How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECabrillo Plumbing, Heating & Air
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 1,193 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Cabrillo Plumbing, Heating & Air for 8 kinds of job.
Cabrillo Plumbing, Heating & Air for heating system repair
Clear ✕All 56 Google reviews tagged “Heating system repair” · showing 20
Matthew and Fernando were wonderful. On time, thorough, willing to explain what they were doing and taking my questions seriously. And fast! Cleaned all my air ducts, replaced a part on my furnace and cleaned my dryer vent. When something unexpected came up, they explained it and were able to fix it that day.…
Matt was excellent. Really appreciated the friendly and knowledgeable service. He took the time to explain what was going on with our furnace and water heaters, gave tips to make sure we could avoid problems for the future, and handled everything in a timely fashion. Will definitely be requesting him for any future service.
Randy did a great job with my hot water heater
MATTHEW WAS VERY PERSONABLE AND RECOMMEND HIM HIGHLY! YOUR LUCKY TO HAVE HOM AS A WORKER!
Robert and his colleague from Cabrillo did an excellent job with the installation of our new TRANE heater and air ducts. They went above and beyond the scope and made sure everything was more than perfect when they were done. Super organized, professional and great to work with. They may be a bit higher than others but worth everything we paid them
Cabrillo has been in business for over 60 years, and they are known for their quality work, but usually cost more than other gas furnace installers. I finally ended up choosing them despite a good quote from Atlas (my previous installer). I was impressed that the technician explained how the merits of the simpler…
Randy was so wonderful! We would highly recommend him. He came in and helped us within a couple of hours. Super helpful and polite!
On time , knowledgable and efficient
Matt was great. Fast and knowledgeable. Would recommend this company.
The service and professionalism were outstanding. Mathew, the technician, walked me through everything he was doing and why, and he had the issue fixed within 30 minutes. I’ll definitely be coming back here for any future heating or HVAC needs.
Great job. They were able to diagnose fix a difficult issue relatively quickly.
Originally, I rated this company and service person five stars but when I learned that a repair that was necessary was a $250 repair instead of a $5000 new furnace my feelings about Cabrillo tanked! They had tried one repair and told me if it didn’t work but I’d need a new furnace and it didn’t work and they were…
Fast response to our water heater issue Resolve & fix the same morning we called them. Reason why we always call them.
I was fortunate that they were able to come early the next day to fix my heater. Robert arrived on time, did the appropriate diagnostics, easily fixed the problem, and then took the time for a short tutorial on what to look for next time. All included in the standard diagnostic charge. And if you do repairs in…
Our landlord uses Cabrillo to service our furnace and water heater. Every time they’ve come out, the service has been prompt and professional and they work with both us and the owner to quickly fix any issues. We’ve had both Matthew L and Robert B come out for both planned and emergency service and they are top…
Matthew and Dave are true professionals, extremely knowledgeable and so very kind! Cabrillo is my go-to company for all plumbing and heating needs.
Great company - quick response and very knowledgeable. Helped us get our furnace back up and running in just a few hours.
Excellent service from start to finish! My heater stopped heating, and Matthew quickly diagnosed and fixed the problem very professionally and cheerfully. He did a fantastic, efficient job, communication was great from my initial call, and I will absolutely hire Matthew and Cabrillo for any future repair needs.
I had my gas furnace repaired by Cabrillo. Initially I thought of having it replaced by a heat pump, since the furnace was already 15 years old and the repair cost would be considerable. The repair man, however, convinced me that the furnace (a TRANE) could be repaired and should have another 10+ years of operation.…
Daniel Garcia Did a great job and got the part that was neat it for the unit. thanks again Cabrillo great job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 57 | $1.2k–$2.5k |
| Heating system repair | 56 | $104–$881 |
| Drain cleaning | 41 | $57–$393 |
| Plumbing leak detection | 37 | $57–$506 |
| Plumbing pipe repair | 36 | $251–$1.4k |
| Heating system maintenance | 36 | $19–$195 |
| Toilet repair | 35 | $124–$554 |
| Water heater repair | 34 | $114–$680 |
