Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts
Google reviewers rate Capital Management Realty five stars based on 102 reviews, highlighting smooth home buying and selling experiences. Clients frequently praise the team for responsive communication, professional guidance, and assistance with complex paperwork and negotiations. The agency is noted for helping first-time buyers and investors navigate transactions with patience and transparency. One critical review describes a negative rental experience involving perceived impatience and poor attitude from an agent.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: satisfaction.
Bar = this company · dark tick = category median.
102 Google reviews we collected
Phrases our text analysis found in 96 written reviews
How often each topic comes up in the written reviews
We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Kris is incredibly personable, responsive, and genuinely wants to take care of his clients.”
“Highly recommend Alex and his team (especially Erica!”
“Extremely poor behavior I do not recommend this company based on the experience with the “office manager” ARLENE VILLEROEL”
“Special thanks to Erika Flores for your dedication in ensuring everything went smoothly, on time, and in perfect order.”
“…and quickly throughout escrow, and Alex and his team stayed in close communication with us during the whole process — we had the keys to our new home…”
“We're also working with Alex to sell the previous home he helped us purchase so he's definitely someone we trust and would work with in the future.”
“We had a great experience working with Alex Lee to sell our home.”
“Worked with Arlene Villeroel, and had the worst experience.”
“Alex truly went above and beyond to help us purchase a home at a reasonable price (crazy feat nowadays) and help us renovate it into a beautiful home…”
praise complaint · found by our text analysis, Google review wording unchanged.
Kris and Alex made home buying a smooth experience. With multiple listings, endless paperwork and coordination of schedules with vendors and sellers, I don’t think I could have done this without them! Highly recommend.
Estoy grandemente agradecida, y contenta, con el servicio, y la ayuda que nos brindaron a mi esposo y a mi para comprar nuestra casa. Especialmente a Erika Flores GRACIAS por tu preocupación para que todo se diera a favor, en tiempo y forma. Fue un placer verdadero haber trabajado con tigo Erika, y con la compañía. GRACIAS CMR.
First off, WOW! Kris is the man! He helped me purchase my first house this past month amid the rate hikes and he fought for us at every turn! Kris is incredibly personable, responsive, and genuinely wants to take care of his clients. He is the best agent/real estate expert in the county. Period. Thank you again Kris…
Kris and his team go above and beyond! They have a full-service brokerage that handles your real estate needs from start to finish. An experienced team with knowledge of different facets in real estate, their communication and professionalism are exceptional! Thank you for all your help Kris!
We had a great experience working with Alex Lee to sell our home. From start to finish, he was responsive, honest, and incredibly easy to work with. He always kept us informed throughout the process, answered all of our questions quickly, and made what could have been a stressful experience feel smooth and…
Working alongside Kris Garrido from Capital Management Realty has been a positive experience. He consistently puts his buyers’ best interests first, ensuring every decision is made with care and integrity. His communication skills are top-notch—He keeps everyone informed and responds quickly to questions, which…
5.0 ★★★★★ 102 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Kris and Alex made home buying a smooth experience. With multiple listings, endless paperwork and coordination of schedules with vendors and sellers, I don’t think I could have done this without them! Highly recommend.
Estoy grandemente agradecida, y contenta, con el servicio, y la ayuda que nos brindaron a mi esposo y a mi para comprar nuestra casa. Especialmente a Erika Flores GRACIAS por tu preocupación para que todo se diera a favor, en tiempo y forma. Fue un placer verdadero haber trabajado con tigo Erika, y con la compañía. GRACIAS CMR.
First off, WOW! Kris is the man! He helped me purchase my first house this past month amid the rate hikes and he fought for us at every turn! Kris is incredibly personable, responsive, and genuinely wants to take care of his clients. He is the best agent/real estate expert in the county. Period. Thank you again Kris & Co. for all of your hard work and dedication.
Berlin, wow thank you for the kind words! It was an honor to help you purchase your first home. We navigated a few hurdles together, and I’m grateful you trusted me to advocate for you every step of the way. Our entire CMR team appreciates you! Wishing you wonderful memories in your new home, and please know I’m always a call away. Congratulations again! 🏡
2026 UPDATE: Another update! Although we loved our previous home, it was time to move into a bigger place, and we were fortunate to work with Alex Lee from CMR again. Alex made sure to work with the seller's realtor to ensure we would have a strong offer, and we were very pleasantly surprised to have our first offer accepted within a day this time around! Things moved extremely smoothly and quickly throughout escrow, and Alex and his team stayed in close communication with us during the whole process — we had the keys to our new home just 4 weeks after the offer! I want to highlight Alex's diligence, for example reading through all the paperwork closely to make sure that we filled things out correctly, which we did not always do 😅, so it was so helpful to know someone was always in our corner and advocating for all of our needs. Highly recommend Alex and his team (especially Erica!), and we'll be sure to use CMR again for any future real estate needs. 2022 UPDATE: We just purchased a new home and worked with Alex Lee and the Capital Management team again. We were buying during the mad height rush in Spring 2022 and it took more than 4 months from the initial viewing of the house to actual purchase and Alex walked with us through the entire process (in addition to multiple offer submissions and viewing many many houses prior to the home we ended up purchasing). Alex truly went above and beyond to help us purchase a home at a reasonable price (crazy feat nowadays) and help us renovate it into a beautiful home during the escrow process so that there would be minimal work needed once we moved in. We're also working with Alex to sell the previous home he helped us purchase so he's definitely someone we trust and would work with in the future. Thank you again Alex! ****** Previous review Alex is a true advocate for his clients and I am so glad that we trusted him to help us buy the best home for our family. This is our first home and I am sure we will use him again for all of our future real estate needs as he made the experience as painless as possible and helped take care of everything to make it the least work for me (I was very pregnant when we were searching for our home so every little thing he did was helpful!). Thanks Alex!
Thank you Sarah, it is our pleasure to serve you
Kris and his team go above and beyond! They have a full-service brokerage that handles your real estate needs from start to finish. An experienced team with knowledge of different facets in real estate, their communication and professionalism are exceptional! Thank you for all your help Kris!
Thank you so much for your fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear about your positive experience with Kris and his team. At our full-service brokerage, we strive to deliver top-notch service and support to our clients throughout their entire real estate journey. Kris and his team are dedicated professionals who have a wealth of knowledge in various aspects of the real estate market, ensuring that all your needs are met with expertise and precision. We take great pride in maintaining open lines of communication and upholding the highest levels of professionalism. Our goal is to make your real estate experience as smooth and stress-free as possible. Once again, thank you for choosing us as your real estate partner. Your positive feedback means the world to us, and we look forward to serving you again in the future!
We had a great experience working with Alex Lee to sell our home. From start to finish, he was responsive, honest, and incredibly easy to work with. He always kept us informed throughout the process, answered all of our questions quickly, and made what could have been a stressful experience feel smooth and manageable. We truly appreciated his transparency and professionalism every step of the way. We would highly recommend Alex to anyone looking to buy or sell a home!
Working alongside Kris Garrido from Capital Management Realty has been a positive experience. He consistently puts his buyers’ best interests first, ensuring every decision is made with care and integrity. His communication skills are top-notch—He keeps everyone informed and responds quickly to questions, which makes the entire process smooth and stress-free. His deep knowledge of the real estate market is evident. He can anticipate challenges before they arise. His expertise, combined with his strong work ethic, leads to outstanding results for Kris' clients. I highly recommend Kris to anyone looking for a dedicated, knowledgeable, and high-performing real estate professional.
Where do I begin. The overall score should be 6 out of 5! The level of integrity, prompt communication, transparency and work ethic is next level. This team goes above and beyond to get you what you truly want and I could not recommend them enough.
Love this! 🙌 Thank you for the incredible 6-out-of-5 review. Integrity, prompt communication, transparency, and relentless work ethic are exactly what we strive for every day, so it means a lot to hear that came through. Our team’s mission is to go above and beyond to get you what you truly want, and we’re thrilled we delivered. If you ever need anything—market advice, contractor referrals, or help with your next move—we’re here for you. And if you have friends or family we can serve, we’ll take great care of them too. — Capital Management Realty | Kris & Team
Absolute best! As a first time investor, going into the unknown is a very scary thing for me. Kris and Alex made the process super easy and simple. They would communicate regularly, with clear, concise information without me having to chase them. They were very very, patient, answering all my questions and concerns while assuring me and making me feel confident about the process. They definitely made this daunting process so seamless and smooth. Definitely recommend them.
The smoothest process one could ever hope for. Arlene is heaven sent. Her and Alex truly know what they’re doing and will tailor your experience. Everyone at Capital Management was such a pleasure to work with. I almost want to do the whole thing all over again because that’s how fast, easy and fun the whole process was. God bless you guys.
Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts
