Julie MacDonald10 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleParker does an excellent job and provides great service!
Bulwark Exterminating
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 66 ant exterminatorsPosition by Experts Score among all companies we track in this category. · better than 42%
5.0 ★★★★★ 1,400 Google reviews · 24 photos
98%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
9%reviews answered by the owner
$71typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Bulwark Exterminating at a glance
Customers frequently praise the punctuality, thoroughness, and clear communication of field technicians who provide regular pest and weed control services. Recurring themes highlight professional conduct, including pre-arrival notifications, post-service follow-ups, and attention to specific areas like sprinkler boxes. However, low-star reviews cite significant issues with billing practices, such as charges after account closure, and inconsistent scheduling or customer service experiences.
- Google rating: 5.0 out of 5 from 1,400 reviews (98% five-star).
- Reviews on this page: 1,400 Google reviews (1,330 with written comments, 28 with photos).
- Owner responses: the business replied to 9% of reviews.
- Most recent review: October 31, 2026.
- Service: Ant Exterminator serving Las Vegas, Nevada.
Data from Google, last updated November 2, 2026.
Score profile vs other ant exterminators
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bulwark Exterminating: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bulwark Exterminating: 98/100 on this factor. Category median: 95.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bulwark Exterminating: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bulwark Exterminating: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bulwark Exterminating: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bulwark Exterminating: 35/100 on this factor. Category median: 99.D
35
Bar = this company · dark tick = category median.
Star ratings
1,400 Google reviews we collected
- 5 stars1,37198%
- 4 stars201%
- 3 stars10%
- 2 stars20%
- 1 star60%
Praise vs complaints
Phrases our text analysis found in 1,330 written reviews
- Praise2,13199%
- Complaints111%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price10534%
- Reasonable19362%
- Overpriced41%
- Not sure114%
$71-24% vs typical ant exterminators
Middle half of what 207 customers paid ($48–$93) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results71333%
- Staff & attitude64530%
- Speed & response28713%
- Communication21510%
- Would recommend21110%
- Honesty & trust442%
- Price & value271%
What customers talk about
We read 1,330 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Parker does an excellent job and provides great service!”
“The whole process dealing with the office staff was terrible.”
“But when I first moved here, I encountered several kind of bugs that disgusted me.”
“They are timely and professional and I feel so much more at ease in my home.”
“Thrid appointment: NO SHOW”
“Communicating before and after our exterminator treatment!”
“I highly appreciate Bulwark and Aaron’s service and would recommend them to everyone.”
“Those techs get 5 stars.”
“You can tell Austin genuinely cares about his customers and the quality of his work.”
“Bulwark charges me a monthly affordable rate and they come out as often as I like to inspect and spray.”
People customers mention
- Gray 33 reviews
- Rappleye 30 reviews
- Jay 30 reviews
- Austin 29 reviews
- Burch 28 reviews
- Howard 24 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bulwark Exterminating for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Brenda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Andrew is amazing. Always takes his time to make sure everything is right before he leaves and follows up via text to make sure we aren’t having any issues. If we do have any issues, he will reschedule appointments to make things right.
Paid $100–120Reasonable priceBug & insect extermination
Stacy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Rodney was great. He came on a rainy and windy day and I asked him to reschedule. He came back and did an exceptional job.
Paid $120–140Rodent exterminationBug & insect extermination
IsaacLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Rodney did a great job explaining their services. He followed through with a thorough first service.
Paid $40–60Reasonable priceGeneral pest inspectionBug & insect extermination
LeslieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I have never had to use an exterminator before. But when I first moved here, I encountered several kind of bugs that disgusted me. Since I’ve been with Bulwark I haven’t seen a single one. They are timely and professional and I feel so much more at ease in my home.
Paid $40–60Reasonable price
Steve12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Parker was very friendly and helpful during today’s semi-monthly service visit. Very professional job.
Paid $40–60Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Carol12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Kyle R from Bulwark did my service today. He arrived within the timeframe he said he would and was very friendly. He spent an appropriate amount of time spraying to control pests. I have used Bulwark for many years. Happy to see another great tech join them.
Paid $80–100Reasonable priceBug & insect extermination
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Bug & insect extermination | 205 | $58–$111 |
| General pest inspection | 143 | $53–$113 |
| Home inspection | 69 | $63–$168 |
| Rodent extermination | 68 | $68–$246 |
| Cockroach extermination | 66 | $75–$246 |
| Spider extermination | 64 | $63–$146 |
| Ant extermination | 46 | $71–$184 |
| Hornet & wasp extermination | 24 | $61–$214 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 1,400 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Carolyn Esquibel10 reviewsTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRobert from Bulwark is exceptional! Communicating before and after our exterminator treatment! Ensures the safety of our beloved dogs and is just always so considerate!! Thank you 🙏
- Price assessment: Reasonable price
- Services: Bug & insect extermination
Fatima1 reviewTotal number of Google reviews Fatima has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLuis did a great job. Great communication and excellent service. Thanks
- Price assessment: Reasonable price
- Price: $40–60
- Pest type: Ants, Cockroaches, Spiders
George Harmond1 reviewTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDanny T. is prompt, very nice and thorough. A great representative of your company.
- Pest type: Other
Brenda Ely7 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAndrew is amazing. Always takes his time to make sure everything is right before he leaves and follows up via text to make sure we aren’t having any issues. If we do have any issues, he will reschedule appointments to make things right.
- Price assessment: Reasonable price
- Price: $100–120
- Services: Bug & insect extermination
- Pest type: Ants, Rodents, Cockroaches, Spiders, Mosquitoes
Stacy Fisher15 reviewsTotal number of Google reviews Stacy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRodney was great. He came on a rainy and windy day and I asked him to reschedule. He came back and did an exceptional job.
- Price: $120–140
- Services: Rodent extermination, Bug & insect extermination
- Pest type: Ants, Termites, Rodents, Cockroaches, Spiders
Isaac FarrellLocal Guide · 68 reviewsTotal number of Google reviews Isaac has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRodney did a great job explaining their services. He followed through with a thorough first service.
- Price assessment: Reasonable price
- Price: $40–60
- Services: General pest inspection, Bug & insect extermination
- Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Mosquitoes
Sandra F5 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRodney was great on communicating when we was arriving for our home treatment. I also appreciated that the water/sprinkler box was being treated. In the years of service, this was the first time any mention of that area to look out for. Great service Rodney! Thank you!
Leslie MillerLocal Guide · 17 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have never had to use an exterminator before. But when I first moved here, I encountered several kind of bugs that disgusted me. Since I’ve been with Bulwark I haven’t seen a single one. They are timely and professional and I feel so much more at ease in my home.
- Price assessment: Reasonable price
- Price: $40–60
- Pest type: Other
Eric Hagenburger4 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have used Bullwark for at least 20 years great company great people.
- Price assessment: Great price
- Price: $40–60
- Services: Rodent extermination, Termite extermination
- Pest type: Ants, Rodents, Spiders, Mosquitoes, Other
Business details
- Address: 3932 Octagon Rd, North Las Vegas, NV 89030
- Phone: (702) 255-6313
- Website: bulwarkpestcontrol.com
- Service area: Las Vegas, NV