Reviewers rate the clinic five stars, highlighting efficient scheduling, transparent pricing, and a comfortable facility. Patients describe knowledgeable staff who communicate clearly, listen to concerns, and provide personalized treatment for various injuries. Recurring themes include friendly service and effective recovery plans that help patients return to activities like running and sports. The owner responds to the vast majority of reviews, and no significant criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 204 reviews (99% five-star).
Reviews on this page: 204 Google reviews (178 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 19, 2026.
Service: Therapist serving Charlotte, North Carolina.
Data from Google, last updated October 29, 2026.
Star ratings
204 Google reviews we collected
5.0of 5
5 stars20299%
4 stars10%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 178 written reviews
98%praise
Praise26098%
Complaints62%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9536%
Would recommend9335%
Quality & results3011%
Communication218%
Honesty & trust156%
Speed & response104%
Price & value21%
What customers talk about
We read 178 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are efficient, knowledgeable and facility is great.”
“I would highly recommend Bull City Physical Therapy, especially Tim, to anyone looking for quality physical therapy!”
“…res about his patients and knows how to bring out the best in them, I cannot recommend Chaz and Bull City Physical Therapy highly enough!…”
“I’ve had a great experience at Bull City Physical Therapy!”
“He listened to me, encouraged me, and celebrated the progress with me, even when that progress sometimes felt very small.”
“I worked with Tim to recover from a back injury, and he was incredibly knowledgeable, supportive, and genuinely invested in helping me get better.”
“Tim was super kind and personable and most importantly knowledgeable and eager to help me recover quickly!”
“Pricing is transparent and with incentives for committing to a reasonable number of sessions.”
People customers mention
Tim73 reviews
Elisa14 reviews
Colten8 reviews
Chas6 reviews
Achilles6 reviews
Kaylan4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
First visit today and was highly impressed! They are efficient, knowledgeable and facility is great. Already booked my next appt and they took my commercial with only a $20 copay. Definitely recommend!!!
Response from the owner · 5 days ago
Thank you for the wonderful review! We’re so glad your first visit made a great impression and that you found our team knowledgeable, efficient, and welcoming. We’re happy we could help make the scheduling and insurance process easy as well! We look forward to working with you and appreciate you choosing Bull City PT!
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Yasmine TaheriLocal Guide · 9 reviewsiTotal number of Google reviews Yasmine has written across all businesses on Google Maps, not just this one.
Such a great place! I really appreciate the attention and care they provide. Booking a session is super easy, and the staff is always friendly and welcoming. The atmosphere is comfortable and inviting. I definitely recommend it!
Response from the owner · 5 days ago
Thank you so much for the kind words! We’re so happy to hear you’ve had a great experience with our team and that you’ve felt welcomed and cared for throughout the process. We strive to make every part of the experience as comfortable and convenient as possible, and we really appreciate the recommendation!
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Abhinav Tyagi2 reviewsiTotal number of Google reviews Abhinav has written across all businesses on Google Maps, not just this one.
I’ve had a great experience at Bull City Physical Therapy! I worked with Tim to recover from a back injury, and he was incredibly knowledgeable, supportive, and genuinely invested in helping me get better.
What I appreciated most was that he not only helped me recover but also focused on rebuilding my strength, teaching me proper movements, and helping me understand how to prevent future injuries.
I’ve already seen great progress and continue to improve with each session. I would highly recommend Bull City Physical Therapy, especially Tim, to anyone looking for quality physical therapy!
Response from the owner · 2 weeks ago
Thank you so much for your thoughtful review and recommendation! We’re so glad to hear that you had such a great experience working with Tim, and that you’ve already seen such great progress and continue to improve with each session. We truly appreciate your trust in Bull City PT!
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Erika Fulop4 reviewsiTotal number of Google reviews Erika has written across all businesses on Google Maps, not just this one.
Great facility with friendly professionals that focus in and work on your needs. I feel very taken care of here and thier programs got me great results!
Response from the owner · 2 weeks ago
Thank you so much for your kind review! We’re so glad you’ve felt well taken care of by our team and that your personalized program has gotten you great results. We always want our patients to feel heard, supported, and confident in their care. We really appreciate you trusting Bull City Physical Therapy!
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Ryan Shenoha7 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
PT team at Bull City is awesome! I tried Bull City after a different PT failed to correctly diagnose/treat the issue. Chaz at Bull City has been great to work with and helped me completely resolve knee pain that prevented me from cycling and running. And Bull City accepts insurance. I highly recommend!!
Response from the owner · 2 weeks ago
Thank you so much for your review and recommendation! We’re especially glad to hear that Chas was able to help you get to the bottom of your knee pain and get you back to cycling and running. That’s exactly what we want for our patients: to understand what’s going on, find a plan that works, and get back to doing the things they love. Great work, and thank you!
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Kaley Hyatt1 reviewiTotal number of Google reviews Kaley has written across all businesses on Google Maps, not just this one.
Tim and the rest of the staff at Bull City are incredibly kind and were genuinely invested in getting me back to playing tennis without pain. This was my first experience with PT, and they made the whole process feel approachable and encouraging. I’m so grateful for their help and would highly recommend them!
