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California Computer Rescue

Computer repair service · Lompoc, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%93+28.6Craft & service penalty97−0.3Experts Score= 95Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 41 electronics repair shopsPosition by Experts Score among all companies we track in this category. · better than 98%
5.0 ★★★★★ 41 Google reviews · 1 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
Oct 2025latest review

California Computer Rescue at a glance

Google reviewers rate California Computer Rescue five out of five stars based on forty-one reviews. Customers frequently cite fair pricing, punctuality, and clear communication regarding repairs and system upgrades. Technicians often provide detailed explanations and follow-up support for home visits and new hardware installations. The owner responds to eighty-eight percent of reviews, and no common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 41 reviews (100% five-star).
  • Reviews on this page: 41 Google reviews (41 with written comments).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: October 11, 2025.
  • Service: Electronics Repair Shop serving Lompoc, California.

Data from Google, last updated October 28, 2026.

Score profile vs other electronics repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: reliability.

Satisfaction96Reliability93Craft & service97Value–Momentum–Replies to reviews–Satisfaction: 96 (median 79)Reliability: 93 (median 72)Craft & service: 97 (median 97)
California Computer RescueElectronics Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Computer Rescue: 96/100 on this factor. Category median: 79.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Computer Rescue: 93/100 on this factor. Category median: 72.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.California Computer Rescue: 97/100 on this factor. Category median: 97.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
–

Bar = this company · dark tick = category median.

Star ratings

41 Google reviews we collected

  • 5 stars41100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 41 written reviews

  • Praise8398%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2428%
  • Speed & response1821%
  • Quality & results1416%
  • Price & value1012%
  • Would recommend1012%
  • Communication67%
  • Honesty & trust34%

What customers talk about

We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Rob, was totally congenial, professional & focused on my description of the computer problem at hand!”
  • “On time, highly professional and congenial, repairs were completed quickly and accurately.”
    “I needed to replace my old slow computer and was searching for technical help and support.”
  • “CCR did a wonderful job of rescuing and installing my data from my old computer to my new one.”
  • “Services are reasonably priced, very professional staff.”
  • “I recommend California Computer Rescue without reservation.”
  • “Rob set up my new unit and took me through the logistics of its operation, he explained in detail and then recapped, and explained the new features.”
  • “I sensed in his training a note of confidentially, honesty and an upfront trust.”

People customers mention

  • Rob 14 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

DanielMorgan17773 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Job by the CCR Tech who worked on my PC. Their fix actually saved me money! Thanks!

Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rob, was totally congenial, professional & focused on my description of the computer problem at hand! He went through his process smoothly, eliminated the problems & instructed me in dealing with future issues & seeking his support! I am 100% impressed & relieved . Bill Babcock

bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rob set up my new unit and took me through the logistics of its operation, he explained in detail and then recapped, and explained the new features. C C R is my 911 for computer repair and service! Thanks for the comprehensive effort and Professionalism .

Ned1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

CCR did a wonderful job of rescuing and installing my data from my old computer to my new one. Rob was very informative and helpful. Has promised to follow up with me as I learn to use the new system.

Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I Called Bob Vesely when my 6 year old PC began to act erratically. His testing revealed my computer would have to be replaced. Bob installed a new PC whose performance makes my previous one look like an antique and he explained it's operation in language I could easily understand. His professionalism and…

Jack6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed to replace my old slow computer and was searching for technical help and support. Fortunately, I went to CCR first and found exactly what I needed. In addition, to building a custom computer, CCR came to my house and set the system, ensuring all software, files, and peripherals were installed correctly.…

Photos

Customer reviews

5.0 ★★★★★ 41 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
DanielMorgan17773 reviewsTotal number of Google reviews DanielMorgan1777 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Job by the CCR Tech who worked on my PC. Their fix actually saved me money! Thanks!

Response from the owner · a year ago

Thank you. We do love to save our customers money. Tech is just not our job its our passion.

Bill Babcock1 reviewTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rob, was totally congenial, professional & focused on my description of the computer problem at hand! He went through his process smoothly, eliminated the problems & instructed me in dealing with future issues & seeking his support! I am 100% impressed & relieved . Bill Babcock

Response from the owner · a year ago

Thank you Bill. Technology is our job. Helping people is our passion. Thank you for letting us help you.

bob dambra1 reviewTotal number of Google reviews bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rob set up my new unit and took me through the logistics of its operation, he explained in detail and then recapped, and explained the new features. C C R is my 911 for computer repair and service! Thanks for the comprehensive effort and Professionalism .

Response from the owner · a year ago

Thanks Bob we love our customers.

Ned Shores1 reviewTotal number of Google reviews Ned has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

CCR did a wonderful job of rescuing and installing my data from my old computer to my new one. Rob was very informative and helpful. Has promised to follow up with me as I learn to use the new system.

Response from the owner · a year ago

Thank you sir we appreciate your confidence.

Andrew Staiano3 reviewsTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I Called Bob Vesely when my 6 year old PC began to act erratically. His testing revealed my computer would have to be replaced. Bob installed a new PC whose performance makes my previous one look like an antique and he explained it's operation in language I could easily understand. His professionalism and technical knowledge has been exemplary. I recommend California Computer Rescue without reservation.

Response from the owner · a year ago

Thank you Andy we appreciate you as a customer. Thank you for trusting us with your technology.

Jack Croom6 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I needed to replace my old slow computer and was searching for technical help and support. Fortunately, I went to CCR first and found exactly what I needed. In addition, to building a custom computer, CCR came to my house and set the system, ensuring all software, files, and peripherals were installed correctly. Spent time explaining the new system/software and made sure I understood how to use it. Expecting to spend a major sum, I was overjoyed with the cost including the at-home installation.

Response from the owner · a year ago

Thank you Jack we appreciate your confidence. At California Computer Rescue technology is our job but customer service is our passion.

Linda Werner2 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was a great experienc

linda mintz1 reviewTotal number of Google reviews linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technician did a great job. Left my computer in excellent working order and even helped me connect my new phone to Wi Fi. Services are reasonably priced, very professional staff.

Response from the owner · 2 years ago

Thank you Linda we appreciate your review. Our jobs may be to fix computers but are passion is helping customers.

Michael Riley7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the third visit from CA. Computer Review, they exceeded all expectations. On time, highly professional and congenial, repairs were completed quickly and accurately. Richard explained what he was doing, and why he was doing it. He also made recommendations on what equipment to install to improve performance. We will continue to utilize his services. Overall-OUTSTANDING

Response from the owner · a year ago

Thank you Michael. We love to help our customers.

Marc Bellucci14 reviewsTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've had 2 visits with Ca. Computer Rescuse since I moved to Lompoc and both were superb. They came over and fixed issues I had no idea how to handle. Their fees are more than reasonable and they get the job done.

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Business details