Google reviewers rate Bugs Patrol LLC five stars based on 172 reviews, highlighting effective treatments for ants, bed bugs, rats, and bees. Customers frequently praise the company's punctuality, professional communication, and fair pricing, noting that staff members confirm appointments and address issues thoroughly. Recurring themes include long-term customer retention and quick response times for both residential and commercial properties. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Google rating: 5.0 out of 5 from 172 reviews (99% five-star).
Reviews on this page: 172 Google reviews (163 with written comments).
Owner responses: the business replied to 10% of reviews.
Most recent review: June 16, 2026.
Service: Bed Bug Exterminator serving Fort Myers, Florida.
Data from Google, last updated October 26, 2026.
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Customer reviews
5.0
★★★★★
172 reviews on Google
5★170
4★2
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
LP
Lorena Perez7 reviews
★★★★★
HIGHLY RECOMMENDED! YOU WILL SEE RESULTS RIGHT AWAY! The treatments this company uses are highly effective and the team is very punctual/reliable. I have used them before and they have kept the prices for their services low for their customers despite inflation! A+ !!!!
Price assessment: Great price
Price: $80–100
Services: General pest inspection, Cockroach extermination, Bug & insect extermination, Ant extermination
Response from the owner · 4 months ago
Thank you for your kind words! We strive to carry the best and most professional services possible! We appreciate your recommendation to others!
Awesome service. We had a terrible ant problem. Bug Patrol took care of it right away. Haven't seen an ant in months. Great people to work with. Definitely recommend!
Bugs Patrol has been taking care of pest control at my home for the past three years, and I couldn’t be more pleased with their service. They always confirm appointments ahead of time, show up promptly, and are consistently neat and professional. Best of all, I never see any bugs in my home. I highly recommend this company if you’re looking for reliable, top-quality service!
Update Jan 2026: it’s been years now, and I still couldn’t be more pleased with Bugs Patrol. They truly provide a level of service that I never encounter anywhere else in SWFL—they are always so friendly and thorough, and obviously genuinely invested in satisfying their customers. I’ve tried just about every pest control company available here, and nobody is as good as Alex and his crew. I cannot praise them enough—it would be impossible to be more satisfied than I am, and they’ve *earned* a customer for life. If they’re not your pest control provider, then you’re doing it wrong.
I couldn’t be more impressed. I’ve used so many pest control companies and the difference between them and Bugs Patrol is astonishing. Alex took his time, explained everything thoroughly, came up with a great preventative maintenance plan, and—most importantly—was SO thorough. I’ve never seen any of the other companies put in that much work, and with such attention to detail. I really couldn’t be more pleased with the service and the employees, and can’t recommend Bugs Patrol enough. Give them a shot, you’ll see what I mean.
This company is the best. I never had problems before... Alex explained everything and said in a couple of weeks I would see no more of those nasty bugs.
He was absolutely correct..my neighbor just used them the other day and they were highly satisfied..
Bugs are now gone even before the 2 weeks...
Thank you so very much...
Excellent service!! Reasonably priced, knowledgeable, professional and responsive to all concerns. Definitely recommend this amazing company for all your pest control needs.
Price assessment: Great price
Price: $100–120
Services: Rodent extermination, General pest inspection
This business literally “does it all.”
I really can’t say enuf great things. He’ll give a free inspection, then gives an estimate with recommendations. I used his service initially for a tent free option for a bed bug infestation at my mother’s house. Needless to say, nothing, and I mean nothing, is alive there after his treatment. He is following up for one calendar year, per the contract. I found one skinny unfed bug after his first visit. He took care of it.
Now, I’ve decided to hire him for my own house.
He’s on time, no playing around there. He’s amazingly thorough. If there’s anything I’m concerned about, he responds right away.
I managed income properties for 16 years.
As anyone professional knows, when you finally find someone like this, you make sure that you listen, learn, and KEEP the contact information.
I just hope that he’s going to be around for a long time.
Price assessment: Reasonable price
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: General pest inspection, Bug & insect extermination, Bed bug extermination
Services: Ant extermination, Bed bug extermination, Bee extermination, Cockroach extermination, Flea & mite extermination, Hornet & wasp extermination, Mosquito extermination, General pest inspection, Rodent extermination, Spider extermination, Termite inspection, Termite extermination, General wildlife removal
