Benny Sortino15 reviews
Very professional did a great job and Blinds are wonderful.
Review from Google · view on Google
Budget Blinds of Northwest Rochester
Budget Blinds of Northwest Rochester at a glance
Customers rate the store 4.9 out of 5 based on 255 reviews, highlighting professional consultations, efficient installations, and competitive pricing for blinds, shades, and shutters. Recurring themes include friendly staff, clear communication, and orders arriving ahead of schedule. One low-star review criticized a lack of follow-up and unresponsiveness regarding a final quote, forcing the customer to seek assistance from a different dealer.
- Google rating: 4.9 out of 5 from 255 reviews (97% five-star).
- Reviews on this page: 254 Google reviews (222 with written comments, 27 with photos).
- Owner responses: the business replied to 93% of reviews.
- Most recent review: September 18, 2026.
- Service: Window Replacement Service serving Rochester, New York.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★255 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
J5 reviews
Tim was prepared and patient during my consultation as we chose the appropriate blinds for my home upgrade. Greg was efficient and informative as he installed the blinds. A very positive experience start to finish !
Review from Google · view on Google
ruth sternbergLocal Guide · 28 reviews
It was a pleasure to get great personalized service. Installation was fast, and our rooms got an upgrade! Highly recommend.
Review from Google · view on Google
Marsha Bernstein5 reviews
Professionalism and satisfaction are two words that come to mind to describe my latest experience with Budget Blinds. Years ago, I had honeycomb shades installed in a previous home. The memory of that experience lead me to make a call to them when I needed something small for my new home. From the initial call to the installation, everything went smoothyly and didn't disappoint. Wendy was helpful in helping me make the final decision as to which item and color to use. Tim, the installer, went out of his way to make sure of the ease of movement for the shades. He went above and beyond his job description to provide great customer service. I appreciate his efforts and the efforts of everyone who made this possible. Now I look at the window shade and see beauty to enhance my entryway. Thanks! Marsha
Review from Google · view on Google
Roberta Dagostino3 reviews
From start to finish they have done a great job.
Review from Google · view on Google
Jim G4 reviews
I was extremely happy with the entire experience. Everything was smooth and absolutely no hassle whatsoever. Very pleased!
Review from Google · view on Google
Michael MordengaLocal Guide · 10 reviews
Great people. Great products. Great price. Outstanding service. Delivery was expected in 4 to 5 weeks. All blinds delivered and installed in just two and a half weeks. Thank you Budget Blinds!
Review from Google · view on Google
Julie RossLocal Guide · 11 reviews
Greg was great
Review from Google · view on Google
RSLocal Guide · 15 reviews
Greatquali, value customer service. Tim is great.
Response from the owner · 8 months ago
Thank you! We appreciate your kind words about our quality and customer service. We're glad to hear Tim made a positive impression. Enjoy your new kitchen cell shades!
Review from Google · view on Google
james schneider2 reviews
Very friendly. Very efficient installation and professional
Response from the owner · 8 months ago
Thank you, James, for your kind words! We're glad to hear you had a positive experience with our friendly and efficient installation team.
Review from Google · view on Google
Business details
- Address: 882 East Ridge Road, Rochester, NY 14621
- Phone: (585) 484-1215
- Website: budgetblinds.com
- Service area: Rochester, NY