Experts Reviews · Company report
Cabrillo Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cabrillo Plumbing, Heating & Air

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 1,193 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cabrillo Plumbing, Heating & Air is better than 94% of gas contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 89% of gas contractors.A
89

Reviews for your job

Customers hired Cabrillo Plumbing, Heating & Air for 8 kinds of job.

Cabrillo Plumbing, Heating & Air for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.41
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$393
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 41 Google reviews tagged “Drain cleaning” · showing 40

Gilbert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

MATTHEW WAS VERY PERSONABLE AND RECOMMEND HIM HIGHLY! YOUR LUCKY TO HAVE HOM AS A WORKER!

Toilet repairWater heater installationVentilated ceiling installation+ Responsiveness+ Punctuality+ Quality
Jess5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Cabrillo is truly a professional outfit. From support at the office for scheduling to Robert and the other technicians who deliver such quality and careful work, i cant recommend them enough, having been a satisfied customer for over 15 years. Im glad and proud they are part of our community. Do call on Cabrillo for quality and confident work!

Paid $200–300Reasonable priceToilet repairWater heater installationHVAC system repair+ Responsiveness+ Value
Jon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Randy did a great job! 👍🏼

Drain cleaningInstallation
Danial2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Randy and Rudy from Cabrillo Plumbing were fantastic. They came out twice this week for a tough clogged drain line and handled it quickly and professionally. I’d definitely call them again!

Paid $1,000+Reasonable priceDrain cleaning
CassandraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you Daniel for your professional and quick service. He was able to diagnose the issue we were having in our drainage and performed a drain cleaning. He went above and beyond to advise us preventative measures. We will definitely request Daniel again in the future, should any problems arise. It was reasonably priced.

Paid $500–600Reasonable priceDrain cleaning
TheodoreLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Cabrillo plumbing and heating came to look at my furnace. Frank the technician did a diagnostic of the furnace. Frank was very nice and knowledgeable. He found and said the furnace was not blowing hot air because of a circuit board that is bad. There was glitch on his tablet so he could not order the circuit board.…

Heating system repairDrain cleaning+ Punctuality+ Quality+ Professionalism
Frank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

David was friendly courteous and professional and completed the work efficiently. He went above and beyond my expectations.

Plumbing leak detectionPlumbing leak repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Vance4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fast, expert, friendly. Problem solved. Thank you! Work done right, the first time.

HVAC system maintenanceGarbage disposal repairDrain cleaning
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian and Fernando went above and beyond to ensure that our drain was completely clean after a clogged pipe. I would absolutely request their services again in the future.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Adria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. They are on the pricey end, but worth it for the service.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Kirsten3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

David came and diagnosed and fixed our very backed up pipes within 24 hours of a call to Cabrillo Plumbing. He was kind, professional, and thorough and we’re so grateful for his work!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Christina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The whole team at Cabrillo is amazing! Very responsive, reliable, and great customer service. Dave was great clearing our our plumbing problem. He was professional and knowledgeable. Also, we had a water heater replaced and the team at Cabrillo did a great job.

Water heater installationSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert performed a house inspection of all plumbing and heatin in the house. Excellent service provided.

Plumbing leak detectionHeating system maintenanceFaucet repair+ Professionalism
FranLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cabrillo is the best. Knowledgeable, efficient, first class work every time. Thank you Steve B.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Theresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, efficient and friendly. Cleared drain from washing machine and checked all other plumbing areas for leaks and drainage.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
carole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

. Both (2) technicians were clean, professional and informative. I was impressed with their feedback and felt that I was able to make informed decisions with repairs.

Heating system repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
GerardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

this was for my work location, and we've used Cabrillo for years, and for good reason. They were very flexible when we cancelled and needed to be added back in for an appointment. Friendly office folks and friendly repair folks. I hope we don't have any more issues, but we are a business, so we will see them again.

Plumbing leak detectionToilet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Minh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I entered my garage and found sewage in half of my garage. I started to panic and stopped using my toilets and showers. I called my trusted plumbers at Cabrillo Plumbing. They scheduled an appointment immediately which calmed me down. Erick and Javier came out the next morning, troubleshooted the issue, and more…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a sluggish kitchen sink that Todd took care of promptly and expertly. He was on time, cordial and efficient. He cleaned up the work area thoroughly. We're also planning to replace two toilets. Todd took measurements and checked in with the office to see if the model we were interested was available. We'll…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Todd Bacchi was the Service Technician for my appointment today. I GIVE HIM AND ELEVEN (11) OUT OF TEN! I feel very fortunate that Todd made my service call today. He is an ALL-AROUND GREAT PERSON and a SUPERB AMBASSADOR ON BEHALF OF HIMSELF AND CABRILLO PLUMBING. He notified me ahead of time that he was on his…

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Martha11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Todd, is a very nice, polite and thoughtful representative. We may have more work done soon. Thank you Todd

Drain cleaning+ Responsiveness+ Professionalism
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Their staff and their workers are always considerate. They do their work give you options if there are options available. They never make a mess, they always put on something to cover up their feet when they walk in the house. Been using them for many many many years. Would highly recommend them for all issues.…

Sewer repairDrain cleaning+ Punctuality+ Quality+ Professionalism
A7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Brian tried to snake my sewer pipe but unsuccessful due to a broken pipe from tree root. He brought 2 apprentices (Steve and Matt) the following day and completed a spot repair on the same day. Steve did most of the heavy lifting with Matt's help. I was pleased with their hard work and dedication to get the job…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Lee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you, Todd, for clearing our rain gutter! We have used Cabrillo for almost 20 years when we have a plumbing or heating systems issue or maintenance. They are always considerate, friendly, on time, efficient, and very professional. In addition, they are safe and clean, especially during these challenging times. Great work Cabrillo team!

Outdoor plumbing system repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Francesca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brian is a great plumber, professional, thorough, skilled and a nice man. We’re very happy with the services we received and will call Cabrillo Plumbing again in the future :)

Shower installationWater heater repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Dave11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This isn’t our first time calling on Cabrillo for plumbing and heating issues. This time it was for a dishwasher drain issue. Upon inspection, it became apparent that we had an appliance issue, and not a clogged drain line. Cabrillo recommended we call an appliance repair business, as appliance repair service is not currently offered by Cabrillo.

Drain cleaning+ Responsiveness+ Professionalism
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Time after time top notch professional service keeps me returning to Cabrillo for all my plumbing and HVAC service needs. I have been using Cabrillo for the past 5 years and have not been disappointed with the response time, technician capability, or professionalism. Called this morning with an emergency main-line…

Drain cleaning+ Professionalism
Peter10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have used CABRILLO for many years now and have always had a positive experience. The technicians are all very knowledgeable and professional. The office staff are courteous and efficient. I know that I can count on CABRILLO to provide the kind of service that I appreciate. I very highly recommend CABRILLO Plumbing.

HVAC system maintenanceDrain cleaning
R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Drain cleaningPlumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Mimi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Alma3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Julian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
MICHELINEEdited 3 years ago★★★★★

Rating only, no written review.

A/C filter replacementPlumbing leak detectionHVAC system repair+ Responsiveness+ Punctuality+ Quality
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Drain cleaning
Monique2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationDrain cleaning+ Professionalism
Bill4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Professionalism
Victoria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Shower installationDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Tory5 years ago★★★★★

Rating only, no written review.

Toilet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality

Show more drain cleaning reviews (1 more) →

Price

$748+112% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 66%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation57$1.2k–$2.5k
Heating system repair56$104–$881
Drain cleaning41$57–$393
Plumbing leak detection37$57–$506
Plumbing pipe repair36$251–$1.4k
Heating system maintenance36$19–$195
Toilet repair35$124–$554
Water heater repair34$114–$680

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