Dale Johnson1 review
very professional and informative
Review from Google · view on Google
Butler Chimneys LLC
Butler Chimneys LLC at a glance
Google reviewers rate Butler Chimneys LLC 4.8 out of 5 stars based on 189 reviews. Customers frequently praise the company for thorough chimney inspections, efficient cleaning, and professional communication, including detailed explanations of findings and prompt scheduling. However, some lower-rated reviews cite significant delays in completing repair projects and a lack of responsiveness regarding quotes or unfinished work.
- Google rating: 4.8 out of 5 from 189 reviews (93% five-star).
- Reviews on this page: 189 Google reviews (167 with written comments, 14 with photos).
- Owner responses: the business replied to 21% of reviews.
- Most recent review: October 23, 2026.
- Service: Fireplace Contractor serving Milwaukee, Wisconsin.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★189 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Ryan Petro3 reviews
Brixton did an excellent job explaining to me the difference between wood burning fire places, gas inserts and the fireplace that I currently have. He also answered all my questions regarding my chimney and was very fast and efficient in cleaning and inspecting the chimney.
Review from Google · view on Google
Alexandra Englis8 reviews
Amazing service. Very thorough inspection and quick clean service!
Review from Google · view on Google
janis oppitz7 reviews
Excellent technician, got our wood burning soapstone fireplace ready for winter, offered some great tips. All clean, safe and ready to go. Staff top rate.
Review from Google · view on Google
Tim Walkowski5 reviews
I have been using their services for years and am very happy with them. The technicians have all been very courteous, efficient, and thorough. They walked me through the inspection and explained what they were looking for. They cleaned the chimney and performed an outside inspection. Afterwards, I received photos of the inspection.
Review from Google · view on Google
david pierce13 reviews
Jonathan was very thorough and knowledgeable with the inspection and cleaning of our fireplace and chimney. I would highly recommend Butler Chimneys.
Review from Google · view on Google
James Meyer6 reviews
Corey was awesome. He was on time and completed his work quickly and professionally
Review from Google · view on Google
kyle mark212 reviews
No common sense
Response from the owner · 2 weeks ago
Hi Kyle, we’re sorry to hear that your experience with Butler Chimneys didn’t meet your expectations. We take customer satisfaction seriously and would genuinely appreciate some additional feedback. Could you help us understand what happened or where you feel we fell short? We’d welcome the opportunity to better understand your concerns and address them.
Review from Google · view on Google
Darlene Makovec3 reviews
Great job was done!
Review from Google · view on Google
Bill SullivanLocal Guide · 25 reviews
The team did a great job on repairing the brick pillars at the entrance to our driveway. They worked efficiently and cleaned up well.
Response from the owner · 2 weeks ago
Thank you for your valuable feedback. Our team is pleased to hear that you are satisfied with the repair and cleanup services.
Review from Google · view on Google
Business details
- Address: S15W33816 Wolf Rd D, Oconomowoc, WI 53066
- Phone: (262) 982-6040
- Website: butlerchimneys.com
- Service area: Milwaukee, WI