this is the message i sent after they contacted me thru Facebook... when i go to reply, I'm blocked!😆i strongly do not recommend this company, so much so i have an open case against them!!! keep in mind this is my response to then backpeddling! you really think i want to continue to do anything with you, or this company since day 1 this 22 ultra you sold for 1300 which is price gauging, was shit. i signed up under the impression that you're sales team sold me a 24! that was lie, numerous times i called your store and let yall know, Tried every thing the following months and nothing... keep in mind I was still paying for the pos! when i take it in, they informed me it wasn't programmed for use in the u.s. nd wouldnt work!1300 dollars is theft n sending your collection dogs after me is harassment... I'm actually still waiting on the shipping return label to send it back and that was months ago..... i have been in contact with the bbb, veterans court, and counsel,. you just wanted the money i wanted a decent working phone, and believe me when i say i learned the hard way! honestly this situation is above reproach... I've sacrificed allot for this country to be swindled out of my pension! my info should be on file, but in case you lost it. it's richard murga, i don't have a working phone so i can't speak anyone... thanks btw...
Buy Cell Cleveland iPhone Computer & Phone Repair
Buy Cell Cleveland iPhone Computer & Phone Repair at a glance
Customers frequently praise the store for fair pricing, quick repairs, and helpful communication when selling or buying devices. Positive reviews highlight professional service and reasonable costs for screen replacements and trade-ins. However, low-star reviews describe issues with leased devices arriving with defects, unresponsive customer support, and concerns regarding remote access or device condition.
- Google rating: 4.9 out of 5 from 743 reviews (96% five-star).
- Reviews on this page: 743 Google reviews (626 with written comments, 14 with photos).
- Owner responses: the business replied to 36% of reviews.
- Most recent review: October 27, 2026.
- Service: Computer Repair Service serving Brunswick, Ohio.
Data from Google, last updated October 28, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 626 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jack was crazy helpful and reasonable when it came to selling my xbox series.”
“They are rude, what they won't tell you is if your late, they have complete access to your device and will shut it down.”
“His friendliness, detail and fair deal makes this place a no brainer for my electronic needs!”
“Not too expensive.”
“Great store fixed a small issue with my phone in no time at all, really professional.”
“Went to sell my phone today , they were very nice and was able to negotiate to get how much I wanted for the phone would highly recommend!”
“😆i strongly do not recommend this company, so much so i have an open case against them!”
“Great service easy transaction definitely recommend”
“Im thankful for getting the phone but the non communication and the format if the website is pretty horrible.”
“Super nice crew, there reliable honest so helpful when I needed help with my iPhone repair, not only did they help me once they helped me twice.”
“…into a back and forth nonsensical conversation, where he called me a liar, talked down on my character and also mentioned my kids turning out bad by t…”
“Everything was explained clearly and there were no issues at all.”
People customers mention
- Amir 32 reviews
- Moe 14 reviews
- Amr 12 reviews
- Abe 9 reviews
- Watch 8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Great Customer Service And Business!
Met with Jack for an inspection of my gaming system. His friendliness, detail and fair deal makes this place a no brainer for my electronic needs!
I went in with what i thought was a cracked screen. Turns out the screen protector i put on years age was cracked. They put on a new one NO CHARGE. Can’t beat that!!!!!
My experience with this company was very great! Phone shipped super fast!! I am satisfied with my purchase and had no issues with activation. The communication was great as well! I would highly recommend this company.👍👍👍👍👍
Very clear and responsive on communication! Made the process a breeze to say the least! I’m looking forward to the services. Thank yall!
Amazing service
Commenting from a second account to absolutely scream how thankful I am for these guys!
Incredible job! I brought my iPhone 15 pro max in with the dreaded green lines running top to bottom on my screen. It went blank 3 times the other day and I had no access to my phone. In 10 minutes they replaced my screen for less than 1/3 of every other place I tried. Hats off to an amazing business!
Jack was crazy helpful and reasonable when it came to selling my xbox series. Highly recommend 💯
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Business details
- Address: 6571 Pearl Rd, Parma Heights, OH 44130
- Phone: (833) 404-1702
- Website: buycellcleveland.com
- Service area: Brunswick, OH