Capital Junk Removal holds a 5/5 rating from 116 Google reviews, with the owner responding to 79% of them. Customers frequently cite the team's punctuality, efficient handling of heavy items, and clear communication as key strengths. Pricing is generally described as reasonable, with some noting that final bills were lower than initial quotes. The sole recurring criticism involves dissatisfaction with pricing, though this appears isolated within the overwhelmingly positive feedback.
Google rating: 5.0 out of 5 from 116 reviews (99% five-star).
Reviews on this page: 116 Google reviews (107 with written comments, 10 with photos).
Owner responses: the business replied to 79% of reviews.
Most recent review: October 26, 2026.
Service: Property Cleanup Service serving Fall River, Massachusetts.
Data from Google, last updated November 2, 2026.
Star ratings
116 Google reviews we collected
5.0of 5
5 stars11599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 107 written reviews
99%praise
Praise30899%
Complaints31%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response7925%
Staff & attitude6822%
Would recommend6521%
Price & value4214%
Quality & results4013%
Communication124%
Honesty & trust52%
What customers talk about
We read 107 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fast, friendly, handled items with care even though they were junk.”
“When the guys showed up to do the job, Tyler was especially polite and friendly.”
“Definitely recommend them for all your junk removal needs.”
“They did an excellent job, at a very reasonable price.”
“Highly recommend this company removed my large refrigerator today great job guy's”
“Responded quickly, communicated everything in advance and cleaned up when finished.”
“If you’re looking for a reliable junk removal company that provides fast, effective, and professional service with a positive attitude, I highly recom…”
People customers mention
Tyler7 reviews
Matt6 reviews
Cole5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Fast, friendly, handled items with care even though they were junk... HIGHLY RECOMMEND!!
Response from the owner · 5 days ago
Hi there! 😊 We're incredibly thankful for your warm recommendation. It's fantastic to know our team took great care of your items while providing swift and friendly service. We're always here for any future projects you might have!
C
Cliff13 reviewsiTotal number of Google reviews Cliff has written across all businesses on Google Maps, not just this one.
My wife and I used the guys to clean out a bunch of junk from our basement. The 3 guys had the basement emptied and the truck full in less than 3 hours. They did an excellent job, at a very reasonable price. Don’t hesitate to call and hire them. Highly recommend.
Response from the owner · a week ago
Hi Cliff! We're so grateful for your kind recommendation. It's wonderful to know our team made the process smooth and efficient for you and your wife. We'd be thrilled to assist you with any future needs.
H
Harmeet Sekhon3 reviewsiTotal number of Google reviews Harmeet has written across all businesses on Google Maps, not just this one.
Hi Harmeet! Your feedback is absolutely amazing. We're overjoyed to learn you received great service. Our team looks forward to helping you out again in the future!
J
Jennifer Earle3 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
The guys were prompt, helpful, kind, and quick! They were wonderful to work with!
Response from the owner · 3 weeks ago
Hello Jennifer! We're so glad to know you found our team both punctual and pleasant. Your kind words brighten our day and we truly appreciate you choosing our service. We hope to work with you again soon!
T
Tammy Elman9 reviewsiTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Joseph and Creedin Came and moved a very heavy and awkward piece of furniture out of the basement for me! They did a great job! When I moved it into the basement I caused some damage to my walls, they were able to move it out of the basement without damaging the walls! Joesph and Creedin were efficient and very cautious! Thanks guys I really appreciate your work! Great work!
Response from the owner · a month ago
Hello Tammy! We're so happy to hear about your positive experience with Joseph and Creedin! It's fantastic that they were able to get that tricky furniture out without a scratch. Thank you for your kind words and for choosing us!
T
Terri Wallace Kelley5 reviewsiTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
So happy I found Capital Junk! They were very responsive, quick to help and had extremely competitive pricing. When the guys showed up to do the job, Tyler was especially polite and friendly. Definitely recommend them for all your junk removal needs. Terri K
Response from the owner · a month ago
Hi Terri! Thank you so much for your fantastic feedback! We're delighted that we could assist you and that you're satisfied with our service. We'll be here whenever you need us! 😊
S
Susan Totman1 reviewiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Sucks at pricing awful dude to hire for junk removal I would not recommend this guy at all.
Response from the owner · a month ago
Hey Mohammad, we take interactions with our clients very seriously, however we have no records of providing you with a quote or doing any work for you. We ask that you double check the company your are reviewing.
H
holly hauck1 reviewiTotal number of Google reviews holly has written across all businesses on Google Maps, not just this one.
We needed to have some furniture moved from one floor to another, and needed some area rugs rolled.
The guys were personable, efficient, and courteous. We would call them again and will recommend to our friends and neighbors.
