.
Most recent review: October 16, 2026.
Service: Preschool serving Brookhaven, Georgia.
Data from Google, last updated November 3, 2026.
Score profile vs other preschools
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Buckhead KinderCarePreschools median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Buckhead KinderCare: 56/100 on this factor. Category median: 88.C
56
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Buckhead KinderCare: 44/100 on this factor. Category median: 84.C
44
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Buckhead KinderCare: 90/100 on this factor. Category median: 90.A
90
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Buckhead KinderCare: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Buckhead KinderCare: 83/100 on this factor. Category median: 51.A
83
Bar = this company · dark tick = category median.
Star ratings
58 Google reviews we collected
4.6of 5
5 stars5086%
4 stars23%
3 stars00%
2 stars00%
1 star610%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
91%praise
Praise6091%
Complaints69%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable250%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2538%
Honesty & trust1015%
Would recommend1015%
Communication711%
Quality & results69%
Speed & response69%
Price & value23%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Every morning, we are welcomed by friendly staff who greet my son and I by name.”
“When my son is sick, they show extra care and check in with genuine concern.”
“Overall, it’s a safe, nurturing environment that I would definitely recommend to other parents.”
“I cannot recommend this daycare facility.”
“They communicate updates in a clear and timely manner.”
“Our son attended KinderCare as an infant and had a great experience.”
“My son immediately started to progress with his speech and learning once he started here.”
“The rates are very affordable compared to other daycares in the area.”
People customers mention
Katina5 reviews
Kimberly3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SummerLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
my grandchild Storm has learned so much from this center, the Buckhead KinderCare from the director assistant directors and the teachers.. I really love the progress my grandchild has shown since being a student there ❤️❤️❤️
Great price
Touch9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I absolutely love Nia her Daycare took care of my daughter I never had to worry about anything when it came to my child. The patient her and staff has is incredible
Tatiana4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
The facility is always clean, organized, and welcoming, which gives me peace of mind as a parent. The staff is caring, attentive, and communicates well ! I also appreciate the structured curriculum they incorporate learning, creativity, and play in a way that keeps the children engaged and developing. Overall, it’s…
SLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Our son attended KinderCare as an infant and had a great experience. He loved his teachers, especially Ms. Mary. What stood out most was how everyone knew him by name and genuinely cared about him. The environment felt warm and attentive, and we always felt confident leaving him in their care each day.
Chad4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We've been very happy with the Buckhead KinderCare. The staff is friendly and they're always treating our daughter (newborn to infant) incredibly well. Everyone on the staff knew her name and said hello when we'd arrive. Our daughter really enjoyed going there. They truly care for the kids. We would have kept her…
Reasonable price
Maureen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
My granddaughter just completed Pre-K and I can honestly say that we could not have asked for a more pleasant, positive Pre-K experience. Mrs. Kimberly and Mrs. Pam are genuine, loving, professional educators. Just yesterday, my granddaughter was in the store when a Spanish speaking young lady spoke to her and not…
I cannot recommend this daycare facility. I debated leaving this review and unfortunately I feel like it is necessary to warn parents like me who are already anxious about childcare.
My child is 18 months and has a speech delay and difficulty feeding himself. This was his first time in childcare. I was upfront about these things, and the center should have been honest about their inability to handle him.
He was there for two days. The first day we were notified to pick him up early because he had not eaten all day. Understandable and appreciated. The second day he had NOT EATEN ALL DAY, but we were not notified. In fact, they miswrote in the app that he had eaten then later corrected it. When we picked him up, the teacher gave us his bottle from the morning with the milk i put in before dropping him off. She said they usually don’t allow cups outside of meal time. You mean to tell me you kept SPOILED MILK in my son’s bottle ALL DAY. This is the one thing I cannot get over.
The third day we kept him home because he threw up as soon as we placed him in the car seat. Turns out he had HAND FOOT MOUTH AFTER TWO DAYS OF DAYCARE. If this wasn’t a sign nothing would be, so I decided to unenroll him. I am very understanding and know HFM is common, but after only 2 days only god knows what other infections he would have gotten.
We WASTED $500 on a $100 registration fee and $390 for the week for 1.5 days of childcare. Fortunately, they refunded me for the next week which I prepaid for which I am thankful. Nevertheless, it does not reverse the harm done.
Response from the owner · a month ago
Hi, Heavyn, Thank you for taking the time to leave a review for KinderCare. We are sorry to hear about your experience. We take these matters very seriously and appreciate you bringing them to our attention. We have shared your concerns with local management, and we would appreciate the opportunity to speak with you directly. If you are open to further conversation, please call us at 888-525-2780, 6am-5pm PST, M-F. Thank you again for taking the time to share your feedback.
