Nursing school · Riverside, CA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%83+52.7Reliability 28%71+20Replies to reviews 8%100+8.2Momentum penalty41−5.9Experts Score= 75Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 45 tutoring centersiPosition by Experts Score among all companies we track in this category. · better than 5%
4.9★★★★★115 Google reviews
95%five-star reviews
4.42★last 12 monthsiAverage stars on reviews from the last 12 months only.
8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
California Healthcare Skills Center - CNA,HHA,CPR at a glance
Google reviewers rate this Riverside nursing school 4.9 out of 5 based on 115 reviews, with the owner responding to 96 percent of them. Customers frequently praise the affordable pricing, thorough curriculum, and supportive staff who help students prepare for CNA, HHA, and CPR certifications. Recurring themes highlight the accommodating nature of the instructors and the practical clinical experience provided. However, some low-star reviews criticize poor phone communication and claim that certain materials are outdated or that teaching staff lack required qualifications.
Google rating: 4.9 out of 5 from 115 reviews (95% five-star).
Reviews on this page: 115 Google reviews (96 with written comments, 7 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 27, 2026.
Service: Tutoring Center serving Riverside, California.
Data from Google, last updated November 4, 2026.
Score profile vs other tutoring centers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
This companyTutoring Centers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.California Healthcare Skills Center - CNA,HHA,CPR: 83/100 on this factor. Category median: 95.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.California Healthcare Skills Center - CNA,HHA,CPR: 71/100 on this factor. Category median: 96.B
71
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 92.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.California Healthcare Skills Center - CNA,HHA,CPR: 41/100 on this factor. Category median: 100.C
41
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.California Healthcare Skills Center - CNA,HHA,CPR: 100/100 on this factor. Category median: 69.A
100
Bar = this company · dark tick = category median.
Star ratings
115 Google reviews we collected
4.9of 5
5 stars10995%
4 stars43%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 96 written reviews
99%praise
Praise11499%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4640%
Would recommend2421%
Quality & results2320%
Speed & response76%
Communication76%
Price & value43%
Honesty & trust43%
What customers talk about
We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff here proved to be professional and knowledgeable, understanding, patient, and I love that they accommodate your schedule.”
“I just completed my home health aid today and I want to highly recommend this location.”
“It was so thorough, the staff is extremely supportive and makes it there mission for everyone to excel, and we got so much clinical experience at actu…”
“…y make it so simple & streamline the process so that it's as easy and quick as possible.…”
“For me communication is important and their communication was a 10/10!”
“They're so incredibly helpful, it was worth every penny to do my CEUs here, they make it so simple & streamline the process so that it's as easy and q…”
“Honestly, they go beyond the duties of they positions.”
People customers mention
Edith41 reviews
Martha10 reviews
Amadi8 reviews
Sandra5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMichael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★
The girl Joy answering the phones is not a Joy to speak with... I called to book a CPR class and she couldnt tell me the difference between a walk in or scheduled appointment; and what I was currently doing. I was booking 5 days in advance notice and she wanted to charge me as a walk in and all she kept saying was…
RRichardLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I just completed my home health aid today and I want to highly recommend this location. The price was very affordable. The staff here proved to be professional and knowledgeable, understanding, patient, and I love that they accommodate your schedule. Thank you team so much for doing an amazing job. Excellent customer service and satisfaction!
SSherrell1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This school is second to none. I want to say that Dr Edith is one intelligent lady with over 30 + years of experience in the medical field. We are blessed to have learned from one of the best!!
Her staff, Ms Martha and Mrs. Ariana are so amazing. The are all so kind, compassionate and supportive. Honestly, they go…
BBri1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
If you’re looking for a CNA program you won’t find one better than this! I was recommended by a friend who did this program and I just finished myself! It was so thorough, the staff is extremely supportive and makes it there mission for everyone to excel, and we got so much clinical experience at actual nursing…
SShannon4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This is such a great school to do your cna and your cpr Dr Edith, Martha, and Ariana are super great and reassuring they make sure you understand everything and you are well prepared for your exam and the real world!
AAijalon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
When I looked up this place it was the reviews that drew me here. When I came I felt the sense of home and peace . Dr.Edith and Martha have truly touched my heart . They have inspired me to know that the sky is the limit and I can do all things I put my mind to.It left me feeling motivated and encouraged. They teach…
The girl Joy answering the phones is not a Joy to speak with... I called to book a CPR class and she couldnt tell me the difference between a walk in or scheduled appointment; and what I was currently doing. I was booking 5 days in advance notice and she wanted to charge me as a walk in and all she kept saying was "like, like".... lol, no communication skills whatsoever!
Response from the owner · a week ago
So sorry you were not able to
talk to our regular specialists team and I hope the next time you need us you would be able to talk to our regular program specialist.
R
Richard GodoyLocal Guide · 45 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
I just completed my home health aid today and I want to highly recommend this location. The price was very affordable. The staff here proved to be professional and knowledgeable, understanding, patient, and I love that they accommodate your schedule. Thank you team so much for doing an amazing job. Excellent customer service and satisfaction!
Response from the owner · 3 months ago
Thank you Richard for be your student 👍
S
Sherrell Kelker1 reviewiTotal number of Google reviews Sherrell has written across all businesses on Google Maps, not just this one.
This school is second to none. I want to say that Dr Edith is one intelligent lady with over 30 + years of experience in the medical field. We are blessed to have learned from one of the best!!
Her staff, Ms Martha and Mrs. Ariana are so amazing. The are all so kind, compassionate and supportive. Honestly, they go beyond the duties of they positions.
If you fail, it is because you did not apply yourself.
Their heart sentiments are "No man left behind".
They are a professional business that I would recommend to anyone. Love this Team.
Thank you Dr Edith, Ms. Martha and Mrs. Ariana from the bottom of my heart!
My entire Cohorts passed and we all graduated with flying colors.
Ms Lisa
Response from the owner · 3 months ago
Thanks Lisa for being our student
B
Bri Black1 reviewiTotal number of Google reviews Bri has written across all businesses on Google Maps, not just this one.
If you’re looking for a CNA program you won’t find one better than this! I was recommended by a friend who did this program and I just finished myself! It was so thorough, the staff is extremely supportive and makes it there mission for everyone to excel, and we got so much clinical experience at actual nursing facilities that really prepared us well for the skills we need as CNAs. I would 100% recommend this program!!
S
Shannon Cooper4 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
This is such a great school to do your cna and your cpr Dr Edith, Martha, and Ariana are super great and reassuring they make sure you understand everything and you are well prepared for your exam and the real world!
Response from the owner · 3 months ago
Thanks Shannon and we appreciate you
G
ghost_x5 reviewsiTotal number of Google reviews ghost_x has written across all businesses on Google Maps, not just this one.
This school is not worth your money. They charge a bunch of money for a reused binder, outdated videos, and only 3 days of clinicals! Some lectures are taught by an individual who is only a CNA which is a violation against the requirements for a CNA school by the CDPH. Most of the time the “teacher” was worn thin, having to answer phone calls, deal with other student appointments, and we were left wasting a lot of time, waiting for her to be free again. This program is counting watching videos and practicing on the mannequin UNSUPERVISED, as your CLINICAL HOURS. We only had about 15 hours of actual hands on clinicals at a facility. They also force you to buy their school shirt for $30, claiming it’s mandatory. During my experience we spent a lot of time just waiting and doing nothing, which means my time and money was being wasted, there are so many other programs that are shorter, more hands on, and way cheaper! Keep your options open, this schools quality is not worth the $$$.
Response from the owner · 4 months ago
Just to clarify that we have never had a student answering Ghost X and Not putting down your name means lack of honesty. We have 98% pass rate and 99.9% 5 stars review since the past 9 years that this school started. Our past students reviews here revealed much more about the high quality training that our students receive. Besides, we have been recognized in Riverside county as the best nursing school in 2026.
A
Aijalon Rogers1 reviewiTotal number of Google reviews Aijalon has written across all businesses on Google Maps, not just this one.
When I looked up this place it was the reviews that drew me here. When I came I felt the sense of home and peace . Dr.Edith and Martha have truly touched my heart . They have inspired me to know that the sky is the limit and I can do all things I put my mind to.It left me feeling motivated and encouraged. They teach the curriculum thoroughly and push you to succeed. They care about your success as if it’s their own.I would definitely recommend this place to everyone. Love Arianna (Using my son account )
Response from the owner · 6 months ago
Thanks Arianna for being our students and we appreciate your presence in our school
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DIANA4 reviewsiTotal number of Google reviews DIANA has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
I had a wonderful experience at California Healthcare Skills Center. I completed my CNA program here back in 2003, and it truly made a lasting impression on me. The teachers were incredibly caring, patient, and always willing to help every student succeed.
One person who stood out to me was Dr. Edith—she was amazing, very dedicated, and truly passionate about teaching. All the staff and instructors created a supportive and positive learning environment that made me feel comfortable and motivated.
The atmosphere at the school is kind, peaceful, and welcoming. They not only focus on education but also genuinely care about their students’ well-being.
Because of such a great experience, I am now seriously considering going back to continue my journey and complete my LVN program here. I highly recommend this school to anyone looking to start or advance their nursing career.
D
Destiny Baker3 reviewsiTotal number of Google reviews Destiny has written across all businesses on Google Maps, not just this one.
I am beyond grateful for this CNA program. From day one, the instructors and staff were so caring, patient, and genuinely supportive. They made sure everyone understood the material and never made you feel embarrassed for asking questions. I highly recommend going here
E
Elsa De La Rosa13 reviewsiTotal number of Google reviews Elsa has written across all businesses on Google Maps, not just this one.
I really enjoyed taking the CNA program at this location. I really felt I made a great decision attending this school. I enjoyed meeting my classmates and learning with them as well. The instructors were awesome teaching the material and I understood it well. I would recommend this school if your thinking about becoming a nurse. Thanks again!!
