When we replaced our front stairs, it was important for us to keep the same iron design. We supplied a picture and Cacciola duplicated it perfectly. Their proposal beat all the others and their installation team got a lot of complements from the Mrs.(no easy task lol). All in all a great job.

Cacciola Iron Works
Cacciola Iron Works at a glance
Google reviewers rate Cacciola Iron Works 4.9 out of 5 based on 100 reviews, highlighting punctuality, professional craftsmanship, and reasonable pricing for custom iron and aluminum railings. Customers frequently note the company's responsiveness in scheduling estimates and installations, as well as the quality of materials used for stairs and fences. However, a few low-star reviews criticize the lack of follow-up communication after initial measurements and delayed responses to repair requests for existing installations.
- Google rating: 4.9 out of 5 from 100 reviews (96% five-star).
- Reviews on this page: 100 Google reviews (70 with written comments, 5 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: August 14, 2026.
- Service: Railing Contractor serving Hackensack, New Jersey.
Data from Google, last updated November 3, 2026.
Star ratings
100 Google reviews we collected
- 5 stars9696%
- 4 stars22%
- 3 stars00%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 70 written reviews
- Praise12899%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Quality & results3225%
- Staff & attitude2620%
- Price & value2519%
- Would recommend2116%
- Speed & response2016%
- Communication32%
- Honesty & trust22%
What customers talk about
We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The crew did an excellent job in the fabrication and installation of aluminum railings for my front porch.”
“Anthony and his crew are not just great and friendly , they are beyond professionals.”
“Great customer service, great product and great price.”
“I highly recommend Anthony and his crew for your next project.”
“High quality work, very reasonable prices, friendly, and very responsive.”
“Explained everything, showed samples, and was reasonably priced.”
“No one would do this until you give them money upfront.”
People customers mention
- Anthony 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 100 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great customer service, great product and great price. i will definitely use them again.
- Price assessment: Reasonable price
- Services: Custom fabrication
Finally we got our railings.Bryan and Mario did an excellent work, fast clean and very nice guys. Thanks
I couldn’t have asked for a better job. Anthony and his crew are not just great and friendly , they are beyond professionals. The crew did an excellent job in the fabrication and installation of aluminum railings for my front porch. You will not be disappointed if you hire them. I highly recommend Anthony and his crew for your next project. They deserve more than 5 stars….
Excellent work and craftsmanship
Had them install railings on a tricky set of stairs down to the lake in our yard a few years ago. Just had them back to put railings on the new front steps of our house. High quality work, very reasonable prices, friendly, and very responsive. A++
Had railings installed for 3 separate times for special needs. Work was efficient, well done, clean and workers were professional, accommodating and courteous. Railings are sturdy and of good quality and attractive.
- Positive: Quality, Professionalism
- Services: General repairs & maintenance, Service not listed
They were very very competitive with others by far! Amazing service and great communication! Will definitely use again. I used them for front porch rails in my home(new construction)
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Aluminum fence installation
Originally I have railings installed around the house when it was built 8 years ago, now I need to add a small section on a staircase, so I called Cacciola Iron Works the second in 8 years, within a day, I got a quote and someone came to measure it. Within a week it was done. I am very happy with the workmanship and work ethic. At the time when I have my house built, I even visited their manufacturing site, I was given a thorough explanation on selections and price options for my railings. Great family!
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Aluminum fence installation, Custom fabrication
Cacciola Ironworks designed and installed custom outdoor stair railings for my Greenwood Lake home. From the outset they were highly professional and responsive in scheduling an estimate visit, design consultation and installation of the railings which were of high quality and fairly priced. I highly recommend them. E. Cozzi
- Services: Custom fabrication
Business details
- Address: 65 N 9th St, Paterson, NJ 07522
- Phone: (888) 913-6718
- Website: cacciolairon.com
- Service area: Hackensack, NJ