Analyzing 5,593,2735.6M ReviewsFor 15,23215.2K Experts
Google reviewers rate Calming Spaces Mental Health five stars based on eighty-eight reviews, with the owner responding to seventy percent of comments. Patients frequently praise the providers for their thorough listening skills, detailed explanations of treatment plans, and compassionate communication regarding medication adjustments and insurance. Staff are noted for being welcoming and professional during consultations and prescription refills. The primary criticism involves a significant delay in a telehealth appointment, where one reviewer reported waiting forty-five minutes before being seen.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had my second visit with Hector Trillo today, and once again, he was kind, thorough, and easy to talk to.”
“I recommend him for anyone who has hit a plateau in life or just needs to talk.”
“I always feel listened to, and he always addresses my concerns.”
“Very thorough, listened to everything I had to say and gave a short term and then long term plan.”
“It's my first time with the doctor and he immediately changed my medication and was very kind.”
“The service received has been exceptional, NP Benko genuinely cares about his patients.”
“Roger Diaz was an immediate and affordable relief for me after suddenly experiencing panic attacks for over a month.”
praise complaint · found by our text analysis, Google review wording unchanged.
The GeneSight test was an eye opener for me & Dr. Diaz explained everything very carefully .. I like that he text me information & his patience is very good.. I hope he’s on the right track with me… thank you
I was a former patient of Dr. Roger Diaz at a previous clinic, and after seeing other psychiatrists, he was so good I decided to find him again. I always feel listened to, and he always addresses my concerns. I never feel pressured to take medication I don't want to. Best psychiatrist I've ever had.
I had my second visit with Hector Trillo today, and once again, he was kind, thorough, and easy to talk to. He is a great listener who takes the time to understand your concerns and answer all of your questions. I sincerely & highly recommend his services.
Dr Trillo is great! Very patient, listens to all concerns, and answers every question. He is very thorough at explaining.
Very thorough, listened to everything I had to say and gave a short term and then long term plan. Very good experience!
Every visit, I find myself grateful for your compassionate care and knowledge. Thank you so much for your dedication. It makes a huge difference in day to day life.
Thank you for your kind words
Kind, considerate, knowledgeable - the folks at Calming Spaces are brilliant, truly. Brilliance + compassion is what you’ll find here and Roger, Hector, and Darrell epitomize it - wonderful providers. Also the office manager, Viri (who is also a badass administrator 👏🏽 and a MA in nursing as well) and the front staff girlies 💅🏽 are just as amazing. They make you feel welcomed, heard, warm, and are professional. The culture of the place is full of intentional cultural choices to destigmatize mental health, care for neurodivergent folks, and wed rigorous medical knowledge with a holistic approach to the patient and their life contexts. They provide a balance of compassionate care while healthily boundaried and professional. They will carefully guide and listen to your concerns about medicine, advocate for you, point you to resources, and have your well-being and care in mind in everything they do, *but also keep you accountable and ask you to take responsibility for yourself and your health,* what more can you ask for?! I’m singing their praises because I’m *so inspired* by them and what they’re doing in the borderlands that I feel motivated to do things in the community around these issues too. Also to people of faith: you can bring your full self here. I used to (rigidly) think I had to go to providers in mental health who exclusively practiced with my faith tradition in mind, but I learned that an organization that prioritizes the “fruit of the spirit” through their actions rather than just loudly labeling themselves as such is the key to good, quality life-changing care. In sum, El Paso deserves this type of healthcare- full stop, point blank, period. It’s obvious to me that the folks at Calming Spaces are trailblazers in this respect. At Calming Spaces, I received care for: 1. AuADHD. 2. Spravato treatments + EMDR support (they make their space available for your EDMR therapist to run a session with you during your Spravato treatment). 3. Post-concussion Syndrome/Traumatic Brain Injury (TBI) symptom management. To those reading this review while seeking out mental health services for yourself or loved ones, you’re doing the right thing by getting help! I’m holding you in the Light (as the Quakers say) - you got this and don’t give up! ¡Síguele! 💪🏽
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Es mi primera vez con el Dr y de una le cambió los medicamentos y muy amable
Exceptional service. friendly staff and knowledgeable
Roger Diaz is vert supportive of how i am feeling with medication I am taking, he listens and is very kind!
Analyzing 5,593,2735.6M ReviewsFor 15,23215.2K Experts