Experts Reviews · Company report
Cabrillo Plumbing, Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%89+6.3Craft & service penalty94−0.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cabrillo Plumbing, Heating & Air

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 1,193 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 92% of gas contractors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cabrillo Plumbing, Heating & Air is better than 94% of gas contractors.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cabrillo Plumbing, Heating & Air is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cabrillo Plumbing, Heating & Air is better than 89% of gas contractors.A
89

Reviews for your job

Customers hired Cabrillo Plumbing, Heating & Air for 8 kinds of job.

Cabrillo Plumbing, Heating & Air for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 35
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 57 Google reviews tagged “Water heater installation” · showing 20

Gilbert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

MATTHEW WAS VERY PERSONABLE AND RECOMMEND HIM HIGHLY! YOUR LUCKY TO HAVE HOM AS A WORKER!

Toilet repairWater heater installationVentilated ceiling installation+ Responsiveness+ Punctuality+ Quality
david2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Cabrillo recently completed a complete replacement of the HVAC system in our house including a new rooftop heat pump and a new air-handler and ductwork inside the house. It was a big job and we are extremely happy to have selected Cabrillo for this project. From the initial meeting with Frank, to the detailed…

Paid $1,000+Reasonable priceWater heater installation
Alison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Randy and Sal were professional and experienced. They replaced my hot water tank and upgraded the safety features. Would highly recommend them.

Water heater installation
ChrisLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The Cabrillo team made it incredibly easy to get the hot water heater in our building replaced. We consulted with multiple providers but Cabrillo was the only one that actually took the time to test the gas line and confirm that we wouldn't have any problems with the proposed equipment. As we were looking have the…

Paid $1,000+Reasonable priceWater heater installation
Cherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was about to take a shower, but discovered my water heater was leaking, and there was no hot water. The plumber I normally use would not have been able to do the water heater replacement for over a week. They referred me to Cabrillo Plumber, who sent out a plumber, David Preciado, the same morning. He, with…

Paid $1,000+Not sureWater heater installation
GalanLocal Guide · 541 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Fast response to our water heater issue Resolve & fix the same morning we called them. Reason why we always call them.

Paid $100–200Reasonable priceWater heater installationHeating system repair
Jess5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Cabrillo is truly a professional outfit. From support at the office for scheduling to Robert and the other technicians who deliver such quality and careful work, i cant recommend them enough, having been a satisfied customer for over 15 years. Im glad and proud they are part of our community. Do call on Cabrillo for quality and confident work!

Paid $200–300Reasonable priceToilet repairWater heater installationHVAC system repair+ Responsiveness+ Value
PingLocal Guide · 96 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Matt did maintenance work on our gas furnace. He recommended that we replaced the water heater. Randy installed water heater. Both of them are quite professional and on-time.

Paid $1,000+Reasonable priceWater heater installationHeating system maintenance
Jenny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had the best experience with Cabrillo! They saved us when another provider installed a water heater that led to a gas leak. They came immediately, were so professional, had the best customer service, and, most importantly, were trustworthy and did a great job with the installation. Robert performed the job. Could not recommend more highly.

Paid $1,000+Reasonable priceWater heater installation
Donald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The crew was excellent. They provided services in a quick and efficient manner. We are grateful to Erick, Javier, and Fernando for their work.

Paid $1,000+Reasonable priceWater heater installationVentilated ceiling installationHVAC duct & vent installation
AveryLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Daniel and Rudy were excellent. Fast, professional, reliable--everything you could ask for.

Reasonable priceWater heater installation
EVS2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

All workers were highly professional, helpful, cheerful, clean, careful, and efficient. Dave, the head installer, was great on all accounts as he was when doing the earlier installation 12 years ago!

Paid $1,000+Reasonable priceWater heater installation
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Randy and his crew were amazing. Their work is impeccable. We really appreciate the speed and professionalism. We were back in business in no time. Everything was cleaned and put back in order with no stress for us. We use Cabrillo Plumbing for all our needs. Thanks Randy!

Paid $1,000+Reasonable priceWater heater installation
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician was quick, polite, and professional.Randy Morales was the best technician.

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We cannot speak highly enough about our experience with David and Cabrillo Plumbing. We were able to have our water heater replaced in just a few hours. David was clear in explaining everything, polite, and professional.

Water heater installation
Daniel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Reliably excellent work

A/C system maintenanceHVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Charlotte3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A professional team - courteous, thorough, clean. Our workers- Rob, Matt, Eric, Javier and Daniel were just great. Thanks, guys!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an installation of a high efficiency gas water heater by Bryan and Fernando. I couldn’t have ask for more efficient technicians. First of all, they were on time, went over everything with me and asked if I had any questions. Bryan and Fernando were great, they finished in a few hours, went over everything…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Christina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The whole team at Cabrillo is amazing! Very responsive, reliable, and great customer service. Dave was great clearing our our plumbing problem. He was professional and knowledgeable. Also, we had a water heater replaced and the team at Cabrillo did a great job.

Water heater installationSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cabrillo helped me upgrade my hot water system to a heat pump system. The technician was very knowledgeable of water heater tanks that would work in my situation. Work was done within the allotted budget, quickly and follow up was good. Thank you Cabrillo

Water heater installation

Show more water heater installation reviews (37 more) →

Price

$748+112% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 66%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation57$1.2k–$2.5k
Heating system repair56$104–$881
Drain cleaning41$57–$393
Plumbing leak detection37$57–$506
Plumbing pipe repair36$251–$1.4k
Heating system maintenance36$19–$195
Toilet repair35$124–$554
Water heater repair34$114–$680

Compare with