Experts Reviews · Company report
Cabrillo Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cabrillo Plumbing, Heating & Air

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 1,193 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cabrillo Plumbing, Heating & Air is better than 94% of gas contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 89% of gas contractors.A
89

Reviews for your job

Customers hired Cabrillo Plumbing, Heating & Air for 8 kinds of job.

Cabrillo Plumbing, Heating & Air for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$506
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 31
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Plumbing leak detection” · showing 20

Gilbert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

MATTHEW WAS VERY PERSONABLE AND RECOMMEND HIM HIGHLY! YOUR LUCKY TO HAVE HOM AS A WORKER!

Toilet repairWater heater installationVentilated ceiling installation+ Responsiveness+ Punctuality+ Quality
Jess5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Cabrillo is truly a professional outfit. From support at the office for scheduling to Robert and the other technicians who deliver such quality and careful work, i cant recommend them enough, having been a satisfied customer for over 15 years. Im glad and proud they are part of our community. Do call on Cabrillo for quality and confident work!

Paid $200–300Reasonable priceToilet repairWater heater installationHVAC system repair+ Responsiveness+ Value
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hi Randy was quick, professional and thorough in detecting the source of our basement leak. He was able to pinpoint the issue. Great job!

Paid $1–100Great pricePlumbing leak detection
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team at Cabrillo Plumbing, Heating and Air has been amazing. Friendly, helpful and informative. Will definitely recommend to friends and family.

Paid $200–300Reasonable priceHVAC system maintenanceHeating system repairPlumbing leak detection
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Plumber arrived on time and got the job done. I am happy that my leak got fixed. I would use this service again in the future.

Reasonable pricePlumbing leak detection
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called Cabrillo because I needed some urgent repairs to a shower and a garden faucet. Cabrillo sent a plumber named Randy who is very knowledgeable and competent. He quickly repaired both problems! I HIGHLY recommend Cabrillo and Randy! Thanks for such great service!

Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Gillian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cabrillo plumbing is my go to for all of my plumbing needs. You receive a bio on the employee that you will be working with -so there are no surprises when they arrive to your home. Brian recently came out to my home and was so professional, knowledgeable and just an overall nice person. He arrived promptly at 8am…

Plumbing leak detectionGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are responsive and dependable. They also listen and answer questions.

Plumbing leak detectionPlumbing pipe repair
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very efficient work and prudent recommendations....very good experience..

Plumbing leak detectionPlumbing leak repair+ Punctuality+ Quality+ Professionalism
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot recommend more highly— super expertise, professionalism, and responsiveness.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Frank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

David was friendly courteous and professional and completed the work efficiently. He went above and beyond my expectations.

Plumbing leak detectionPlumbing leak repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Raymond5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always reliable

Plumbing leak detection+ Punctuality+ Quality+ Professionalism
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert and Matt did an excellent job of replacing our water heater. They were quick to identify why we had no hot water; they were very knowledgeable and professional and were able to install a new 75 gal water heater same day. This was after a different plumber was a no show and 3 days of no hot water. I highly recommend them!

Plumbing leak detectionWater tank installation+ Responsiveness+ Punctuality+ Quality
Anthony6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These are tasks performed over the past decade.

Plumbing leak detectionHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian Bufford, our plumber, provided us excellent service. He arrived as scheduled and was very professional. He explained the problem and fixed the problem in a timely and efficient manner. He conducted a thorough inspection of our gas lines and made a recommendation for corrective action. He and his crew did an…

Plumbing leak detectionPlumbing leak repairWater heater repair
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert performed a house inspection of all plumbing and heatin in the house. Excellent service provided.

Plumbing leak detectionHeating system maintenanceFaucet repair+ Professionalism
Chiara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our landlord called Cabrillo to replace the drain and pipes in our leaking light-well. Brian and Erick were so kind, nice, and professional. We got a text with a photo and bio beforehand so we knew who was coming to the house. They showed up right on time. They had drapes and rugs and wore shoe covers so there was…

Plumbing leak detectionOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
GerardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

this was for my work location, and we've used Cabrillo for years, and for good reason. They were very flexible when we cancelled and needed to be added back in for an appointment. Friendly office folks and friendly repair folks. I hope we don't have any more issues, but we are a business, so we will see them again.

Plumbing leak detectionToilet installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Minh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I entered my garage and found sewage in half of my garage. I started to panic and stopped using my toilets and showers. I called my trusted plumbers at Cabrillo Plumbing. They scheduled an appointment immediately which calmed me down. Erick and Javier came out the next morning, troubleshooted the issue, and more…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Todd Bacchi was the Service Technician for my appointment today. I GIVE HIM AND ELEVEN (11) OUT OF TEN! I feel very fortunate that Todd made my service call today. He is an ALL-AROUND GREAT PERSON and a SUPERB AMBASSADOR ON BEHALF OF HIMSELF AND CABRILLO PLUMBING. He notified me ahead of time that he was on his…

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak detection reviews (17 more) →

Price

$748+112% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 66%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation57$1.2k–$2.5k
Heating system repair56$104–$881
Drain cleaning41$57–$393
Plumbing leak detection37$57–$506
Plumbing pipe repair36$251–$1.4k
Heating system maintenance36$19–$195
Toilet repair35$124–$554
Water heater repair34$114–$680

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