Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

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Bullington Gardens

Botanical garden · Hendersonville, NC · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%89+25.1Replies to reviews 8%100+8.2Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 17 garden centersPosition by Experts Score among all companies we track in this category. · better than 88%
4.9 ★★★★★ 203 Google reviews · 24 photos
89%five-star reviews
4.84★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
📞 Call (828) 698-6104Request a call backWebsite ↗

Bullington Gardens at a glance

Reviewers describe Bullington Gardens as a well-maintained, free-to-enter botanical garden featuring diverse plant collections, nature trails, and a unique fairy-themed area. Visitors frequently praise the friendly volunteer staff, clean grounds, and family-friendly amenities like gift shops and plant sales. A recurring criticism involves inaccurate online operating hours, where website information did not match actual closure days, leading to disappointed visits for those traveling specifically to see the gardens.

  • Google rating: 4.9 out of 5 from 203 reviews (89% five-star).
  • Reviews on this page: 203 Google reviews (149 with written comments, 65 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 26, 2026.
  • Service: Garden Center serving Hendersonville, North Carolina.

Data from Google, last updated October 28, 2026.

Score profile vs other garden centers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

Satisfaction85Reliability89Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 85 (median 77)Reliability: 89 (median 74)Momentum: 100 (median 100)Replies to reviews: 100 (median 40)
Bullington GardensGarden Centers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bullington Gardens: 85/100 on this factor. Category median: 77.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bullington Gardens: 89/100 on this factor. Category median: 74.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 58.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bullington Gardens: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bullington Gardens: 100/100 on this factor. Category median: 40.A
100

Bar = this company · dark tick = category median.

Star ratings

203 Google reviews we collected

  • 5 stars18189%
  • 4 stars199%
  • 3 stars10%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 149 written reviews

  • Praise4694%
  • Complaints36%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3367%
  • Would recommend510%
  • Quality & results48%
  • Price & value48%
  • Honesty & trust36%

What customers talk about

We read 149 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “A nice local gem not to be missed for a quiet and beautiful garden worth the short drive and walk through”
  • “I highly recommend visiting this gem in Hendersonville.”
  • “The volunteers do an excellent job maintaining the property.”
  • “…nd it was a very pretty and relaxing visit, A little hard to find but worth it, figure on a hour plus to walk the grounds.…”
  • “There was also a nature trail, an herb garden, a shady spot.”

People customers mention

  • Trail 6 reviews
  • Helene 5 reviews
  • Fairy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

CathyLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

A well maintained place to walk and immerse yourself in outdoor beauty The volunteers do amazing tasks to make it a must see in Henderson County.

J.Local Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Just made a spontaneous decision to visit and we'll definitely be back. A nice local gem not to be missed for a quiet and beautiful garden worth the short drive and walk through

ConsueloLocal Guide · 678 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Beautiful grounds. The volunteers do an excellent job maintaining the property. Tons of interesting plants and trees. Beautiful pond area.

Customer photo from Consuelo's reviewCustomer photo from Consuelo's reviewCustomer photo from Consuelo's reviewCustomer photo from Consuelo's review
RandyLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

One of the best gardens we’ve ever been to. Volunteers were everywhere! Flowers for days! Nature trails, greenhouses, exhibits, fairly trails, educational activities, and much more.

Sharon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Best kept secret garden that the whole family can enjoy. If one enjoys forest fairies this will be a treat.

GregLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Unexpected beauty. Beautiful gardens, wellmarked trails, and both kid and dog friendly. We were especially impressed with the water Garden.

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Photos

Customer reviews

4.9 ★★★★★ 203 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cathy NicholsonLocal Guide · 104 reviewsTotal number of Google reviews Cathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A well maintained place to walk and immerse yourself in outdoor beauty The volunteers do amazing tasks to make it a must see in Henderson County.

  • Visited on: Weekday
  • Wait time: No wait
  • Reservation recommended: Not sure
Response from the owner · 5 days ago

Thank you, Cathy! Our volunteers are simply amazing!

S. Thomas FreebournLocal Guide · 689 reviewsTotal number of Google reviews S. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Looked pretty even though we never made it there. Maybe next time.

Response from the owner · 5 days ago

Hopefully next time, S. Thomas!

Laura YoderLocal Guide · 138 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful flowers. Heaven on earth.

  • Visited on: Weekday
Response from the owner · 5 days ago

Thank you, Laura!

Hillary HawkinsLocal Guide · 181 reviewsTotal number of Google reviews Hillary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Local gem.

  • Visited on: Weekday
  • Wait time: No wait
  • Reservation recommended: No
Response from the owner · 3 weeks ago

Thank you, Hillary!

J. Alexander McFarlaneLocal Guide · 62 reviewsTotal number of Google reviews J. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just made a spontaneous decision to visit and we'll definitely be back. A nice local gem not to be missed for a quiet and beautiful garden worth the short drive and walk through

  • Visited on: Weekday
  • Wait time: No wait
  • Reservation recommended: No
Response from the owner · 3 weeks ago

Thank you so much, J. Alexander!

C. Wade4 reviewsTotal number of Google reviews C. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A free activity. Lovely, well maintained gardens

  • Visited on: Weekday
  • Wait time: No wait
Response from the owner · 3 weeks ago

Thank you C. Wade!

Will BensonLocal Guide · 76 reviewsTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great day trip. Tons of stuff to look at.

Response from the owner · a month ago

Thanks, Will! Glad you enjoyed your visit.

Maria GasparLocal Guide · 11 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Small but beautiful garden with the most gorgeous dahlia garden I’ve seen

  • Visited on: Weekday
  • Wait time: No wait
  • Reservation recommended: No
Response from the owner · a month ago

Thank you, Maria! Our volunteer staff do a fantastic job making our garden beautiful.

Consuelo LoftisLocal Guide · 678 reviewsTotal number of Google reviews Consuelo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Beautiful grounds. The volunteers do an excellent job maintaining the property. Tons of interesting plants and trees. Beautiful pond area.

Response from the owner · 3 weeks ago

Thank you, Consuelo! Our volunteers are the best and do an absolute wonderful job keeping Bullington beautiful.

Randy FaulknerLocal Guide · 131 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

One of the best gardens we’ve ever been to. Volunteers were everywhere! Flowers for days! Nature trails, greenhouses, exhibits, fairly trails, educational activities, and much more.

  • Visited on: Weekday
  • Wait time: No wait
Response from the owner · 3 weeks ago

Thank you, Randy for your lovely review! Our volunteers are the best around.

Bullington Gardens on Google Maps →

Business details