Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate the facility 4.8/5 based on 458 reviews, highlighting consistent praise for gentle handling, thorough communication, and efficient scheduling during examinations and surgeries. Clients frequently mention the compassionate bedside manner and proactive care provided to pets of various ages. However, recurring criticisms in low-star reviews cite unprofessional front desk interactions, restrictive pricing policies that refuse cost estimates, and instances of rough physical restraint during veterinary procedures.
Data from Google, last updated November 13, 2026.
458 Google reviews we collected
Phrases our text analysis found in 313 written reviews
How often each topic comes up in the written reviews
We read 313 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing bedside manner, patient and supportive staff, would highly recommend.”
“VERY unprofessional and rude front desk staff!”
“Either way, I would definitely recommend treating today like New Year’s Day and saying, “Out with the old vet and in with the new (Bulls Head).”
“I recommend updating the website to accurately reflect the available veterinary services for transparency and to avoid misinformation.”
“She is incredibly caring, thorough, and clear in her communication.”
“Terrible to witness but worried he would not have stopped if I did not stop him.”
“Doctors keep in touch during any issue and will return e mails regarding any issue quickly”
“A few years ago they had to do surgery on him and the communication was great through the whole process.”
“Our concerns are genuinely heard, and they go above and beyond—even when it’s not necessary.”
“He did not care that his receptionist lied about the price and charged us double.”
“They have an amazing affordable care plan and everyone on staff is extremely kind, helpful, and understanding.”
“Our long-time Stamford father-and-son vets for our dog and many cats, these guys and their staff are great and very caring and not too too pricey.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 458 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
New to the area and trying to find a vet. I was told they would not give me estimates on blood work and anything else but rather that I have to come in first. Two other reputable places did not hesitate. Disappointed.
I been taking my son here since he was a puppy. He’ll be 6 next year. The staff is amazing and kind. A few years ago they had to do surgery on him and the communication was great through the whole process. Dr. Heidi is wonderful. I love how gently she is with my baby.
Dr. Heidi is the best! Her low stress handling approach has made going to the vet so much easier for us. My dog is very anxious and the smells, dogs, and strangers at the vet office usually leave him hiding under a chair. After a few visits with Dr. Heidi he is now excited when he gets to the vet office, far more calm during examinations, and his tail even wags!
I love Bulls Head. Our concerns are genuinely heard, and they go above and beyond—even when it’s not necessary. Like the time I brought my dog in just to have two nails trimmed. Maybe that makes me biased, or maybe it’s Maybelline. Either way, I would definitely recommend treating today like New Year’s Day and saying, “Out with the old vet and in with the new (Bulls Head).”
Have been seeing Dr Nolan and team with our pups for years…they are the best! Amazing bedside manner, patient and supportive staff, would highly recommend.
It has been a year since I moved from the West Coast to the East Coast, and I needed to find a good veterinarian for my cat. I’m so happy that I chose Bull’s Head Pet Hospital. Dr. Greenberg consistently goes above and beyond. She is incredibly caring, thorough, and clear in her communication. Before coming here, I visited three other veterinarians about my cat’s condition. She underwent multiple tests and treatments; including VARL antigen injections, X-rays, and Pepcid for a suspected GERD diagnosis,but no one was able to correctly diagnose her asthma. Thanks to Dr. Greenberg, my cat is doing so much better, and her asthma is now well controlled. I’m extremely grateful to have found such a wonderful veterinarian and practice. I highly recommend them!
VERY unprofessional and rude front desk staff!!
I have lost many pets, but this is a first. Not only did I get a personal card from Dr. Heidi Schmeck when my dog passed unexpectedly but she went so far as to donate in my dogs memory. If you’re looking for a vet who cares, she goes above & beyond.
Doctors are kind and knowledgeable. The office staff are great. Doctors keep in touch during any issue and will return e mails regarding any issue quickly
The Care at Bulls Head pet hospital is exceptional and always exceeds expectations when it comes to the doctors. They’re the best pet hospital around.
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts