Immigration attorney · Camden, NJ · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%81+19.6Value 14%83+11.7Replies to reviews 7%100+7.1Momentum penalty86−1.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#71 of 97 immigration lawyersiPosition by Experts Score among all companies we track in this category. · better than 27%
4.9★★★★★108 Google reviews · 19 photos
96%five-star reviews
4.75★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Canales Law Offices highly, citing professional conduct, clear communication, and efficient handling of complex immigration cases such as asylum and hearing rescheduling. Clients frequently note that the legal team provides prompt assistance, answers questions thoroughly, and maintains a supportive demeanor throughout the process. No significant recurring criticisms appear in the provided excerpts, with feedback consistently highlighting the firm's dedication and responsiveness to client needs.
Google rating: 4.9 out of 5 from 108 reviews (96% five-star).
Reviews on this page: 108 Google reviews (77 with written comments, 4 with photos).
Owner responses: the business replied to 28% of reviews.
Most recent review: June 10, 2026.
Service: Immigration Lawyer serving Camden, New Jersey.
Data from Google, last updated October 28, 2026.
Score profile vs other immigration lawyers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
Canales Law Offices, LLCImmigration Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Canales Law Offices, LLC: 85/100 on this factor. Category median: 92.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Canales Law Offices, LLC: 81/100 on this factor. Category median: 91.A
81
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Canales Law Offices, LLC: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Canales Law Offices, LLC: 83/100 on this factor. Category median: 99.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Canales Law Offices, LLC: 86/100 on this factor. Category median: 100.A
86
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Canales Law Offices, LLC: 100/100 on this factor. Category median: 77.A
100
Bar = this company · dark tick = category median.
Star ratings
108 Google reviews we collected
4.9of 5
5 stars10496%
4 stars00%
3 stars00%
2 stars00%
1 star44%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
99%praise
Praise11099%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3733%
Would recommend3229%
Quality & results2119%
Honesty & trust109%
Speed & response55%
Communication55%
Price & value11%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very kind when I called and they treated me well, and they were also helpful when I asked my questions.”
“Excellent service and attention, I am very grateful to everyone and I recommend it 100%.”
“Excellent service and everyone was very friendly, I highly recommend them.”
“Dr Luis Canales answered all my questions with honesty and professionalism.”
“Excellent lawyer — very professional and efficient.”
“He worked incredibly fast, was always attentive to my case, and explained everything clearly.”
“He told me, "I have to refund your consultation fee; I can't help you.”
People customers mention
Luis4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AAlberto8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★
Muy bajo profesionalismo que manera tan baja de tratar a la gente me hacen sacar un día de trabajo para poder ir y acomodarme a la hora disponible que ellos tienen, y a la vez me cancelan la cita 30 minutos ante, que bajo profesionalismo un poco más de seriedad si piden cita para agendar que cumplan al menos con la…
Jjimy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Hola queria agredacerles por Los consejos y aprecio mucho sus palabras y personas como ustedes es lo k necesitamos muchos hispanos muchas gracias por todo Su apoyo mil gracias 🙏 bendiciones abogado
LLaura4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Very professional and helpful. Dr Luis Canales answered all my questions with honesty and professionalism.
CCesarina1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
excelente servicios y atenciones, estoy muy agradecida de todos lo recomiendo al 100,gracias, gracias 🙏
MMaria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Fueron muy amables cuando yo llamé y me atendieron bien y cuando yo ice las preguntas tanbien. Gracias Dios me lo bendiciones
CCarmen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Primeramente le doy gracias a Dios por poner un excelente abogado realiza un buen trabajo muy honesto y sincero.
Muy bajo profesionalismo que manera tan baja de tratar a la gente me hacen sacar un día de trabajo para poder ir y acomodarme a la hora disponible que ellos tienen, y a la vez me cancelan la cita 30 minutos ante, que bajo profesionalismo un poco más de seriedad si piden cita para agendar que cumplan al menos con la cita… 0 recomendado día de trabajo perdido y me cancelan cuando ya voy manejando
Response from the owner · 4 months ago
Hola Jose, lamentamos sinceramente el inconveniente y entendemos perfectamente su frustración por el tiempo perdido; su tiempo es muy valioso. Como oficina de abogados de inmigración, a veces nos enfrentamos a emergencias judiciales de última hora. Ese día, surgió un imprevisto urgente que requirió la presencia del abogado en la corte de Newark, que queda a dos horas de nuestra oficina, para representar a clientes que enfrentaban una situación crítica.
Intentamos ofrecerle alternativas para compensar el cambio, y lamentamos que no hayamos podido llegar a un acuerdo. Trabajamos día a día con el compromiso de apoyar a nuestra comunidad y tomamos sus comentarios para mejorar nuestra coordinación. Le deseamos el mayor de los éxitos en su caso.
D
denis Ponce garcia1 reviewiTotal number of Google reviews denis has written across all businesses on Google Maps, not just this one.
Hola queria agredacerles por Los consejos y aprecio mucho sus palabras y personas como ustedes es lo k necesitamos muchos hispanos muchas gracias por todo Su apoyo mil gracias 🙏 bendiciones abogado
B
Blanca Solano1 reviewiTotal number of Google reviews Blanca has written across all businesses on Google Maps, not just this one.
"Eternally grateful to Canales Law Offices
LLC! Their highly qualified team with exceptional human quality was my anchor during my complex asylum case under ICE detention.
His unmatched professionalism, clarity in references and constant accompaniment marked the difference between uncertainty and my freedom. They are not only experts in immigration laws, they are a vital part of our community, fighting with an invaluable character.
