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BugBros Pest Control

Pest control service · Kansas City, MO

5.0 ★★★★★ 107 Google reviews · 13 photos
100%five-star reviews
100%reviews answered by the owner
Nov 2026latest review

BugBros Pest Control at a glance

  • Google rating: 5.0 out of 5 from 107 reviews (100% five-star).
  • Reviews on this page: 107 Google reviews (91 with written comments, 4 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Pest Control Service serving Kansas City, Missouri.

Data from Google, last updated November 3, 2026.

Star ratings

107 Google reviews we collected

  • 5 stars107100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 91 written reviews

  • Praise17199%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5029%
  • Quality & results3118%
  • Speed & response3017%
  • Communication2515%
  • Would recommend2213%
  • Price & value106%
  • Honesty & trust42%

What customers talk about

We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Colton answered all my questions, let me know what he was doing and was very professional.”
  • “Thank you again Colton for your outstanding professionalism and concern for providing quality work.”
  • “I am very impressed about the work it was very fast and easy not difficult at all!”
  • “Great follow up and follow through on their promises.”
  • “I highly recommend bug Bros, very polite and just good people!”
  • “They were able to provide us with service fast and for a reasonable price.”
  • “Honestly the best experience I’ve had with pest control!”

People customers mention

  • Andy 8 reviews
  • Alex 8 reviews
  • Colton 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 107 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
John WernerLocal Guide · 26 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Colton answered all my questions, let me know what he was doing and was very professional.

  • Price assessment: Reasonable price
  • Services: General pest inspection, Cockroach extermination
  • Pest type: Ants, Cockroaches
Response from the owner · 8 hours ago

Thank you so much for the kind words, John! We're thrilled to hear that Colton provided you with excellent service and took the time to thoroughly explain everything. Your satisfaction is our priority, and we truly appreciate you choosing BugBros Pest Control. We look forward to helping you again soon!

Laylan2 reviewsTotal number of Google reviews Laylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The service was amazing! Everything was super good! I am very impressed about the work it was very fast and easy not difficult at all!

  • Price assessment: Great price
  • Services: Bug & insect extermination
  • Pest type: Cockroaches
Response from the owner · 3 days ago

Thank you so much for the wonderful review, Laylan! We're thrilled to hear that our team delivered such great service and made the process quick and hassle-free for you. Your kind words mean everything to us, and we truly appreciate your business. We look forward to keeping your home pest-free and serving you again soon!

Adam Watt3 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional at its finest. Thank you.

  • Price assessment: Great price
  • Price: $40–60
  • Services: Spider extermination, Bug & insect extermination
  • Pest type: Spiders, Other
Response from the owner · 4 days ago

Adam, thank you so much for the wonderful five-star review! We truly appreciate your kind words and are thrilled that you experienced the professional service BugBros is known for. It's customers like you that motivate our team to continue delivering excellence. We look forward to helping you again in the future!

Frances Occhiogrosso2 reviewsTotal number of Google reviews Frances has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you again Colton for your outstanding professionalism and concern for providing quality work. Being an older person, who is concerned to know details, I tend to ask more questions than most - it’s just my style. You answered every one of my questions thoroughly, took the time to point out certain features of what you were doing, and even showed me where and how I should look for bedbugs. We were very pleased and appreciate your A+ work. Take care and God bless

  • Price assessment: Great price
  • Price: $40–60
  • Services: Spider extermination, Bed bug extermination
Response from the owner · 2 months ago

Thank you so much for your review, Frances! We’re Crazy Happy that you’re a #CrazyHappyCustomer!

E PLocal Guide · 17 reviewsTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Honestly the best experience I’ve had with pest control!

Response from the owner · a week ago

Thank you so much, E P! We're thrilled to hear that your experience with BugBros was the best you've had with pest control. Your kind words mean the world to us, and we're committed to maintaining that level of service every time. We look forward to helping you stay pest-free!

Austin Stewart1 reviewTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Colton did very good work and was able to fix my issue, thanks!

  • Price: $80–100
  • Pest type: Spiders
Response from the owner · a week ago

Austin, thank you so much for the fantastic review! We're thrilled that Colton was able to resolve your pest issue and deliver the quality service you deserved. Your kind words mean the world to our team, and we appreciate you choosing BugBros. We look forward to keeping your home pest-free!

Andrew Marquez9 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Colton came and did an excellent job spraying for bugs and setting up our house for protection against rodents as well. He was very informative about the process and had great knowledge about bugs and rodents. Overall great experience and great customer service.

  • Services: Home inspection, Rodent extermination, General pest inspection
Response from the owner · a week ago

Thank you so much for the five-star review, Andrew! We're thrilled that Colton was able to provide you with excellent service and help protect your home from both bugs and rodents. Your kind words about his knowledge and customer service mean the world to us, and we truly appreciate you choosing BugBros Pest Control. We look forward to keeping your home pest-free!

Estrella Mendez10 reviewsTotal number of Google reviews Estrella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This team was fantastic. I would recommend them to everyone!

Response from the owner · a week ago

Thank you so much for the wonderful review, Estrella! We're thrilled to hear that our team exceeded your expectations and that you'd recommend us to others. Your kind words truly mean the world to us, and we look forward to serving you again whenever you need us. We appreciate your business!

Gary Weinberg8 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alex was prompt, thorough and friendly. Great follow up and follow through on their promises. G

  • Price assessment: Great price
  • Services: Home inspection, Rodent extermination, Termite inspection
Response from the owner · 4 months ago

Hi Gary, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Alex provided you with prompt, thorough, and friendly service. At BugBros Pest Control, we take pride in our commitment to follow-up and follow-through, ensuring our customers receive the best care possible. If you ever need assistance again, don’t hesitate to reach out. We appreciate your support! Best, The BugBros Team

Nicholas Kostelac8 reviewsTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andy and Colton did a great job

  • Price: $40–60
Response from the owner · 2 weeks ago

Thank you so much, Nicholas! We really appreciate the kind words. Andy and Colton will be glad to hear it! Thanks for trusting BugBros! 🐜🧡 — The BugBros Team

BugBros Pest Control on Google Maps →

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