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Busy Bee Plumbing, Heating, & Air Conditioning

4.9 ★★★★★ · 1,646 Google reviews · 24 photos
Plumber · Nashville, TN

Busy Bee Plumbing, Heating, & Air Conditioning at a glance

Customers frequently cite punctual same-day service, clear communication, and thorough explanations from technicians handling plumbing, heating, and air conditioning repairs. While many find the pricing affordable, several low-star reviews highlight concerns about high costs for simple fixes, refrigerant charges, and perceived warranty issues. The business maintains a 4.9 rating from 1646 reviews, with the owner responding to every customer comment.

  • Google rating: 4.9 out of 5 from 1,646 reviews (95% five-star).
  • Reviews on this page: 1,646 Google reviews (1,409 with written comments, 17 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Leak Detection Service serving Nashville, Tennessee.

Data from Google, last updated October 25, 2026.

Photos

Customer reviews

4.9
★★★★★
1,646 reviews on Google
5★1,564
4★33
3★9
2★11
1★29

Reviews from Google, shown as published (original wording, unedited).

Paul Carter11 reviews
★★★★★

Bryce was awesome. Best I’ve ever had do work for me

Review from Google · view on Google
Tom Cardle7 reviews
★★★★★

Toilet and emergency valve shut off replacement …. Done with ease and professionalism. Thanks

  • Price assessment: Reasonable price
  • Price: $400–600
  • Services: Toilet repair
Review from Google · view on Google
Danielle SmithLocal Guide · 18 reviews
★★★★★

Wonderful person always with a smile. Would like for him to come out each time.

  • Services: HVAC duct & vent repair
Response from the owner · a year ago

Hello, Danielle! Thank you for sharing your 5 star experience. We appreciate your business and your local support. Please refer us to your friends and your family members in the Middle Tennessee area. It truly is the best compliment we could receive!

Review from Google · view on Google
treasure chest5 reviews
★★★★★

If you want total peace of mind with any plumbing problem...Busy Bee Plumbing is the Company! My plumbing had multiple issues..ultimately needing a whole replumb..a complex job requiring 2 long days of installation. Grayson and Joe were the best team I've ever worked with. The work was superior..and Any questions I had they walked me through my new plumbing. Their attention to every detail was outstanding. 6 Stars to them!! I highly recommend Busy Bee Plumbing for All plumbing needs. You can count on them to get it done Right! 🙂

Response from the owner · a week ago

Hello! Thank you for sharing your 5 star experience. We appreciate your business and your local support. Please refer us to your friends and your family members in the Middle Tennessee area. It truly is the best compliment we could receive!

Review from Google · view on Google
Brian StuartLocal Guide · 12 reviews
★★★★★

Excellent service, and although they don't give you an EXACT appointment time, it's because they want to spend the appropriate time necessary with each customer and correct problems as they are found. Technician Chandler was awesome, explain everything thoroughly and in easy to understand terms and gave recommendations for future expenses and potential items that may need to be replaced . A+ company! Definitely Keeping Them.

  • Price assessment: Reasonable price
  • Price: $1–200
  • Services: HVAC system maintenance
Response from the owner · 4 days ago

Hello, Brian. Thank you for sharing your 5 star experience! We appreciate your business and your local support. Please refer us to your friends and your family members in the Middle Tennessee area. It truly is the best compliment we could receive!

Review from Google · view on Google
Jim Kopf7 reviews
★★★★★

Beyond thankful as the communication was great from start to finish. And my technician Chris did a geat job of explaining everything and got us back up and running. Will call again!

  • Services: Heating system repair, Cleaning
Response from the owner · 4 days ago

Hello, Jim. Thank you for sharing your 5 star experience! We appreciate your business and your local support. Please refer us to your friends and your family members in the Middle Tennessee area. It truly is the best compliment we could receive!

Review from Google · view on Google
William Grose4 reviews
★★★★★

Daniel was nice enough, and took care of plumbing maintenance efficiently, but when cleaning out shower drain as he recommended, he chipped a tile. He said his manager would call to get this fixed.

  • Price assessment: Not sure
  • Price: $1–200
  • Services: HVAC system repair, A/C system repair, Install AC, Shower repair
Response from the owner · Edited 4 days ago

Hello, William. Thank you for being a valued BeeHive member. Our plumbing manager, Charles, will be reaching out to you directly to get your issues resolved.

Review from Google · view on Google
Michael Goldstein10 reviews
★★★★★

This is one of the worst plumbing experiences I have ever encountered. First, it took him two days to get the toilet unclogged. On the second day, he brought a helper who ended up flushing the toilets multiple times after I told him not to filling them up, which then he had to drain. When they finally got the drain unplugged, they got everything packed up and left, and then I walked down in the basement and they had flooded the basement because they did not drain the toilet all the way before they pulled it off, and they didn’t tell me this, so I had to remove a bunch of drywall and insulation. Furthermore, it clogged back up in a week. I had to call a different company, and they told me that they did not actually finish unclogging the drain, but they just poked a little hole in it. They never bothered to look with the camera or anything to follow up. I really question whether these people know what they’re doing. So if you would like to have to do thousands of dollars in repairs for having flood damage below where they pull a toilet, and like to hire another plumber to pay the same amount afterwards, then this is the great place to get started..

  • Price assessment: Overpriced
  • Price: $600–800
  • Services: Toilet repair
Response from the owner · 6 days ago

Hello, Michael. We are sorry to hear about your 1 star experience. I know our plumbing manager reached out to you this morning to talk through your concerns and remedy the situation. We stand behind our "More than Satisfied Promise". Our goal is to provide every household with a 5 star experience.

Review from Google · view on Google
Chris Jacobs4 reviews
★★★★★

Brandon was very helpful in explaining plumbing issues. Repairs were done in a timely manner. All with a professional manner!!

  • Price assessment: Reasonable price
  • Price: $1–200
  • Services: Water heater installation, Faucet repair, Outdoor plumbing system repair
Response from the owner · Edited 6 days ago

Hello, Chris! Thank you for sharing your 5 star experience. We appreciate your business and your local support. Please refer us to your friends and your family members in the Middle Tennessee area. It truly is the best compliment we could receive!

Review from Google · view on Google
Jimmy Major4 reviews
★★★★★

My capacitor died on my HVAC unit late at night. With a 4 year old in the house, the house was heating up quick and there just wasn’t any ability to go and get the parts myself. I called five different 24 hour hvac service companies and Busy Bee was the only one to give immediate assistance. The others had nothing until the afternoon of the next day. Holden gave me a call, talked through the potential issue, and came right over. Not only was he extremely timely and professional, he had to get creative with a temporary fix to make the fan work for the night and came by the very next day to install the size I actually needed. His service, his personality, and his ability to problem solve has earned a loyal customer from me. I cannot recommend them enough for anyone in the area.

  • Price assessment: Great price
  • Price: $400–600
  • Services: HVAC system repair
Response from the owner · 6 days ago

Hello, Jimmy. Thank you for sharing your 5 star experience! We appreciate your business and your local support. Please refer us to your friends and your family members in the Middle Tennessee area. It truly is the best compliment we could receive!

Review from Google · view on Google

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