Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts
Reviewers consistently praise the service for punctuality, professional drivers, and clean, comfortable vehicles. Customers highlight easy booking processes and responsive communication, noting that the drivers are courteous and attentive to passenger needs. While most experiences are positive, one low-star review describes a billing error where a payment was processed without a confirmation, leading to confusion before the driver eventually arrived for the scheduled pickup.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
300 Google reviews we collected
Phrases our text analysis found in 245 written reviews
How often each topic comes up in the written reviews
We read 245 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Mark was very professional, engaging, and an good driver.”
“We were picked up on time and had a relaxing ride back to our house.”
“The second driver was late and he did not know how to pack the car.”
“Had such an amazing experience using their *brand new* limo sprinter van.”
“Highly recommend him and the limo company, was easy to book and communicate with.”
“On time, professional, easy to work with (especially because our flight kept getting delyed), SUV was very nice, smelled great - great experience!”
“Have used them now a few times for our group to get to SFO airport reliable and punctual.”
“Response for my request was very quick and price was reasonable.”
praise complaint · found by our text analysis, Google review wording unchanged.
We were picked up on time and had a relaxing ride back to our house. So happy we didn’t need to drive.
Excellent and timely service. Mark was very professional, engaging, and an good driver. I would highly recommend California Limo.
Juan was early. He was friendly and an excellent driver. I will use this company in the future
Mike are driver was awesome, went above and beyond, especially made it easy to find him at the end of a concert! Highly recommend him and the limo company, was easy to book and communicate with.
Mark was great, on time and very accommodating, courteous and friendly. As always California Limo is our go to service. Thank you for all that you guys do.
The drivers were very helpful and courtesies. The 2cnd limo was more comfortable.
5.0 ★★★★★ 300 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We were picked up on time and had a relaxing ride back to our house. So happy we didn’t need to drive.
Thank you, Bonnie, for your 5-star rating and for choosing California Airport Shuttle! Airport/Point-to-Point Starting Rate: $150
Excellent and timely service. Mark was very professional, engaging, and an good driver. I would highly recommend California Limo.
Prompt and professional .
Juan was early. He was friendly and an excellent driver. I will use this company in the future
Mike are driver was awesome, went above and beyond, especially made it easy to find him at the end of a concert! Highly recommend him and the limo company, was easy to book and communicate with.
Transportation was on time and driver was courteous
Very smooth! Really enjoyed our driver, Jose.
Mark was great, on time and very accommodating, courteous and friendly. As always California Limo is our go to service. Thank you for all that you guys do.
Very Prompt Very personable Clean car
Thank you, Allen! Glad you enjoyed the prompt and clean ride. Airport/Point-to-Point Starting Rate: $150
The drivers were very helpful and courtesies. The 2cnd limo was more comfortable.
Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts
