C & C Heating & Air Conditioning logo

C & C Heating & Air Conditioning

4.9 ★★★★★ · 7,684 Google reviews · 24 photos
HVAC contractor · Troy, MI

C & C Heating & Air Conditioning at a glance

Customers frequently praise the company for knowledgeable technicians who provide thorough explanations, maintain punctual appointments, and offer clear pricing for services like furnace installation, maintenance, and repair. However, several low-star reviews highlight frustration with the use of AI phone systems and wide appointment windows, which some customers felt reduced communication quality and scheduling reliability.

  • Google rating: 4.9 out of 5 from 7,684 reviews (95% five-star).
  • Reviews on this page: 7,687 Google reviews (5,782 with written comments, 40 with photos).
  • Owner responses: the business replied to 95% of reviews.
  • Most recent review: October 25, 2026.
  • Service: Air Duct Cleaning Service serving Troy, Michigan.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.9
★★★★★
7,684 reviews on Google
5★7,267
4★203
3★37
2★26
1★154

Reviews from Google, shown as published (original wording, unedited).

Johnathon Cleveland10 reviews
★★★★★

David was professional, thorough and answered all of our questions.

Review from Google · view on Google
Casey ConlonLocal Guide · 24 reviews
★★★★★

David made the whole process very easy. He was thorough, took the time to evaluate the house properly, and explained why he was recommending the equipment he did. He answered every question I had and never made me feel like he was trying to push me into a decision. I really appreciated his approach and came away feeling very comfortable with C&C.

Response from the owner · 2 days ago

Casey, thank you for the kind review. We're glad David made the process easy, took the time to evaluate your home, and answered all your questions. We appreciate your trust in C & C Heating & Air Conditioning and look forward to helping with any future heating and cooling needs. Thank you!

Review from Google · view on Google
Meka AndersonLocal Guide · 57 reviews
★★★★★

Kyle is very knowledgeable, personable and courteous. He explained what I need to do when the seasons change and was thorough in the maintenance process, was not rushing through it. I presume the cost was more than reasonable, and I was pleased. I have no knowledge of the going rates.

  • Price assessment: Not sure
  • Price: $1–200
  • Services: Heating system maintenance
Response from the owner · 2 years ago

We're delighted to receive your 5-star rating, Meka. Thank you for taking the time to share your positive experience with C & C Heating & Air Conditioning. Your satisfaction is our priority, and we're grateful for your trust in our team. If you have any further HVAC needs, don't hesitate to reach out to us!

Review from Google · view on Google
Steve C9 reviews
★★★★★

Mike was very professional and knowledgeable. He was prompt and courteous.

  • Price assessment: Reasonable price
  • Price: $400–600
Response from the owner · 2 days ago

Steve, thank you for the 5-star review. We’re glad Mike was professional, knowledgeable, prompt and courteous. We appreciate your business and look forward to helping with any future heating or cooling needs. Thank you.

Review from Google · view on Google
dennis garascia1 review
★★★★★

Nice job!

  • Price assessment: Reasonable price
  • Price: $400–600
  • Services: HVAC system maintenance
Response from the owner · 3 days ago

Thank you, Dennis! We appreciate the kind feedback. We’re here for any future heating or cooling needs.

Review from Google · view on Google
brando3 reviews
★★★★★

Routine fall furnace check revealed a cracked heat exchanger in our 13 year old equipment. Dzemil explained options and did a thorough analysis of our home to develop recommendations for new equipment. Dennis and team arrived as scheduled and did a great job of installing new equipment. We are very happy with results - thanks all!

  • Services: A/C system maintenance
Response from the owner · Edited 2 years ago

We're grateful for your kind words, Brando! It's heartening to know you appreciate the prompt response and exceptional service from our technicians, David L and Bryan R. Your comfort is our top priority and we're glad we could deliver just that. Your ongoing support means a lot to us at C & C Heating & Air Conditioning!

Review from Google · view on Google
Brian PytleskiLocal Guide · 29 reviews
★★★★★

received a quote. Salesman was knowledgeable, thorough and friendly

Response from the owner · 3 days ago

Brian, thank you for the great review. We’re glad our salesperson was knowledgeable, thorough, and friendly. We appreciate you considering C & C Heating & Air Conditioning. Thank you, and we look forward to serving you.

Review from Google · view on Google
Dave Dunham1 review
★★★★★

Excellent service, great communication

Response from the owner · 3 days ago

Dave, thank you for the kind words. We’re glad you were pleased with our service and communication. We appreciate your business and look forward to helping with any future heating or cooling needs. Thank you!

Review from Google · view on Google
Debbie F6 reviews
★★★★★

Nick was very nice, professional, and helpful.

  • Price assessment: Great price
  • Price: $1–200
  • Services: HVAC system maintenance
Response from the owner · 3 days ago

Thank you, Debbie! We're glad Nick was professional and helpful. We appreciate your feedback and look forward to serving your HVAC needs in the future.

Review from Google · view on Google
Nick Aravas2 reviews
★★★★★

Great service She Explained everything I asked her about the tune up of my furnace

  • Price assessment: Reasonable price
  • Services: HVAC system maintenance
Response from the owner · Edited 3 years ago

Nick, we really appreciate your generous review. Providing an excellent customer experience is one of our goals. We look forward to repeating the experience for you in the near future!

Review from Google · view on Google

C & C Heating & Air Conditioning on Google Maps →

Business details