California Rehabilitation and Sports Therapy - San Jose at City Sports Club, Brokaw Rd

I've had physical therapy at many places over the years and this was my worst experience. The facility was dirty, the physical therapist spent practically no time with me after the intake evaluation and everything was done with PT aides who, while well-intentioned, are not equipped to answer questions and make proper modifications for everything. The PT was also a little bit dismissive and gave me advice to ask for a certain type of scan and when I asked for clarification he said, "Just ask for X, they'll know what you need". Well, he was wrong and it was incredibly difficult to explain what the PT wanted me to have checked. Once my podiatrist was able to ascertain what he may have meant she said, "Well... X would have been a good ask decades ago, but that's an outdated practice". When I called the front desk they broke HIPAA and started telling me all about another patient because they thought I was that person. I had to stop them and say I'm a different person and then they verified my information. I stopped going there after that incident and now, nearly a year later, I received a call from them. I missed it by seconds and called back and the front desk person is incredibly unhelpful. I offered multiple different potential answers and they said no to everything and then said it was probably another front desk person that had called and I said, "can you ask them?" and then they said okay and abruptly left me on hold without telling me I'd be on hold. The initial part of the conversation took 5 minutes and now I've been on hold for an additional 10 minutes. They just unmuted themself, but I think they forgot about me and I can hear them talking to other patients. The facility is very small and crowded which is a hectic and stressful environment for exercise and healing. They also made me go out into the gym area for certain exercises. This would make more sense if I was using equipment, but I wasn't and it was just because there wasn't space inside. Overall it felt a little strange. If it's the only place you can go due to logistics or insurance reasons, it's better than nothing, but it wasn't an enjoyable or professional experience for me

Thank you, Cal Rehab, Dr. Kunal Patel and staff! My daughter started her rehab journey 6 months ago but I can happily say that with her determination and with the guidance and support of Dr. Patel & staff, she has achieved her goal of returning to the sport she loves. Dr. Patel compassionately answered my MANY questions along the way. He understood the mindset of my daughter, an athlete that was anxious to return. I truly appreciated that he was able to balance cautiousness with her athletic mindset. Thank you for your professionalism and compassion, Dr. Patel!

An amazing environment with amazing people I love the brokaw team especially Ky!

Knowledgeable and understanding PTs and aides. Friendly front desk. Convenient location. Parking is sometimes hard to find at the end of weekdays.

It helped me a lot to fix my knees

This is my new favorite PT location. The staff are great. I love that I was able to gain strength and get past the issue that brought me here. I highly recommend them.

Huge shoutout to the team at Cali sports and rehab for the quality of their care, guidance and support. Thank you Kelvin, Kathleen, Chris, Noah, Bryan and Joshua for taking care of me!

I've had neck pain on my left side for 9-10years and just couldn't figure out what was going on. Would stretch my chest and neck all the time. I came in originally to see Kunal about my shoulder/rotator cuff, wanting to get more stability for my olympic lifting. To my surprise my neck pain is gone with the help of the entire staff who has helped me. I've learned a lot in this past month and understand now how my neck pain was related to my weak rotator cuff. Couldn't believe it, one day I was doing my normal stretches and it finally felt normal!

I had a great recovery experience here. They were professional, patient, and genuinely cared about my recovery. They took the time to understand my back pain, explained each exercise clearly, and adjusted the treatment based on how I was feeling during each session. After working with them, my back pain has improved significantly, and I feel much more comfortable in my daily activities.

Amanda is the best pt ever! She helped me with a forearm muscle injury from climbing.