Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Bud's Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%77+18.7Value 14%94+13.3Replies to reviews 7%48+3.4Craft & service penalty96−0.4Momentum penalty78−2.2Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Bud's Plumbing, Heating & Air

Rancho Cordova, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.8★ from 531 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bud's Plumbing, Heating & Air is better than 80% of gas contractors.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bud's Plumbing, Heating & Air is better than 77% of gas contractors.B
77
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bud's Plumbing, Heating & Air is better than 96% of gas contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bud's Plumbing, Heating & Air is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bud's Plumbing, Heating & Air is better than 78% of gas contractors.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bud's Plumbing, Heating & Air is better than 48% of gas contractors.C
48

Reviews for your job

Customers hired Bud's Plumbing, Heating & Air for 8 kinds of job.

Bud's Plumbing, Heating & Air for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Water heater repair”

John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Knowledgeable, honest, and efficient. Cory made us feel comfortable from the moment he arrived and did an excellent job servicing our water heater. He took the time to explain everything clearly, answered all of our questions, and provided outstanding customer service. Highly recommend!

Water heater repair
Rita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Cory from Bud’s Plumbing, Heating & Air was quick to service our leaking water heater. He shared his knowledge of water quality in the Rancho Cordova area and thoroughly explained the source and cause of our water heater leak. The damaged part was quickly replaced and all our expectations were exceeded.

Paid $300–400Reasonable priceWater heater repair
Jared1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Bud’s is amazing! We had to get our tankless hot water heater descaled/flushed. I was browsing businesses online, and I came across Bud’s. I filled out a request for a quote/service online to see if they could perform the service for us. Within 5 minutes, I got a text message confirming they could do the service and…

Paid $1–100Great priceWater heater repairService not listed
austin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Axel was amazing he diagnosed an easy fix to my water heater problem and resolved it in no time. I will be using Buds for any home issues moving forward!

Paid $1–100Reasonable priceWater heater repair
Ryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Buds plumbing was wonderful. I had a great experience with Keith today. He serviced my hot water heater and gave me an overview of the health of my unit.

Paid $1–100Great priceWater heater repair
Gale10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Axel was courteous, kind, and considerate. The work was done in a timely and efficient manner. He was able to explain what needed to be done so that I understood what he would do.

Water heater repair
RoseLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Water heater repair+ Punctuality+ Quality+ Professionalism

Price

$417+18% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 47%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair20$124–$554
Drain cleaning19$57–$393
Water heater installation15$1.2k–$2.5k
Plumbing pipe repair13$251–$1.4k
Plumbing leak detection11$57–$506
Water heater repair7$114–$680
Sewer cleaning7$57–$809
Outdoor plumbing system repair6$261–$2.2k

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