Customers report that Build Gates and Garage Doors provides prompt, professional service for repairing and installing gates, garage doors, and related security systems. Recurring themes include clear communication, competitive pricing, and technicians who diagnose issues efficiently while explaining solutions. The team is noted for arriving on schedule, offering flexible payment options, and providing detailed follow-up. No common criticisms appear in the provided excerpts, as all reviews are positive.
Google rating: 5.0 out of 5 from 130 reviews (100% five-star).
Reviews on this page: 130 Google reviews (125 with written comments, 17 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 6, 2026.
Service: Garage serving San Diego, California.
Data from Google, last updated November 10, 2026.
Star ratings
130 Google reviews we collected
5.0of 5
5 stars130100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 125 written reviews
99%praise
Praise32699%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7824%
Staff & attitude6520%
Would recommend6119%
Quality & results4514%
Price & value3511%
Communication247%
Honesty & trust206%
What customers talk about
We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ronny is fabulous so knowledgeable and so quick with fixing things and installing peripherals”
“Replaced old gate opening system in very professional install.”
“Highly recommend them for reliable and professional industrial gate repairs!”
“We had a great experience with the industrial gate repair service.”
“The company provided reasonable pricing and good customer service.”
“They quickly identified the issue, explained the repair clearly, and completed the work efficiently.”
“The team is reliable, communicates clearly, and is always quick to provide updates, details, and photos when needed.”
People customers mention
Ronnie10 reviews
Ronni8 reviews
Leo7 reviews
Rachel5 reviews
Rani4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Came and diagnosed the issue straight away and then Came back with the parts 48 hours later. Fixed two gates while I was at work. Excellent service!
Response from the owner · 2 days ago
Thank you for the great review, Dave! We’re glad our team quickly diagnosed the issue and repaired both gates with minimal disruption to your day. We truly appreciate your trust and kind words!
Marilyn Simon14 reviewsiTotal number of Google reviews Marilyn has written across all businesses on Google Maps, not just this one.
We had a great experience with the industrial gate repair service. The team was professional, responsive, and arrived on time. They quickly identified the issue, explained the repair clearly, and completed the work efficiently. Our gate is working smoothly again, and we really appreciate the quality of service and attention to detail. Highly recommend them for reliable and professional industrial gate repairs!
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for the great review, Gela! We’re glad our team provided professional service, explained the repairs clearly, and got your industrial gate working smoothly again. We truly appreciate your trust and recommendation!
Dennis Hill1 reviewiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Top quality experience with repairing my electric gate. Timely appointment, clear explanation analysis of what causes may occur. Started with least expensive and we worked from there. Rarely do I feel that I received the best bang for buck when it comes to repair services. Buildgates was a wonderful experience from beginning to end. Couldn’t rate higher.
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for the wonderful review, Dennis! We’re glad our team provided clear explanations, fair solutions, and a smooth gate repair experience. We truly appreciate your trust!k
Felicia Feyijimi2 reviewsiTotal number of Google reviews Felicia has written across all businesses on Google Maps, not just this one.
I highly recommend this gate vendor for their exceptional service and professionalism. Jessica, their office manager, is consistently friendly, responsive, and incredibly helpful. The team is reliable, communicates clearly, and is always quick to provide updates, details, and photos when needed. As a Property Manager, I truly value vendors who are proactive, responsive, and easy to work with and this team consistently delivers. I would recommend them to any property or management team looking for a dependable gate vendor.
Response from the owner · a month ago
Thank you so much for the thoughtful review, Felicia! We truly appreciate your trust and recommendation, and we look forward to continuing to support your property management needs!
Antonio DeveraLocal Guide · 45 reviewsiTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Build Gates is an EXCEPTIONAL company. Jessica (office manager) made sure our gate was exactly what we wanted and Eld did a fantastic job of overseeing our project! Our fence looks great and the gate opener is awesome. OUTSTANDING job overall!
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for the amazing review, Antonio! We’re glad Jessica and Eld could help bring your vision to life and that you’re happy with the fence and gate opener. We truly appreciate your support!
Dale RussellLocal Guide · 109 reviewsiTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
