Google reviewers rate the bakery 4.8 out of 5 based on 183 reviews, with the owner responding to 99% of comments. Customers frequently praise the taste of cupcakes and cakes, friendly staff, and the availability of gluten-free options. They also highlight the ease of placing custom orders for events. However, several low-star reviews criticize the high pricing compared to advertised menu costs, small portion sizes, and instances of poor packaging or unresponsive customer service.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
I am very impressed with the taste of the cupcakes! The lavender lemon was delicious and well balanced. I am excited to try more flavors.
We're so happy to hear you enjoyed your cupcakes and we look forward to seeing you again soon!! Thanks for taking the time to leave us a review!! We appreciate you!
Carot cake and snicker doodle so yummy
Thanks so much Susan!! We're so glad you enjoyed your cupcakes and we appreciate your review!! Thank you!!!
Staff is very friendly and the atmosphere is welcoming and clean. The BEST sweet treats in baldwin county. SOOO many flavors and you will want to try them all! So I decided to try a few I went with the Tiramisu, the Canadian, Turtle Cheescake, and Chocolate Salted Caramel cupcakes. I also got 2 cake pops; Watermelon and Miami Key Lime. I did not plan to eat all of these at once in under 20 minutes but each bite kept getting better and next thing I know, I was doing the "happy food dance" and all of them were eaten. No regrets.
I love it!!! Thanks SO much for taking the time to leave us a review!! We can't wait to see what you try next!!
C Cups made my cake and cupcakes for my shower and they were beautiful and delicious!! Order was very easy to place and I was able to send inspo pics. Received an update the day before and order was ready on time. Everyone loved the flavors and the cake was so good! The decorations on the cake were so cute and I really appreciate the time put into my cake. Thank you again!
Thanks so much for taking the time to leave this review Samantha! We're thrilled to hear the process was smooth and everyone enjoyed the cake & cupcakes!! We appreciate you!
I’m in town this week as part of the Weymouth center for the arts, writer in residence program, and I’m really glad I stopped into the shop while in downtown. The German chocolate cupcake was fantastic and I can’t wait to try my cherry cordial. The staff were all so nice and the interior just has a great vibe. I might just have to stop it again before my week is up.
Thanks for taking the time to leave such a lovely review Jessie! You picked some great flavors and we’re so glad you enjoyed them! We hope to see you again when you're back in town!
DEFINITELY RECOMMEND! Fresh pastries! Wonderful customer service! A+ in fact. Thank you Ms. Lexi for making my first visit a wonderful experience for my family and me.
Thanks for the recommendation, R! We are thrilled that your first visit was such a wonderful experience for you and your family. Hope to see you and your family again!
I ordered a small cake for my husband and I to find out the gender of our baby. I couldn’t have been more pleased with the staff and our delicious cake! Highly recommended!
Congratulations, Brittany! We are honored to have been part of your gender reveal and glad you loved the cake.
I visited Cups Cupcakery today and it was hard to make a decision as to what flavor to try. I purchased the dark chocolate cupcake with chocolate ganache — it was absolutely divine! Even seven hours after purchase, the cake was still soft, moist, and richly flavored with deep, delicious dark chocolate. The ganache added the perfect touch — chocolatey without being overly sweet and complemented the cake beautifully. Hands down, the best cupcake I’ve had in years. I can’t wait to go back and try more!
Hi Bev! Thank you for the kind words about our dark chocolate cupcake. We're happy it stayed fresh for you and look forward to your next visit!
Cupcakes are awesome and the service and staff very friendly and welcoming.
Thanks so much for taking the time to leave us such a nice review! We appreciate you and look forward to seeing you again soon!
Absolutely love this place we go there every time we are in the state and we also ordered two dozen this weekend for a small event we were hosting and had a friend bring them to Virginia for us I’ve got to say they didn’t disappoint at all the cupcakes looked amazing I wish I could’ve gotten pictures before they were completely gone but that just shows you can’t put a price on these cakes everyone from all over loves them and no place here or any place we have been could even touch the quality of them and the pleasant atmosphere and sweet people that work there you just cant beat that! We want to say thank you so much for getting our order in and as always going above and beyond no matter what state we go to we will always support this business.
Amanda, thank you SO SO much for your continued support of our small business AND for taking the time to write such a heartfelt review! We appreciate you more than you know! Hopefully we’ll grow to more locations to spread sweetness further!! Thank you!!