Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%88+30.8Reliability 15%78+11.7Craft & service 20%39+7.8Value 10%41+4.1Momentum 8%55+4.4Track record 7%62+4.3Accountability 5%78+3.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORECapital Moving & Storage
Raleigh, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 30 packing services · 5.0★ from 1,017 Google reviews
Report card
Percentile vs other packing services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Capital Moving & Storage is better than 88% of packing services.A
88
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Capital Moving & Storage is better than 78% of packing services.B
78
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Capital Moving & Storage is better than 39% of packing services.D
39
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Capital Moving & Storage is better than 41% of packing services.C
41
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Capital Moving & Storage is better than 55% of packing services.C
55
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Capital Moving & Storage is better than 62% of packing services.B
62
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Capital Moving & Storage is better than 78% of packing services.B
78
Reviews for your job
Customers hired Capital Moving & Storage for 8 kinds of job.
Capital Moving & Storage for vehicle transport
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Vehicle transport”
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great guys. On time. Communicated. Kept their word and I barely lifted a finger.
Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Price
$2.3k+110% vs typical packing services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 43%Reasonable 56%Overpriced 1%Not sure 1%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 223 | $611–$1.6k |
| Moving-related packing | 58 | $737–$2.2k |
| In-state moving | 51 | $1.3k–$3.2k |
| Furniture assembly | 40 | — |
| Oversized-item moving | 39 | — |
| Interstate moving | 35 | $2.3k–$4.9k |
| Moving-related storage | 31 | — |
| Senior moving | 20 | $633–$1.5k |
