How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%96+13.6Replies to reviews 7%49+3.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORECapital Pest Services Inc
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 843 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Capital Pest Services Inc for 8 kinds of job.
Capital Pest Services Inc for general pest inspection
Clear ✕All 158 Google reviews tagged “General pest inspection” · showing 140
No complaints. They were on time and did what they came out to do.
We had Capital Pest at our old house. When we moved to a new neighborhood we immediately hired them again. Our new house is in a new neighborhood being built and it seems to draw little pests. We got on a schedule with CP again and it is great. They are always on time and so very nice and accommodating with their schedule. I highly recommend.
Great service. Came out when needed off cycle to assist with mice too. Would recommend
Friendly and helpful customer service.
Great company!
Been using Capital pest for 4 years great service. Seen a couple spiders between services and they came right out and retreated with no problems. Great company. Very friendly!
I have been with Capital Pest for a few years and always feel like a priority whether it be on the phone or when they visit. They are thorough, genuine, and respectful! I have both general pest and termite prevention with them. While most companies use termite bait stations placed in yards, Capital Pest uses a…
Everyone is so helpful every service!
We've used Capital Pest Services at two different properties over the past 5+ years and have been very happy. Good communication from office staff to onsite workers. They are always willing to come back out if a problem happens to arise between treatments - which is rare.
I rarely write reviews, good or bad for services, but I felt the need to acknowledge Capital Pest Services which I have been using for about a year now. They are ALWAYS on time, ALWAYS polite, positive and friendly and do a good job. I also appreciate the charity work Capital Pest is involved in. Just an overall…
Always professional and easy to work with.
Every time Capital Pest comes to our home, they do such a thorough job - inside and outside. Jonah and another man (sorry, I forgot his name) have been wonderful to work with.
I have used Capital Pest for many years for my quarterly pest control. They have alway provided great service. The scheduling is easy and the techs that come out have always been thorough. I’ll never skip a visit from my bug people!
I have used Capital Pest for years and they are always friendly, knowledgeable, on time, and consistently do a great job. I don't typically have pest issues, and if anything ever comes up, they come right away and treat for it. I highly recommend Capital Pest Services.
The service was on time, efficient and courteous.
The technician was on time. He was polite and told me exactly what he would do. I showed him where ants were coming into the house through an electrical outlet and treatment was made. I have used Capital Pest Services for seven years and have been very satisfied.
We love Capital Pest! We have used the co. for 10 years now and have always been satisfied. The on site employees and office staff are all friendly and accommodating. Any time we call for something they are super responsive. Highly recommend!!
Great company. Always communicates service times and people treating home.
Capital Pest is always reliable. Easy to schedule appointments, always on time and effective service. I've been a happy customer since 2000. We use them for annual termite inspection and quarterly oest control.
Service was on time, professional and courteous
Capital Pest Services was very courteous, explained everything they were going to do, and were timely. Really appreciate their professionalism and kindness.
Ray was great, asked me about past few months, got supplies to address inside and out, explained what chemicals do and what to expect going into Fall / Winter
We STILL love Joe! We have had Joe for many years, and he has always done an outstanding job for us — above and beyond. He solved our original problem in one visit and has kept us free and clear ever since. At this point, we feel we are “family” and look forward to seeing him every 3 months.
I am set up for quarterly services and I have had a great experience! They are quick to respond and happy to answer any questions. James was the tech for my most recent visit and he was very kind and helpful. The tech from my last visit was also very helpful and sent a voice note to describe what they did.…
Joe P has been our technician from Capital Pest and he is courteous and professional in his treatment of my home and any issues we have with any pests in or around our home.
Our technician Joe is amazing!
We have been using Capital Pest for the past several years, and they always do a courteous and professional job. I highly recommend them.
Everyone I have dealt with at Capital Pest has been great. Technicians are on time, respectful and professional.
Great service.
Chris did a great job providing professional and friendly service. Answered our questions clearly.
Technician was professional and polite. He did his job efficiently and left with a smile on his face. I have used them three times and I will continue. If I have a problem before the next scheduled appointment they come back for free
I'm relatively new to Capital Pest Services and really like them already. Much better service compared to the "large company" pest service I had before the locally-owned CPS. The technician was really friendly and helpful also.
Professional, reasonably priced, and great communication!
Very prompt and great communication!
