Experts Reviews · Company report
Cabrillo Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cabrillo Plumbing, Heating & Air

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 1,193 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cabrillo Plumbing, Heating & Air is better than 94% of gas contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 89% of gas contractors.A
89

Reviews for your job

Customers hired Cabrillo Plumbing, Heating & Air for 8 kinds of job.

Cabrillo Plumbing, Heating & Air for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Heating system installation” · showing 20

BarbaraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

5/11/26 Matt has come for the last 2 years for my annual maintenance for my furnace and water heater. He is knowledgeable and friendly and does great work. I also asked him to fix my toilet when he was here. Cabrillo is not the least expensive plumbers but they are the best and worth the price. 6/20 Frank just…

Paid $300–400Reasonable priceHeating system installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These people are the best: prompt, courteous, professional, highly skilled. I'll never call another plumber or heating company. Erick, Javier, Frank and David have been superb.

Shower installationHeating system installation
JoeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

From our initial call through the installation of our Heat pump furnace system, everyone at Cabrillo was thorough, professional, on time and friendly, especially Erick and Javier, who did the actual week-long installation. These two were particularly friendly, professional and great to have around for the week. Now we miss them!

Heating system installation
Vicky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

We had an outstanding experience with Cabrillo Heat & Air and Plumbing, and I cannot recommend them highly enough. They replaced our entire home heating system and added a new filtration system, and the quality of the work was exceptional from start to finish. On the plumbing side, they were absolute lifesavers.…

Great pricePlumbing pipe repairHeating system installationWater tank repair
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have been using Cabrillo for annual water heater maintenance and during a furnace repair ahead of things cooling off explored options for converting to a heat pump. The team recently wrapped up installation of a heat pump at our house in San Francisco. I had a great experience from bidding through scheduling,…

Customer photo from Jason's review
Paid $1,000+Reasonable priceHeating system installationInstall thermostatInstall AC
Susan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Erick and Javier did Excellent work in the installation of our new furnace. We highly recommend Cabrillo.

Heating system installation+ Quality
Betty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional. On time and efficient. Knew what to do.

Heating system installationHeating equipment repair & installationHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Elizabeth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My wall heater unit wasn't working. I called Cabrillo and they were able to set me up for a technician evaluation in short notice. Robert was on time and very professional. Unfortunately my very old heating unit was irreparable, but Robert was able to quickly order a new unit and returned within a few days to…

Heating system installation+ Responsiveness+ Punctuality+ Quality
josephine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrived on time. Completed job on time

Heating system installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Leslie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I appreciate the text updates for arrival times and photos of technicians with background info. Robert arrived exactly on time, scheduled a timely replacement of the 30 yr old wall heater and checked to make sure it was in stock. Cabrillo sends updates and was able to move the install date a week sooner.…

Heating system installation+ Responsiveness+ Punctuality+ Quality
BillLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Cabrillo. Frank and team were extremely professional and organized. I was looking to replace my gas furnace with a ductless mini-split heat pump system. My home in SF is complex (like many homes here), and several other installers tried to talk me out of getting a heat pump. Cabrillo is very…

Ductless heating & A/C servicesHeating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cabrillo; I wanted to let you know how pleased I am with the service your team provided with he installation of a new furnace and water heater. Thank you for sending such a great team; Robert, Matt, Javier, and Gessa. All were very courteous, professional, and knowledgeable. A special Thank You to Robert - for all…

Heating system installationWater heater installation
Jon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job done by Frank and Matt. Very professional, quick, and courteous.

Heating system installationInstall thermostat
LeonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This review is regarding an estimate for a furnace replacement/installation (which is a charged service from Cabrillo). At this date in shopping for (a) an electric replacement for my current gas central heater as well as (b) configuring the replacement system to solve existing heating system issues in my older…

Heating system installation+ Responsiveness+ Punctuality+ Quality
Tinic5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My gas furnace broke down in the middle of a kitchen remodel project during a cold spell recently in SF. During the assessment it became clear that my old ductwork for the central air was not up to code and a fire hazard. Given that I opted for a full upgrade to heat pump + AC (I have solar already), new duct work…

Install ACHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Erik1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our furnace broke down just after Christmas and the Cabrillo team: Frank, Javier, & Erick, were prompt in their inspection, gave us a fair assessment, and worked quickly over the next week to get the furnace and all the duct work replaced and up to code. We also had them replace the water heater, which they did very…

Heating system maintenanceHVAC duct & vent installationHeating system installation+ Responsiveness+ Punctuality+ Quality
Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My ancient furnace recently died; literally went up in smoke. Frank from Cabrillo helped me figure out what I needed, talked me out of some things I didn't need, and solved some other problems he spotted while he was here (like all of our ducting being too small to carry the air needed to heat our house, and not…

HVAC duct & vent installationHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Robert was the technician who first diagnosed our heater problem. He was prompt polite and covid safe. He was patient with all of our questions. We decided to have our water heater replaced with our furnace. Robert and Hugo finished the project in the promised time. We had an additional thermostat problem which…

Heating system installationInstall thermostatWater heater installation+ Responsiveness+ Punctuality+ Quality
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Heating system installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationHeating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality

Show more heating system installation reviews (2 more) →

Price

$748+112% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 66%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation57$1.2k–$2.5k
Heating system repair56$104–$881
Drain cleaning41$57–$393
Plumbing leak detection37$57–$506
Plumbing pipe repair36$251–$1.4k
Heating system maintenance36$19–$195
Toilet repair35$124–$554
Water heater repair34$114–$680

Compare with