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Burbank Early Learning Center

Preschool · Oakland, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%60+38.1Reliability 28%47+13.3Replies to reviews 8%37+3Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#106 of 118 preschoolsPosition by Experts Score among all companies we track in this category. · better than 10%
4.5 ★★★★★ 20 Google reviews · 7 photos
75%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
10%reviews answered by the owner
Aug 2026latest review

Burbank Early Learning Center at a glance

Google reviewers rate Burbank Early Learning Center 4.5 out of 5 based on twenty reviews, with the owner responding to ten percent of them. Parents frequently praise the staff for their kindness and helpfulness, noting significant progress in children's speech, social skills, and toilet training. One common criticism involves negative experiences with specific teachers at the associated Head Start YMCA program.

  • Google rating: 4.5 out of 5 from 20 reviews (75% five-star).
  • Reviews on this page: 20 Google reviews (8 with written comments).
  • Owner responses: the business replied to 10% of reviews.
  • Most recent review: August 16, 2026.
  • Service: Preschool serving Oakland, California.

Data from Google, last updated November 8, 2026.

Score profile vs other preschools

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction60Reliability47Craft & service–Value–Momentum100Replies to reviews37Satisfaction: 60 (median 87)Reliability: 47 (median 83)Momentum: 100 (median 100)Replies to reviews: 37 (median 60)
This companyPreschools median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Burbank Early Learning Center: 60/100 on this factor. Category median: 87.B
60
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Burbank Early Learning Center: 47/100 on this factor. Category median: 83.C
47
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Burbank Early Learning Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Burbank Early Learning Center: 37/100 on this factor. Category median: 60.D
37

Bar = this company · dark tick = category median.

Star ratings

20 Google reviews we collected

  • 5 stars1575%
  • 4 stars315%
  • 3 stars00%
  • 2 stars00%
  • 1 star210%

Praise vs complaints

Phrases our text analysis found in 8 written reviews

  • Praise3100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude267%
  • Would recommend133%

What customers talk about

We read 8 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “i like it, the staff are very kind, helpful.”
  • “If there is more than five stars I would give it to this school and to the whole staff”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My daughter attended close to 2 years here with Ms Monica and Ms Carmen. Her progress has been amazing and safe to say, her future teachers have A LOT to do to compare to how Monica cared for our daughter, truly a god send! Excellent school, even better staff! Thank you Burbank!

Inass1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

Burbank it’s amazing.It was my eldest son's school for several years, but the head start YMCA we had a very bad experience with the teacher Khrystal

T'LACLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 years ago★★★★★

My daughter Ariana goes here..i like it, the staff are very kind, helpful. She enjoys it.

Yousef31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 years ago★★★★★

My son is at this school Yousef Abudamos, when he first admit this school he wasn't able to talk and he is already three years old They work hard on him, his teacher Alison worked very hard and now after few months talking almost very well They also teach him how to use the toilet and teach him how to respect others…

Photos

Customer reviews

4.5 ★★★★★ 20 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kenneth McMichael1 reviewTotal number of Google reviews Kenneth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter attended close to 2 years here with Ms Monica and Ms Carmen. Her progress has been amazing and safe to say, her future teachers have A LOT to do to compare to how Monica cared for our daughter, truly a god send! Excellent school, even better staff! Thank you Burbank!

Michele Garza3 reviewsTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent staff! Our daughter is flourishing here!

Response from the owner · 5 months ago

Thank you so much! I am so glad.

Inass Hamlat1 reviewTotal number of Google reviews Inass has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Burbank it’s amazing.It was my eldest son's school for several years, but the head start YMCA we had a very bad experience with the teacher Khrystal

Response from the owner · a year ago

Thank you for telling us about the YMCA. They are no Longer a part of our school - and we will have our own public preschool in January!

T'LAC KSHETRILocal Guide · 9 reviewsTotal number of Google reviews T'LAC has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter Ariana goes here..i like it, the staff are very kind, helpful. She enjoys it.

Rawthentic Group L.L.C2 reviewsTotal number of Google reviews Rawthentic has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son goes to this school & he makes awesome progress everytime

Lena Marquez - AnthonyLocal Guide · 29 reviewsTotal number of Google reviews Lena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son is going to this preschool and he really likes. Teacher Anita is great!

Yousef Abudamos31 reviewsTotal number of Google reviews Yousef has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son is at this school Yousef Abudamos, when he first admit this school he wasn't able to talk and he is already three years old They work hard on him, his teacher Alison worked very hard and now after few months talking almost very well They also teach him how to use the toilet and teach him how to respect others and teach him some skills If there is more than five stars I would give it to this school and to the whole staff Thank Burbank school thank you miss Alison

christina michaud5 reviewsTotal number of Google reviews christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice speach thetapy

Many Lopez
Review from Google · view on Google
★★★★★
Cynthia Martinez
Review from Google · view on Google
★★★★★

Burbank Early Learning Center on Google Maps →

Business details