Very professional, always on time. If there is a problem between scheduled services, they always come back
I have been a customer of Capital Pest Services since 2007, and I can't imagine using anyone else. Their (our!) technician, Joe, has been coming to our home for many, many of those years and he always does such a great job. I feel he cares about us, provides top notch service and always looks for ways to do "a…
Capital Pest control was one of the best recommendations I have received. They were fair in their pricing and as a service organization, they are top notch. Whenever I call, I feel my needs are met, despite often calling for ‘immediate service’. I have my termite protection with them as well no they re great…
Jason was great. I have tried other companies but Capital is the best.
Ricky is the best technician, hands down, and has always been a joy to come and help me with critter control. And he’s successful at it. Many thanks to your company for years of great service.
Was on time, polite and efficient.
I hired Captial Pest Services for a standard interior and exterior bug spray, as well as setting down bait traps for mice. My technician, Curtis, was very nice and educational about how to prevent pests. He was thorough when inspecting everything, and even knocked the spider webs off the outside of my house. Would recommend!
Always great service!!
Great, Friendly service as always!
Reliable and always on time for insect, mosquito and termite inspection. Even checks mouse bait when he is here. Highly recommended!!
Best service. Very efficient and friendly service
Joe does an outstanding job and he is a pleasure to work with
We have been long time customers of Capital Pest, since 2010. We consistently receive excellent customer service in scheduling and the quality of our home visits are top notch. Curtis is punctual and provides professional & quality services. We do our quarterly pest control, annual termite inspections and 6-month…
We have been using Capital Pest Services for over 5 years now, and recommend them highly! They handle our quarterly mosquito control as well as our indoor general pest inspections and extermination. They always do a fantastic job keeping our home and yard pest-free. On top of the great results, their staff is…
Capital Pest has done our termite and pest control for 5 years. They are reliable and responsive. When we see any insect issues, they have been able to resolve the issue quickly. Their billing and scheduling process is smooth and reliable.
Great service - wouldnt consider another provider!
I have had great service from Capital Pest Services Inc. the office staff and the field staff are very professional and personable.
Had our quarterly pest control service today. The technician was right on time and did a great job outside, then did the inside as well when we asked. Couldn’t have gone smoother.
We have used Capital Pest Services for several years- Joe, our technician is very thorough and extremely knowledgeable about pests! We love Joe and we appreciate the consistent service from Capital Pest.
Awesome job!!
We switched to Capital Pest Services a couple of years ago & we've been extremely impressed with their work. They're flexible when we need to add/alter any services, & they're always very quick to respond when we have questions. We've found their prices to be more than reasonable, as well as consistent &…
Very professional. Always shows up when scheduled. Process of treating for pest works well no issues with pest!
The technician came when they said they would and was willing to make sure that we were completely satisfied.
Joe Phillips has been performing our house and termite inspection for many years. His professionalism is top notch. He is friendly ,courteous and knowledgeable.
Capital Pest does our services for Cake Town Bakery! They always do a great job and come out if we need it.
Brandon arrived slightly early, did a great job and finished in a timely manner.
Arrived on time. Performed service in a timely manner.
Great customer service to set up new service
Christopher was prompt, polite, and very thorough in his service at our property. We highly recommend Capital Pest.
Technician was very thorough, polite, and kind. Worked quickly. Made sure all concerns were addressed.
friendly service person, answered my questions, did a super job, would like to see him again did quarterly service
Very happy with the service and the price. They show up consistently on time. Everyone I’ve dealt with has been friendly, professional, and knowledgeable. Would definitely recommend them.
Great service. Kind and reliable staff. Admin is also easy to speak with. Recommend to use this company for sure.
Our service person was so great. He was better than anyone I have ever had for my property.
Always get exelent service I
Consistently excellent service for our corporate account, and the technicians are thorough and courteous. Highly recommend!
They are reliable and easy to schedule with. All of the folks who come have been good to work with.
Capital pests always delivers great service. The service folks are always pleasant and responsive. I also appreciate that they will come out between quarterly services if there are issues. This is inevitable when dealing with pests, and it is great to get quick attention when it pops up.
Sam was very thorough and did a great job cleaning cob webs outside and spraying for pests.
Have been relying on Capital Pest for many years. Their technicians are well trained and very professional and always able to take care of whatever pest issues I have. Can't recommend them highly enough!
