Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%78+11.7Craft & service 20%39+7.8Value 10%41+4.1Momentum 8%55+4.4Track record 7%62+4.3Accountability 5%78+3.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORECapital Moving & Storage
Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 30 packing services · 5.0★ from 1,017 Google reviews
Report card
Percentile vs other packing services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Capital Moving & Storage is better than 88% of packing services.A
88
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Capital Moving & Storage is better than 78% of packing services.B
78
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Capital Moving & Storage is better than 39% of packing services.D
39
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Capital Moving & Storage is better than 41% of packing services.C
41
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Capital Moving & Storage is better than 55% of packing services.C
55
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Capital Moving & Storage is better than 62% of packing services.B
62
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Capital Moving & Storage is better than 78% of packing services.B
78
Reviews for your job
Customers hired Capital Moving & Storage for 8 kinds of job.
Capital Moving & Storage for furniture removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$2.3k+110% vs typical packing services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 43%Reasonable 56%Overpriced 1%Not sure 1%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 223 | $611–$1.6k |
| Moving-related packing | 58 | $737–$2.2k |
| In-state moving | 51 | $1.3k–$3.2k |
| Furniture assembly | 40 | — |
| Oversized-item moving | 39 | — |
| Interstate moving | 35 | $2.3k–$4.9k |
| Moving-related storage | 31 | — |
| Senior moving | 20 | $633–$1.5k |
