We are so happy with our experience partnering with C2S Energy. Jared was super helpful throughout the entire process - the end results are amazing! The finished product and attention to detail were outstanding!

C2S Energy
C2S Energy at a glance
Customers frequently praise the company's punctuality, thorough cleanup, and professional communication during insulation, heat pump, and roofing projects. Many reviewers highlight the staff's ability to explain costs and navigate Mass Save rebates effectively. However, lower-rated reviews cite patterns of poor communication, missed appointments, and unresolved post-installation issues such as roof leaks or warranty disputes.
- Google rating: 4.9 out of 5 from 194 reviews (96% five-star).
- Reviews on this page: 194 Google reviews (171 with written comments, 12 with photos).
- Owner responses: the business replied to 27% of reviews.
- Most recent review: October 27, 2026.
- Service: Mold Inspector serving New Bedford, Massachusetts.
Data from Google, last updated November 5, 2026.
Star ratings
194 Google reviews we collected
- 5 stars18796%
- 4 stars11%
- 3 stars11%
- 2 stars11%
- 1 star42%
Praise vs complaints
Phrases our text analysis found in 171 written reviews
- Praise39498%
- Complaints92%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude12030%
- Quality & results8722%
- Speed & response7218%
- Would recommend6215%
- Communication4511%
- Price & value123%
- Honesty & trust51%
What customers talk about
We read 171 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jared was super helpful throughout the entire process - the end results are amazing!”
“Horrible Communication (Lisa & Adam): Lisa was completely unprofessional throughout the process.”
“The finished product and attention to detail were outstanding!”
“The spray foam job they did in the basement looks terrible because they sprayed foam but did not put foam board down, so it is just a picture frame of…”
“They did an impeccable job, very quickly and importantly, without leaving a mess.”
“Lack of Basic Professional Knowledge: They kept dragging out the electrical inspection scheduling, claiming "the town of Quincy is just slow.”
“I really appreciate their hard work and would recommend them.”
“Avoid them if you value your time and peace of mind.”
“Hector communicated well with me about decisions that were made and used good judgment throughout.”
“Jared is amazing, he came out initially for the free quote and was the go to person until the entire project was done.”
“Just cannot express how professional, trustworthy and appreciative these crews are!”
People customers mention
- David 8 reviews
- Save 5 reviews
- Anna 4 reviews
- Juan 4 reviews
- Daniel 4 reviews
- Pedro 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 194 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
La experiencia con ellos fue grandiosa hicieron un trabajo impecable muy rápido y muy importante sin dejar regueros. Tienen un gran equipo de trabajo chicos muy respetuosos y sobre todo muy cuidadosos con la propiedad los recomiendo al 100% The experience with them was great; they did an impeccable job very quickly and very important without leaving a mess. They have a great work team, very respectful guys and, above all, very careful with the property. I recommend them 100%.
Very efficient workers, 3 days and the whole house is insulated and drafts are gone
Thank you Julianna!
My husband and I first had an interest in a heat pump for one room, after contacting C2S Energy to schedule a home visit to see if we could get the mini split for our living room Jared informed us what the cost of a mini split vs a whole home heat pump system would cost and that there was a rebate to do the whole home and it was actually cheaper to do the whole home which for us was a no brainer option. We had our heat pump system installed this past week and we could not be happier with the install. From starting with a phone conversation with Deyna to the home visit with Jared, when Diogo came to see where it would be placed to the installers, Julio M, Walter, Jeffrey, Solomon, Anthony and Kevin. They were professional, meticulous, incredible experience and respectful. They also cleaned up every room, they really did an incredible job. We couldn't be happier. Thank you. Holly and JP Lemieux
Thank you so much, Holly! It was a pleasure! I appreciate you taking the time to write a review.
We had C2S energy come and put in our mini splits and they were incredible from start to finish. Jared is amazing, he came out initially for the free quote and was the go to person until the entire project was done. The team that worked on our project were thorough, polite, answered every question we had, and very hard workers. What they thought would be a one day job turned into a three day job, but they did it amazingly and we are truly appreciative of all their hard work. We highly recommend C2S for your next project. Thank you C2S for the superior job, well done.
Juan and company did an amazing job! had the window replaced at our home and can't believe the work and transformation to the place. Thank you
C2S was at our place for 3 days. They insulated our entire building and did fabulous job. Top notch from Marco doing our evaluation to Pedro and his crew doing a stand up job. They were amazing. They were polite and professional and took pride in their work. I highly recommend them.
Michael, thank you so much for the kind words. Appreciate the feedback!
Great experience! The team was professional, friendly, and hardworking. They did a great job installing the insulation in my house and were very helpful throughout the process. I really appreciate their hard work and would recommend them. Thank yo
Had a mini split installed in my garage. Out of 3 companies I had quote the job C2S was the only one to mention a Mass Save rebate, which they took care of the paperwork and were able to do the job about 3k less than the other quotes I received. Installation was very neat and they left the job site nice and clean. Barrin and Richie were great to work with. It looks like the company is growing pretty rapidly and I can see why
Thank you so much for this review Alfred! Happy to help.
I had an extremely frustrating experience with C2S Energy for our electrical (K&T) project through Mass Save. Horrible Communication (Lisa & Adam): Lisa was completely unprofessional throughout the process. She frequently ignored my emails and messages, leaving me in the dark for days/weeks. They even got my name completely wrong in official correspondence! Lack of Basic Professional Knowledge: They kept dragging out the electrical inspection scheduling, claiming "the town of Quincy is just slow." In reality, they simply didn't know the basic town rules. I had to personally go down to the Quincy Building Department myself, only to find out that ONLY a licensed electrician can schedule the inspection, and ONLY by calling a specific number between 7:00 AM – 8:00 AM. Relying on the Customer to do Their Job: They sat on a simple phone call for weeks because they didn't know how Quincy operates. I had to do all the legwork to find the right phone number and rules for them Doing business with C2S Energy was an absolute headache. Avoid them if you value your time and peace of mind.
Business details
- Phone: (774) 961-6810
- Website: c2senergy.com
- Service area: New Bedford, MA