iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%85+20.6Value 14%82+11.6Replies to reviews 7%35+2.5Craft & service penalty98−0.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 139 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 43%
4.8★★★★★76 Google reviews · 13 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Canine Design 4.8 out of 5 stars based on 76 reviews, with the owner replying to only 1% of comments. Customers frequently cite fair pricing, efficient service, and staff kindness when handling difficult or first-time dogs. However, a recurring criticism in low-star reviews involves perceived rudeness during phone interactions and long wait times for appointments.
Google rating: 4.8 out of 5 from 76 reviews (93% five-star).
Reviews on this page: 76 Google reviews (55 with written comments, 4 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: February 21, 2026.
Service: Mobile Dog Groomer serving Columbus, Ohio.
Data from Google, last updated November 1, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Canine DesignMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Canine Design: 83/100 on this factor. Category median: 87.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Canine Design: 85/100 on this factor. Category median: 84.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Canine Design: 98/100 on this factor. Category median: 94.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Canine Design: 82/100 on this factor. Category median: 94.A
82
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Canine Design: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Canine Design: 35/100 on this factor. Category median: 52.D
35
Bar = this company · dark tick = category median.
Star ratings
76 Google reviews we collected
4.8of 5
5 stars7193%
4 stars23%
3 stars00%
2 stars00%
1 star34%
Praise vs complaints
Phrases our text analysis found in 55 written reviews
97%praise
Praise6997%
Complaints23%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2434%
Quality & results1724%
Price & value1420%
Would recommend811%
Speed & response68%
Communication11%
Honesty & trust11%
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We arrived and was greeted by a very nice man and remembered that he spoke to me earlier.”
“…well as his first time getting groomed, the guy on the phone was very rude, then i couldn’t even get my question out before he said “ima stop you righ…”
“Great people who do a wonderful job with my pups, for a very reasonable price.”
“Top class dog groomers that are affordable and easy to work with.”
“They are very attentive to what you want and are great with your fur baby's I would highly recommend!”
“They are very polite and quick would take my dog there no problem”
“Cory and his wife are wonderful, honest, hard working people.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
AangelaLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I called on Saturday morning and the gentleman told me to go ahead and bring in my girl. I stated she is a puppy and has never had nails trimmed before. He stated no worries we will take good care of her. I asked if I needed an appointment and he stated nope. We arrived and was greeted by a very nice man and…
DDeAnnaLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Kory is the best! He loves my dog like it’s his own and that means the world to us. We see him once a month and our Nimbus always looks fabulous!
BBrian5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Cory and the Canine Design team are amazing. Top class dog groomers that are affordable and easy to work with.
JJamesLocal Guide · 491 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Love this place! Great people who do a wonderful job with my pups, for a very reasonable price.
RRR5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I been using Canine Design for over 10 years because my furbabies clearly feel safe and happy with their services. Which is very important to me.
JJeremyLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
These guys are just so freaking solid. They do a great job with the pups and owners. They clearly care about their work and the animals. Highly recommend them.
I called on Saturday morning and the gentleman told me to go ahead and bring in my girl. I stated she is a puppy and has never had nails trimmed before. He stated no worries we will take good care of her. I asked if I needed an appointment and he stated nope. We arrived and was greeted by a very nice man and remembered that he spoke to me earlier. My girl warmed right up to and allowed him to pick her up and put her on the table. He did what he needed to do to make her safe. The whole time he was talking to making her feel calm. He told me my part and the entire time he was so positive and relaxed with her. He was great my girl did great!! We will definitely return to get all of our grooming!!
D
DeAnna WhiteLocal Guide · 13 reviewsiTotal number of Google reviews DeAnna has written across all businesses on Google Maps, not just this one.
These guys are just so freaking solid. They do a great job with the pups and owners. They clearly care about their work and the animals. Highly recommend them.
J
james robertsLocal Guide · 63 reviewsiTotal number of Google reviews james has written across all businesses on Google Maps, not just this one.
These folks do a lovely job with our dogs. My dogs can be a bit of a hassle but they are always very pleasant about it. Prices are fair and our dogs always look great! Highly recommend
M
mary lehnerLocal Guide · 18 reviewsiTotal number of Google reviews mary has written across all businesses on Google Maps, not just this one.
