C.H. Ground Control logo

C.H. Ground Control

Lawn care service · West Richland, WA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 29 artificial turf installationPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 23 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
Mar 2026latest review

C.H. Ground Control at a glance

Customers report that C.H. Ground Control provides lawn mowing, sprinkler repairs, and valve installation with consistent punctuality and reliable scheduling. Reviewers highlight the company's quick communication, professional workmanship, and flexible approach to handling additional requests or schedule changes. Pricing is described as reasonable, and the service is noted for being thorough and responsive to client needs.

  • Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
  • Reviews on this page: 23 Google reviews (17 with written comments).
  • Owner responses: the business replied to 48% of reviews.
  • Most recent review: March 14, 2026.
  • Service: Artificial Turf Installation serving West Richland, Washington.

Data from Google, last updated October 26, 2026.

Score profile vs other artificial turf installation

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction97Reliability95Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 97 (median 90)Reliability: 95 (median 86)Momentum: 100 (median 100)
C.H. Ground ControlArtificial Turf Installation median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.C.H. Ground Control: 97/100 on this factor. Category median: 90.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.C.H. Ground Control: 95/100 on this factor. Category median: 86.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.C.H. Ground Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
–

Bar = this company · dark tick = category median.

Star ratings

23 Google reviews we collected

  • 5 stars23100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 17 written reviews

  • Praise39100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1128%
  • Speed & response923%
  • Honesty & trust718%
  • Would recommend513%
  • Staff & attitude38%
  • Communication38%
  • Price & value13%

What customers talk about

We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The few times I have asked him to do additional items he has handled it graciously and done a great job.”
  • “Within an hour of my initial lawn mowing inquiry last year Chris responded, and within 24 hours his team had added us to their schedule and completed…”
  • “Chris is on time, professional, dependable, & always available for questions.”
  • “Would recommend Chris to others for lawn services and miscellaneous other work.”
  • “Reliable, thorough and professional”
  • “Appreciate the communication that is done as things in life change.”
  • “He showed up on time and did exactly what I needed, and he was very reasonably priced.”

People customers mention

  • Chris 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Suzie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent communication and always reliable. Within an hour of my initial lawn mowing inquiry last year Chris responded, and within 24 hours his team had added us to their schedule and completed our first mow.

Reasonable priceLawn mowing & maintenance
ChristopherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just hired Chris to come install new valves and replace several sprinkler heads. He did an awesome job! He even made it so my valves can be replaced if need be in the future individually instead of tearing the entire assembly out. He showed up on time and did exactly what I needed, and he was very reasonably priced. Highly recommend!

Paula10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris has always done a terrific job mowing my lawn. The few times I have asked him to do additional items he has handled it graciously and done a great job.

KathyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris is on time, professional, dependable, & always available for questions. I have recommended him to many people.

Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris does an excellent job. He responds quickly to requests of concerns. Handles them quickly and great workmanship.

OdetaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been always happy with Chris lawn services for the past 3 years. Excellent work ethics and flexible to our needs.

Photos

Customer reviews

5.0 ★★★★★ 23 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Suzie Wood3 reviewsTotal number of Google reviews Suzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent communication and always reliable. Within an hour of my initial lawn mowing inquiry last year Chris responded, and within 24 hours his team had added us to their schedule and completed our first mow.

  • Price assessment: Reasonable price
  • Services: Lawn mowing & maintenance
Christopher CampbellLocal Guide · 13 reviewsTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just hired Chris to come install new valves and replace several sprinkler heads. He did an awesome job! He even made it so my valves can be replaced if need be in the future individually instead of tearing the entire assembly out. He showed up on time and did exactly what I needed, and he was very reasonably priced. Highly recommend!

Paula B.10 reviewsTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris has always done a terrific job mowing my lawn. The few times I have asked him to do additional items he has handled it graciously and done a great job.

Kathy ThompsonLocal Guide · 13 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris is on time, professional, dependable, & always available for questions. I have recommended him to many people.

Cindy Protsman2 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris does an excellent job. He responds quickly to requests of concerns. Handles them quickly and great workmanship.

Odeta Q.Local Guide · 16 reviewsTotal number of Google reviews Odeta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have been always happy with Chris lawn services for the past 3 years. Excellent work ethics and flexible to our needs.

Amy Muhlestein2 reviewsTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reliable, thorough and professional

fred Kuhlman1 reviewTotal number of Google reviews fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

very happy with there work

Mary DannLocal Guide · 37 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chris is consistent in the excellent quality of his work. He communicates well and bills promptly. I highly recommend him!

Response from the owner · a year ago

Hi, Mary thank you for your review. It is always a pleasure to provide quality work to my customers. I’m happy that I can deliver a lawn service that fits your needs.

Michelle H1 reviewTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend. Chris is a professional. He does quality work and is always prompt, courteous, and reliable. Our lawn has never looked better.

Response from the owner · a year ago

Michelle, thank you for the review. Providing a reliable lawn service to my customers is something I stive for.

C.H. Ground Control on Google Maps →

Business details