Warm regards, Buckhead KinderCare
Summer ParsonsLocal Guide · 10 reviewsiTotal number of Google reviews Summer has written across all businesses on Google Maps, not just this one.
my grandchild Storm has learned so much from this center, the Buckhead KinderCare from the director assistant directors and the teachers.. I really love the progress my grandchild has shown since being a student there ❤️❤️❤️
Price assessment: Great price
Response from the owner · 2 months ago
Hi, Summer!
Thank you so much for leaving such a wonderful review. We are thrilled to hear about Storm's progress and that you love the experience at Buckhead KinderCare. Our director, assistant directors, and teachers are dedicated to providing the best learning environment for all our students. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards,
Buckhead KinderCare
Touch by Reid9 reviewsiTotal number of Google reviews Touch has written across all businesses on Google Maps, not just this one.
I absolutely love Nia her Daycare took care of my daughter I never had to worry about anything when it came to my child. The patient her and staff has is incredible
Response from the owner · 2 months ago
Hi, Reid! Thank you so much for leaving such a wonderful review. We are thrilled to hear that you absolutely love Nia and that you felt at ease with the care your daughter received at our daycare. It's heartwarming to know that our staff's patience and dedication have made a positive impact on your experience. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards,
Buckhead KinderCare
Carly Riordan2 reviewsiTotal number of Google reviews Carly has written across all businesses on Google Maps, not just this one.
We have had the most incredible experience at Buckhead KinderCare! Our son has been attending from the age of 5 months to 1 year and we couldn’t be happier with our choice.
From day one, I have never once been concerned about my child’s safety or well-being. Every morning, we are welcomed by friendly staff who greet my son and I by name. The facility and parking lot are always clean and beautifully decorated for the holidays.
I always feel like I can discuss anything openly with both the teachers and administrators. They communicate updates in a clear and timely manner. When my son is sick, they show extra care and check in with genuine concern.
While there have been some teacher changes in the infant room during our time here, every single educator has been fantastic. A few of them have truly come to feel like family and it is so obvious how much my son is loved. He is always so happy at pickup and I genuinely feel he is developing faster here than he would anywhere else.
If you are looking for a daycare where your child will be cherished and set up to thrive, I cannot recommend Buckhead KinderCare enough!
Price assessment: Great price
Response from the owner · 3 months ago
Hi, Carly!
Thank you so much for leaving such a wonderful review for Buckhead KinderCare. We are thrilled to hear about your incredible experience with us and that you feel confident in your choice. We are glad to know that our open communication and genuine care have been appreciated. Your kind words about our educators truly warm our hearts, and we are delighted that they have become like family to you and your son. It is wonderful to hear that he is happy and thriving in our care. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Buckhead KinderCare
Ari SuLocal Guide · 14 reviewsiTotal number of Google reviews Ari has written across all businesses on Google Maps, not just this one.
We are leaving KinderCare with truly grateful hearts. From the very beginning, all of the teachers and staff loved and cared for our daughter so warmly, and it showed in the way she grew, learned, and smiled every day.
As first-time parents, trusting others with our baby is never easy, but every teacher and staff member here made us feel safe and supported from day one. We will always remember that so many of her early milestones happened while she was surrounded by such loving caregivers.
A very special thank you to the infant teachers — the two Ms. Marys and Ms. Rosemary. Since our parents live far away and are rarely able to see our daughter, your love and care meant even more to us. You were not just her teachers, but truly felt like grandparents to our family. The warmth, patience, and kindness you showed our daughter also comforted and supported us as parents during such an important season of our lives.
We made a difficult transition because of our commute, but leaving KinderCare was honestly the hardest part. We are deeply thankful for all the love, patience, and care our daughter received here. This place will always be part of her story and our family’s memories.
Thank you for everything!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 5 months ago
Hi, Ari!
Thank you so much for leaving such a heartfelt review. We are truly grateful to hear about your positive experience with us at Buckhead KinderCare. It warms our hearts to know that our teachers and staff were able to provide a loving and supportive environment for your daughter, helping her grow, learn, and smile every day. We understand how challenging it can be for first-time parents to trust others with their child, and we are so glad that our team could make you feel safe and supported from the very beginning. Your kind words about the infant teachers, the two Ms. Marys and Ms. Rosemary, are especially touching. We are thrilled to know that they were able to provide the warmth, patience, and kindness that felt like family to you. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Buckhead KinderCare
Tatiana Smith4 reviewsiTotal number of Google reviews Tatiana has written across all businesses on Google Maps, not just this one.
