Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Campus Garage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Campus Garage

Ames, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 998 Google reviews

📞 Call (515) 292-1486Request a call backWebsite ↗

Report card

Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Campus Garage is better than 93% of towing services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Campus Garage is better than 91% of towing services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Campus Garage is better than 96% of towing services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Campus Garage is better than 100% of towing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Campus Garage is better than 100% of towing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Campus Garage is better than 95% of towing services.A
95

Reviews for your job

Customers hired Campus Garage for 8 kinds of job.

Campus Garage for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Air & cabin filter replacement”

Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

There isn’t a more qualified or honest mechanic we are aware of in town and we have used 4 separate services over the years. They provide great service at reasonable prices.

Reasonable priceAir & cabin filter replacementTiresWheel alignment
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time using Campus Garage after they were recommended by a friend. They are excellent, both friendly and knowledgeable. Quality work using quality parts and most importantly, I feel like I can actually trust them to do the work needed at a reasonable price and not add extras to pad the bill. Very…

Great priceAir & cabin filter replacementVehicle InspectionBattery
Julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always a pleasure to work with Eric and his team his team- they keep my classic Beamer and my late model VW in tip top shape. Reliable and knowledgeable, way better than any dealer -

Reasonable priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always great service at Campus Garage with knowledgable auto technicians at a reasonable price.

Great priceAir & cabin filter replacement
MandyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very knowledgeable. Good quality services that are reasonably priced.

Reasonable priceBrake service & repairGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent service as always. Eric & his crew will fix it & give honest professional estimates before doing work.Thanks!

Great priceAir & cabin filter replacementBrake service & repair
MargaretLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

A 100% go to!!! Eric the owner is very patient, fair and kind. I also felt good vibes from all the employees. Didn't push me away and treated us with the upmost respect!!!! Will go back if needed! =) Also a very clean shop!!!!

Great priceTransmissionElectrical repairAir & cabin filter replacement
JamesLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very knowledgeable about my Porsches ( I have 2) labor rate is about 1/2 of dealers. Communication is excellent keeping customer informed. No waiting area (might be a good thing=). Most important answer to all questions is would I continue to do future business? YES!!!

Customer photo from James's reviewCustomer photo from James's review
TransmissionAir & cabin filter replacementGeneral repairs & maintenance
Janie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kept me very informed and honest with my cars issues.

Air & cabin filter replacementAuto engine diagnosticElectrical repair+ Punctuality+ Quality+ Professionalism
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto maintenanceOil change
Dr.5 months ago★★★★★

Rating only, no written review.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceBrakes
Hongwei8 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceBrake service & repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 56%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Oil change131—
General repairs & maintenance130—
Auto engine diagnostic58—
Tires45—
Engine repair40—
Auto maintenance38—
Brake service & repair33—
Steering & suspension repair31—

Compare with

Fix It Auto Repair logoFix It Auto RepairExperts Score 95Ames · 4.92★Automotive Lift Services logoAutomotive Lift ServicesExperts Score 87Ames · 4.93★Don & Sons Body Shop logoDon & Sons Body ShopExperts Score 74Ames · 4.85★