Experts Reviews · Company report
Cabrillo Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cabrillo Plumbing, Heating & Air

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 1,193 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cabrillo Plumbing, Heating & Air is better than 94% of gas contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 89% of gas contractors.A
89

Reviews for your job

Customers hired Cabrillo Plumbing, Heating & Air for 8 kinds of job.

Cabrillo Plumbing, Heating & Air for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$968
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Plumbing leak repair”

Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team at Cabrillo Plumbing, Heating and Air has been amazing. Friendly, helpful and informative. Will definitely recommend to friends and family.

Paid $200–300Reasonable priceHVAC system maintenanceHeating system repairPlumbing leak detection
Larry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called Cabrillo because I needed some urgent repairs to a shower and a garden faucet. Cabrillo sent a plumber named Randy who is very knowledgeable and competent. He quickly repaired both problems! I HIGHLY recommend Cabrillo and Randy! Thanks for such great service!

Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very efficient work and prudent recommendations....very good experience..

Plumbing leak detectionPlumbing leak repair+ Punctuality+ Quality+ Professionalism
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cannot recommend more highly— super expertise, professionalism, and responsiveness.

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service!

Heating system maintenanceHVAC system maintenancePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Frank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

David was friendly courteous and professional and completed the work efficiently. He went above and beyond my expectations.

Plumbing leak detectionPlumbing leak repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Prev.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve Bailey was extremely nice and helpful even though the issue was beyond the scope Cabrillo provides!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
lisa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Matt was fantastic. On time, considerate and very thoughtful in how he explained what was going on with my HVAC and water heater. Really appreciate his approach. And Cabrillo was great!

Heating system maintenanceHVAC duct & vent installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Sheila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian Bufford, our plumber, provided us excellent service. He arrived as scheduled and was very professional. He explained the problem and fixed the problem in a timely and efficient manner. He conducted a thorough inspection of our gas lines and made a recommendation for corrective action. He and his crew did an…

Plumbing leak detectionPlumbing leak repairWater heater repair
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave has been providing us 5 star diagnoses and repairs for many years.

Plumbing leak repairGarbage disposal repair+ Responsiveness+ Quality+ Professionalism
Janice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian was on time, easy to talk to, did the work quickly and professionally and left with everything clean and back in place. He even gave me some advice about other appliances.

Plumbing leak repairWater tank installation+ Responsiveness+ Punctuality+ Professionalism
Flavia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After our shower leak was repaired we ran into a unique problem trying to replace the handle. It took several trial & error steps to fix the handle, but it got done, thanks to Steven’s tenacity to delve into & solve the problem! He was his usual patient, calm, courteous, self. Cabrillo guarantees their work & I…

Plumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thank you to Cabrillo Plumbing, Brian and Steve continue to be amazing! Their attention to detail and customer service goes above and beyond! This is the 4th time Cabrillo has come in the last few years, working on jobs big and small. I appreciate how quickly the Cabrillo team came out - to fix the garbage disposal. Many many thanks!

Faucet installationPlumbing leak repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Bryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Frank and the whole Cabrillo team are great. I never had to check in with them, they kept me up on everything. Very professional, informative and customer focused. Definitely will recommend and in my contacts.

Toilet installationPlumbing leak repair
Pearl80Local Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I have used Cabrillo Plumbing for several years. I have had a new hot water heater, to unstopping a kitchen sink and the pipes that lead from the basement. From my first call to schedule an appointment, I always request Brian who I just enjoy talking to and he knows his plumbing. I appreciate that Cabrillo knows…

Plumbing leak repair
Minh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I entered my garage and found sewage in half of my garage. I started to panic and stopped using my toilets and showers. I called my trusted plumbers at Cabrillo Plumbing. They scheduled an appointment immediately which calmed me down. Erick and Javier came out the next morning, troubleshooted the issue, and more…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr. Todd Bacchi was the Service Technician for my appointment today. I GIVE HIM AND ELEVEN (11) OUT OF TEN! I feel very fortunate that Todd made my service call today. He is an ALL-AROUND GREAT PERSON and a SUPERB AMBASSADOR ON BEHALF OF HIMSELF AND CABRILLO PLUMBING. He notified me ahead of time that he was on his…

Plumbing leak detectionPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Drain cleaningPlumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Christopher3 years ago★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Mimi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Julian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Fe3 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationHeating system installationWater heater installation+ Responsiveness+ Punctuality+ Quality
terry4 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Trikur5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Punctuality+ Professionalism

Price

$748+112% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 66%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation57$1.2k–$2.5k
Heating system repair56$104–$881
Drain cleaning41$57–$393
Plumbing leak detection37$57–$506
Plumbing pipe repair36$251–$1.4k
Heating system maintenance36$19–$195
Toilet repair35$124–$554
Water heater repair34$114–$680

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