The facility is always clean, organized, and welcoming, which gives me peace of mind as a parent. The staff is caring, attentive, and communicates well ! I also appreciate the structured curriculum they incorporate learning, creativity, and play in a way that keeps the children engaged and developing. Overall, it’s a safe, nurturing environment that I would definitely recommend to other parents.
Response from the owner · 7 months ago
Hi, Tatiana! Thank you so much for leaving such a wonderful review. We are thrilled to hear that you find our facility clean, organized, and welcoming, as providing peace of mind to parents is one of our top priorities. It's heartening to know that our caring and attentive staff, along with their effective communication, have made a positive impact on your experience. We are also delighted that you appreciate our structured curriculum that blends learning, creativity, and play to keep children engaged and developing. Your recommendation means the world to us. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here! Warm Regards, Buckhead KinderCare
Karee CLocal Guide · 26 reviewsiTotal number of Google reviews Karee has written across all businesses on Google Maps, not just this one.
My son has been at Buckhead Kindercare for a little over a year now & we are so happy here! It truly feels more like a family, not just a school. The director and the entire staff are kind, attentive, creative, and extremely dedicated to the success of the center.
My baby comes home happy everyday, and is always repeating something new he learned. (He’s 2 yrs. old) He even has art work sometimes or brings home flyers letting us know about upcoming events the center has. One of the best parts about this location is truly that they stay in constant contact with parents. They have an app where I see what my baby does all day, and there are pictures and videos attached as well! I work extremely long hours at my law firm, so it’s really nice to know my son is having fun.
I plan to keep my son here until he goes off to kindergarten, I can’t imagine him being at any other school! If you have a chance to enroll your child, I 1000% recommend it! ☺️ Thank you guys for always protecting/taking care of my baby and making us feel important!
Response from the owner · 9 months ago
Hi Karee!
Thank you so much for your wonderful review and for sharing your experience with us. We're happy to hear that you have had such a positive experience with us! It's heartwarming to know that your son feels like part of the family here at Buckhead KinderCare and that you appreciate the dedication of our staff. We're thrilled to hear that the communication through our app is helpful for you, especially with your busy schedule. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Buckhead KinderCare
S RLocal Guide · 46 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Our son attended KinderCare as an infant and had a great experience. He loved his teachers, especially Ms. Mary. What stood out most was how everyone knew him by name and genuinely cared about him. The environment felt warm and attentive, and we always felt confident leaving him in their care each day.
Response from the owner · 9 months ago
Hi S R,
Thank you for sharing your wonderful experience with us. We're thrilled to hear that your son had such a positive time at Buckhead KinderCare and that he loved his teachers, especially Ms. Mary. It's heartwarming to know that our team made him feel known and cared for, and that you felt confident in our care. We're happy to hear that you have had such a positive experience with us! Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Buckhead KinderCare
Chad Embry4 reviewsiTotal number of Google reviews Chad has written across all businesses on Google Maps, not just this one.
We've been very happy with the Buckhead KinderCare. The staff is friendly and they're always treating our daughter (newborn to infant) incredibly well. Everyone on the staff knew her name and said hello when we'd arrive. Our daughter really enjoyed going there. They truly care for the kids. We would have kept her there for years if it wasn't for an upcoming move. The teachers and the directors are all amazing. 5 stars!
Price assessment: Reasonable price
Response from the owner · a year ago
Hi Chad!
Thank you so much for your wonderful review! We're happy to hear that you have had such a positive experience with us! It's heartwarming to know that our staff made such a positive impact on your daughter's time at Buckhead KinderCare. We truly appreciate your kind words about our team and are delighted to hear that your daughter enjoyed her time with us. Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards,
Buckhead KinderCare
Maureen Wilson1 reviewiTotal number of Google reviews Maureen has written across all businesses on Google Maps, not just this one.
My granddaughter just completed Pre-K and I can honestly say that we could not have asked for a more pleasant, positive Pre-K experience. Mrs. Kimberly and Mrs. Pam are genuine, loving, professional educators. Just yesterday, my granddaughter was in the store when a Spanish speaking young lady spoke to her and not only did she respond in Spanish, she had an entire conversation in Spanish with the young lady! That is all credited to Buckhead Pre-K B educators! I was so proud! Thank you again for being phenomenal!
Response from the owner · a year ago
Hi Maureen,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that your granddaughter had such a positive Pre-K journey with Mrs. Kimberly and Mrs. Pam. It’s heartwarming to know that she is already using her Spanish skills so confidently. We're happy to hear that you have had such a positive experience with us! Families like yours are why we do what we do, and we could not imagine KinderCare without you. Thank you for being a part of our family; we are so happy you're here!
Warm Regards, Buckhead KinderCare
