Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts
Google reviewers rate CaliPhonia Phone And Computer Repair 4.8 out of 5 stars based on 114 reviews, with the owner responding to 79 percent of feedback. Customers frequently praise the shop for quick turnaround times, reasonable pricing, and helpful communication regarding repairs for phones, laptops, and data recovery. Recurring themes include efficient service for screen replacements, battery changes, and software issues, often completed within hours. However, low-star reviews highlight concerns about unexpected additional charges for parts not explicitly requested and instances where repairs did not resolve the original device problems.
Data from Google, last updated November 10, 2026.
114 Google reviews we collected
Phrases our text analysis found in 102 written reviews
How often each topic comes up in the written reviews
We read 102 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It feels like a ma and pa shop, but he's also very professional and I can walk in with no appointment and have a new screen in under 20 minutes.”
“Staff quickly evaluated and said I needed a full keyboard replacement (consistent with what I had read).”
“I was in desperate need of data recovery services for an unresponsive (seemingly bricked) mobile device.”
“He had to order a specific charging port for the phone and did a great job.”
“it was a mess, not working at all, had to restart it several times a day.”
“My laptop hinge broke and they repaired it in 2 days for a good price.”
“I'm so grateful for Adam's help and would recommend his services again in a heartbeat!”
“I really appreciated how patient, honest, and low‑pressure he was.”
“Took the time to explain everything, no upselling, no pressure.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 114 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The Palo Alto service is extraordinary. Over the years, have had data recovered from both iphone and computer. These guys are knowledgable and resolve underlying issues to make devices workable. So grateful for their expertise and knowledge!
I had a defective key on my Lenovo laptop. Staff quickly evaluated and said I needed a full keyboard replacement (consistent with what I had read). They ordered the part (I paid in advance). When I came back from vacation a week later, the part was in, I dropped the laptop off at 2pm and picked it up at 6pm. Quite courteous and efficient. Would go back.
Awesome and professional service! He had to order a specific charging port for the phone and did a great job. Highly recommend for any phone and screen issues!
I love this place. It's just one kindly man who has fixed my screen not once not twice but three separate times in the past couple years. It feels like a ma and pa shop, but he's also very professional and I can walk in with no appointment and have a new screen in under 20 minutes. Highly recommend.
Took my phone in here and they did an excellent job. Took them 3 days quicker than ubreakifix quoted me. Thank you Adam.
Perfect service
Great service!
This place is horrible! Spent $200 just for my phone to turn on and off constantly, even when just left alone on the table with no one making contact with it! COMPLETE RIP-OFF! Only idiots would go here willingly!
Adam was very helpful and he fixed my wife’s computer as requested.
Nice guy even helped us to order stuff for the device.
Analyzing 9,389,9699.4M ReviewsFor 26,74426.7K Experts