Response from the owner · 3 weeks ago
Thank you so much for your kind review and recommendation! We’re so glad to hear that Tim and the rest of the team made your first experience with physical therapy feel approachable and encouraging. Helping our patients get back to the activities they love is exactly what we’re here for. We’re so happy you’re back to playing tennis comfortably, and we truly appreciate you trusting Bull City PT with your care!
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AaronLocal Guide · 11 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Chas helped me a lot! Had a longterm running injury that hadn't healed after a few years. Didn't know what to expect coming in. After getting a massage of the tight calf muscle and some targeted exercise recommendations with feedback on execution, was able to complete a 10k and join a soccer club! And then Chas recommended hamstring exercises for soccer club lol. Feels sad to be leaving but glad to be feeling in excellent shape and equipped to practice staying that way
Response from the owner · 3 weeks ago
Thank you so much for your review! We’re so glad to hear that Chas was able to help you get back to doing the things you love after dealing with your running injury for so long. A 10K AND joining a soccer club is pretty amazing progress! We love that you’re leaving feeling strong, confident, and equipped with the tools to keep taking care of your body. We’ll definitely miss having you around, but we’re so happy to see you feeling great and ready for what’s next!
J
Josh Stewart3 reviewsiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
I came into PT knowing that I had a long road ahead of me, especially with my history of shoulder issues. However, I was not expecting my physical therapist Laura to become someone I'd consider a friend. Laura has been so much more than someone who helped me rehab my shoulder. She's been a coach, a motivator, my reality check when I was trying to do too much, and someone I've grown to count on throughout this entire process. She knew when I needed to go harder, and she had no problem with telling me I need to sit my ass down, even when it was hard for me to hear. Even when I was being stubborn, she never made me feel like a burden. She made me feel like a person, not just a patient. What I appreciate the most is that Laura cares. She cares about my recovery, my frustrations with the length of the process, my goals, and ultimately my return to what I love to do.
Laura, I personally want to thank you for all you've done throughout my recovery process. Even though I'm still far from where I want to be in my recovery, I would not be where I am today without you. You've had a bigger impact on me than you probably realize, and I am forever grateful our paths crossed.
Your next patients have no idea how lucky they are.
Response from the owner · Edited a month ago
Thank you so much for such a thoughtful and heartfelt review. It means so much to hear how much of an impact Laura has had throughout your recovery. At Bull City PT, we want our patients to feel seen and supported as people and it sounds like Laura has truly embodied that for you. We know recovery isn’t always a straight or easy road, but we’re grateful to be part of your journey and to have you as part of the Bull City community.
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Karyn Lambert12 reviewsiTotal number of Google reviews Karyn has written across all businesses on Google Maps, not just this one.
I cannot say enough wonderful things about Bull City Physical Therapy, and especially about Dr. Charles Sigloh.
After having knee surgery following multiple knee dislocations, I honestly wondered if I would ever walk normally again. I was scared, frustrated, and unsure of what my future would look like.
From the very beginning, Chas was kind, patient, gentle, and incredibly caring. But he was also exactly what I needed in a physical therapist — he knew when to push me, how hard to push me, and when I had reached my limit. He challenged me without ever making me feel like I couldn’t do it. He listened to me, encouraged me, and celebrated the progress with me, even when that progress sometimes felt very small.
There were days when I doubted myself, but Chas never seemed to doubt me. His knowledge, patience, compassion, and dedication made such a difference in my recovery.
Thanks to Chas and the amazing care I received at Bull City Physical Therapy, I feel normal again. I’m walking, moving, and doing things I once worried I might never be able to do. I learned a lot which proves at 67 you’re never too old.
Chas, (Chaz🤷♀️)?
thank you for believing in me, pushing me, ur encouraging me, and helping me get my life back. I will always be grateful for everything you did for me. You are truly exceptional at what you do, and Bull City Physical Therapy is incredibly lucky to have you.
If you are looking for a physical therapist who genuinely cares about his patients and knows how to bring out the best in them, I cannot recommend Chaz and Bull City Physical Therapy highly enough!
Response from the owner · a month ago
Thank you so much for such a heartfelt review and for trusting Chas and our team throughout your recovery. It truly means so much to hear that you’ve come so far and are feeling like yourself again. We feel incredibly lucky to have been a small part of your journey and to have watched you regain your confidence along the way. We’re so proud of you and will be cheering you on every step of the way!
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Erin DeRubertis2 reviewsiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Everyone at Bull City Physical Therapy has been a pleasure to work with. They have a great community there and brighten everyone's day. Tim has been extremely helpful and is clearly knowledgeable in his field. The team listens to my concerns and clearly cares about their patients. I recommend this practice to anyone looking for physical therapy in Charlotte!
Response from the owner · a month ago
Thank you so much for your review and recommendation! We’re so glad you enjoyed your time with us. We always aim to welcome our patients into our community and brighten their day with each and every appointment. We truly appreciate your trust in us and are so grateful you chose Bull City Physical Therapy!
