Is Capital Pest Services Inc any good?
Our verdict: mixed — #73 of 102 wildlife removal services, better than 28%. Customers single out its track record and momentum; craft & service is where it trails.
Track record — better than 96% of peers
Momentum — better than 78% of peers
Reliability — 26th percentile
Value — 25th percentile
Craft & service — 18th percentile
Capital Pest Services Inc for general pest inspection
Clear ✕158 customers reviewed a general pest inspection job here and rated it 4.94★. Most paid $80–100 (category typical: $61–$126). For this job it ranks #41 of 81 wildlife removal services we track.
All 158 Google reviews tagged “General pest inspection” · showing 40
No complaints. They were on time and did what they came out to do.
We had Capital Pest at our old house. When we moved to a new neighborhood we immediately hired them again. Our new house is in a new neighborhood being built and it seems to draw little pests. We got on a schedule with CP again and it is great. They are always on time and so very nice and accommodating with their schedule. I highly recommend.
Great service. Came out when needed off cycle to assist with mice too. Would recommend
Friendly and helpful customer service.
Great company!
Been using Capital pest for 4 years great service. Seen a couple spiders between services and they came right out and retreated with no problems. Great company. Very friendly!
I have been with Capital Pest for a few years and always feel like a priority whether it be on the phone or when they visit. They are thorough, genuine, and respectful! I have both general pest and termite prevention with them. While most companies use termite bait stations placed in yards, Capital Pest uses a…
Everyone is so helpful every service!
We've used Capital Pest Services at two different properties over the past 5+ years and have been very happy. Good communication from office staff to onsite workers. They are always willing to come back out if a problem happens to arise between treatments - which is rare.
I rarely write reviews, good or bad for services, but I felt the need to acknowledge Capital Pest Services which I have been using for about a year now. They are ALWAYS on time, ALWAYS polite, positive and friendly and do a good job. I also appreciate the charity work Capital Pest is involved in. Just an overall…
Always professional and easy to work with.
Every time Capital Pest comes to our home, they do such a thorough job - inside and outside. Jonah and another man (sorry, I forgot his name) have been wonderful to work with.
I have used Capital Pest for many years for my quarterly pest control. They have alway provided great service. The scheduling is easy and the techs that come out have always been thorough. I’ll never skip a visit from my bug people!
I have used Capital Pest for years and they are always friendly, knowledgeable, on time, and consistently do a great job. I don't typically have pest issues, and if anything ever comes up, they come right away and treat for it. I highly recommend Capital Pest Services.
The service was on time, efficient and courteous.
The technician was on time. He was polite and told me exactly what he would do. I showed him where ants were coming into the house through an electrical outlet and treatment was made. I have used Capital Pest Services for seven years and have been very satisfied.
We love Capital Pest! We have used the co. for 10 years now and have always been satisfied. The on site employees and office staff are all friendly and accommodating. Any time we call for something they are super responsive. Highly recommend!!
Great company. Always communicates service times and people treating home.
Capital Pest is always reliable. Easy to schedule appointments, always on time and effective service. I've been a happy customer since 2000. We use them for annual termite inspection and quarterly oest control.
Service was on time, professional and courteous
Capital Pest Services was very courteous, explained everything they were going to do, and were timely. Really appreciate their professionalism and kindness.
Ray was great, asked me about past few months, got supplies to address inside and out, explained what chemicals do and what to expect going into Fall / Winter
We STILL love Joe! We have had Joe for many years, and he has always done an outstanding job for us — above and beyond. He solved our original problem in one visit and has kept us free and clear ever since. At this point, we feel we are “family” and look forward to seeing him every 3 months.
I am set up for quarterly services and I have had a great experience! They are quick to respond and happy to answer any questions. James was the tech for my most recent visit and he was very kind and helpful. The tech from my last visit was also very helpful and sent a voice note to describe what they did.…
Joe P has been our technician from Capital Pest and he is courteous and professional in his treatment of my home and any issues we have with any pests in or around our home.
Our technician Joe is amazing!
We have been using Capital Pest for the past several years, and they always do a courteous and professional job. I highly recommend them.
Everyone I have dealt with at Capital Pest has been great. Technicians are on time, respectful and professional.
Great service.
Chris did a great job providing professional and friendly service. Answered our questions clearly.
Technician was professional and polite. He did his job efficiently and left with a smile on his face. I have used them three times and I will continue. If I have a problem before the next scheduled appointment they come back for free
I'm relatively new to Capital Pest Services and really like them already. Much better service compared to the "large company" pest service I had before the locally-owned CPS. The technician was really friendly and helpful also.
Professional, reasonably priced, and great communication!
Very prompt and great communication!
Very professional, always on time. If there is a problem between scheduled services, they always come back
I have been a customer of Capital Pest Services since 2007, and I can't imagine using anyone else. Their (our!) technician, Joe, has been coming to our home for many, many of those years and he always does such a great job. I feel he cares about us, provides top notch service and always looks for ways to do "a…
Capital Pest control was one of the best recommendations I have received. They were fair in their pricing and as a service organization, they are top notch. Whenever I call, I feel my needs are met, despite often calling for ‘immediate service’. I have my termite protection with them as well no they re great…
Jason was great. I have tried other companies but Capital is the best.
Ricky is the best technician, hands down, and has always been a joy to come and help me with critter control. And he’s successful at it. Many thanks to your company for years of great service.
Was on time, polite and efficient.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Capital Pest Services Inc
Is Capital Pest Services Inc good?
Yes by most measures: 4.9★ from 843 Google reviews and an Experts Score of 38/100 (grade D), #73 of 102 wildlife removal services we track. 2.4% of reviews in the last two years were 1–2★ (category average 1.6%).
How much does Capital Pest Services Inc charge?
Customers reported a typical bill of $91 (middle half $81–$99), 10% below the wildlife removal services median of $101.
What do customers hire Capital Pest Services Inc for?
Mostly general pest inspection (158), termite inspection (59), cockroach extermination (44), ant extermination (44).
Does the owner respond to complaints?
The owner replied to 71% of 1–3★ reviews (category: 65%).
