PEST CONTROL SERVICES · WEST VALLEY CITY, UT
Bug Bully Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%97+33.9Reliability 15%89+13.4Craft & service 20%47+9.4Value 10%93+9.3Momentum 8%49+3.9Track record 7%47+3.3Accountability 5%29+1.5Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Bug Bully Pest Control

Better than 90% of pest control services · #5 of 52

5.0★183 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Bug Bully Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 38

All 3 Google reviews tagged “Bug & insect extermination”

★★★★★ Lezlie · 3 years ago

We LOVE Bug Bully. Every time some new pest problem crops up, Sam swoops in all calm and collected and knocks it OUT. He’s quick to respond, professional, super effective, and sensitive about pets and kids. He also investigates and gets to the root of the problem rather than one-size fits all. Being new homeowners…

Bug & insect exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ anthony · 3 years ago

Came out and was early. Did a thorough inspection and did a great job. Highly recommend and very professional with great customer service!

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Kelli · 4 years ago

Sam is the best pest control person! I highly recommend him. We bought a new house and it unfortunately had cockroaches. Sam was there immediately, answered all of our questions and took care of the problem so fast. We have used him with our previous houses for spiders and he took care of those. We will definitely…

Bug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Bug, grey = pest control services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02023-Q3: 5.00★ (6 reviews)2023-Q4: 5.00★ (4 reviews)2024-Q2: 5.00★ (25 reviews)2024-Q3: 5.00★ (2 reviews)2025-Q1: 5.00★ (1 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 5.00★ (5 reviews)2025-Q4: 5.00★ (41 reviews)2026-Q1: 5.00★ (5 reviews)2026-Q2: 5.00★ (5 reviews)2026-Q3: 5.00★ (14 reviews)2026-Q4: 5.00★ (10 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$111-12% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Great price 63%Reasonable 38%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%97+33.9Reliability 15%89+13.4Craft & service 20%47+9.4Value 10%93+9.3Momentum 8%49+3.9Track record 7%47+3.3Accountability 5%29+1.5Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
97
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
89
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
47
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
93
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
49
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
47
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
29

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+34 / −0
Professionalism
+35 / −0
Responsiveness
+34 / −0
Punctuality
+32 / −0
Value
+33 / −0

Contact

📞 Call (385) 208-8794Request a call backWebsite ↗

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