Google reviewers rate the clinic 4.9/5 based on 220 reviews, noting that the owner responds to 85% of comments. Patients frequently praise the professional staff, clean facilities, and personalized care for conditions like back pain, balance issues, and post-surgical recovery. They also highlight the availability of aquatic therapy and the provision of home exercise advice. However, several low-star reviews criticize the pool wellness program for inconsistent instructor staffing, uncomfortable temperatures, and a hostile atmosphere, while one complaint notes that pricing is not disclosed before the initial visit.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
The Cantrell Center is where you want to go if you really are serious about taking care of your body. The therapists are top-notch and will do All they can to ensure a better quality of life.
Thank you for taking the time to leave a review! We appreciate the feedback.
I am an elderly woman with balance issues. I was fortunate enough to be referred to Cantrell Center and I highly recommend it to anyone. Everyone there is so gracious and the facility was great. I was treated with respect and I was encouraged each time I came. I have to mention Anastasia Cantrell. She is so intelligent and shows so much compassion for the people, like me looking for help. I can honestly say it was a blessing to go to Cantrell Center. Sincerely, Debra Edmondson
Hello, Debbie! Thank you for the 5-star rating! We are so appreciative of your feedback and are happy to hear that you enjoyed your experience.
My therapy at the Cantrell Center has been great. I feel so much stronger than when I started.Thank you Tassie,Braxton, Sunshine and Cindy. I recommend
We are so happy to hear that you are feeling better, Christine! Thank you for your kind review and recommendation. We appreciate the feedback!
The physical therapists were professional and knowledgeable. The facility is clean and orderly. The entire staff was very polite. I was always given dedicated attention for my timeslot. I was also given advice on proper footwear and how I can continue to improve on my condition at home. I felt like they really cared about me getting better which I did!
Thank you for taking the time to leave a review! We appreciate the feedback.
Great experience! The therapists are attentive and care about improving your overall health. The aquatic therapy was very helpful and I highly recommend it. Thanks!
Hello, and thank you so much for taking the time to leave a review! We are so glad to hear that you had a great experience. We truly appreciate the recommendation.
The Cantrell Center was and still is an answer to prayer for me. Long story short - After a bad car accident I had to have my leg amputated above the knee. The results of having physical therapy, receiving professional instructions and help from Tassie Cantrell and her staff have been life changing for me to say the least. And it all has happened in the last few months. I have graduated from Physical Therapy for the time being, but I am continuing to take advantage of their Wellness Program to stay fit and improve even more. I Thank God for the great professionals at the Cantrell Center for helping me so much. Sincerely, Tim Bailey
Tim, thank you so much for your kind words and for sharing your journey with us. Your strength and determination have been truly inspiring. We are incredibly grateful for the trust you placed in Tassie and our team during your recovery. Congratulations on your progress and graduating from Physical Therapy! We are so glad to continue supporting you through our Wellness Program and look forward to cheering you on as you keep improving. Thank you again for being part of The Cantrell Center family.
I went to Cantrell for my back and worked with Carson and Braxton. They wee are both terrific with me and they were able to get me to a point where I could continue doing exercises at home.
Thank you for the 5-star review, Jason! We appreciate the feedback!
My experience at the Cantrell Center went really well, awesome staff, nice facilities, thanks to Lola, Cristina, and Braxton...
It's wonderful to hear that you had a great experience! Thank you so much for the kind review. We appreciate it!
Grateful for the amazing care I received at the Cantrell Center for Physical Therapy 🙌🏾 A special shoutout to Braxton (PTA) — I worked with him for most of my arm therapy, and he was absolutely fantastic! Professional, patient, and truly committed to helping me improve every step of the way. Also, thank you to Christina — even though I only had a couple of sessions with her, she was just as kind, knowledgeable, and encouraging. It makes a difference when you have a team that genuinely cares about your recovery. I appreciate you both more than you know!
Thank you so much for your kind review. It's wonderful to hear that you had such a great experience with our team! We are so proud to help patients move toward recovery. Your review means everything to us!
Cantrell Center continues to excel. Jamie and Erin were absolutely amazing. I’ve been here twice and highly recommend them.
We’re so happy to have Jamie & Lizzy on our team of expert clinicians! Thank you for this wonderful review.
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