We have been doing business with Capital Pest since 2023 and have been so pleased! They have fair prices, quality work, friendly staff, and flexible schedules. We especially love our specialist, Mr. James! He is so knowledgeable, thorough, kind, and just an all around awesome human! We adore him!
Our technician was great as always and very thorough.
The service was prompt and very professional. Thank you
Been using Capital Pest for several months now, I much prefer them to any national company, i can call a real person. And typically the same person comes to the house. Good communication updates as well.
Timothy was very helpful and did a thorough job.
The service.man showed up as scheduled and treated areas
Provide great customer service and great pest control.
Joe with Capitol Pest Control is fantastic. He shows up right on time, gets the job done quickly, and is always friendly and willing to answer any questions. He makes the whole process easy and stress‑free, and I truly appreciate how helpful he is each visit.
We've been loyal customers of Capital Pest since 1998. Originally, our go-to professional was Frank. When he told us he was retiring, we were bummed for us—but happy for him! We've continued to use Capital Pest over the years, and they have always been great. Our experience today really stood out, so we wanted to…
A great experience, I would definitely recommend. Timothy was very efficient and helpful. The prices are very reasonable as well.
Joe has been taking care of us both inside the house and outside mosquito control for years. He’s the BEST! We love his friendly smile, his great sense of humor, and his effective tips for us between services. He’s so knowledgeable about any and all problems. We love his dependability and punctuality too. We look…
I've used Capital Pest since my move to NC over 10 years ago. Joe was the my first service tech and I have requested him ever since. He is friendly, professional, always punctual and does a great job. I highly recommend Capital Pest and especially Joe!
Like many of you, I am typically a DIY-er when it comes to most things because I feel more comfortable and confident when I am the one executing a task. When it comes to pest control, I really tried to take care of it myself, but failed miserably. We had ants, spiders, crawlers, you name it. So, I tried a few…
Great having Joe as our Capital Pest Services technician.
My daughter and I have been in our house for 19 years and Capital Pest Services has always done our yearly termite inspection. My technician is ALWAYS Joe because I request him. He is professional in every way and does an EXCELLENT job. I used to have our quarterly maintenance done by "another company" and Joe…
We’ve been with Capital Pest for over 20 years. They’re the best! Joe always does our service! Friendly, efficient and excellent! Our dog looks forward to just visits. Highly recommend Joe!
Joe always does a great job with a smile and positive attitude! Company communicates well for appt time and technician arrival time.
I have been using Capital Pest since 1997 and I am beyond pleased with their service!! They are always accomodating to my schedule and never disappoint! My technician of choice is Joe P and he is very accountable, freindly, courteous and professional!! I have never considered using any other company! :)
I have been using Capital Pest Services for years and years and always have Joe do the service. Joe is so friendly and is thorough in his treatment of the house. He is very efficient and it’s always a pleasure to see him. I highly recommend Joe and Capital Pest Services!
Joe was here! As always he did a fantastic job!
We've been working with Capital Pest for about a decade now and couldn't be happier. Joe takes care of our property and he is awesome. He's always prompt, courteous and great to talk to. We've had zero issues with Capital Pest and would highly recommend them and Joe if you're lucky enough to get him!
I have used their service for 22 years, two homes and they are just awesome. Joe is usually our guy and he is like family. He is always upbeat, makes sure we tell him if there are any issues and is just an overall professional and friendly service man. I recommend them highly!
We have been clients of Capital Pest Services for more than 14 years! Joe Phillips has been our technician and I cannot say enough great things about him! He is always friendly and smiling and has such a great positive attitude when coming to do our inspections or services! If you’re seeking a reliable company to…
Joe has taken care of our pest needs for years. He’s the best, and takes such good care of us. We live in the country, so the critters want to come visit, and he keeps them away.
We have had the same technician for several years, Joe Philips. He is always on time and does an excellent job with a smile. If we have a need in between times, Joe is alway willing to return and do what ever is needed. He is an excellent representative for Capital Pest Services.
Happy to share my true opinion of Capital Pest Control - ever since we have had Curtis (our preferred technician), it’s been a wonderful experience. I am a very picky customer and he goes above and beyond to treat every surface and address every concern. The office allows me to schedule via email and always at a…
Joe is our technician and not only is he prompt, but he is friendly and thorough each and every time he has come. We've been using Capital Pest for many years, and if when we had a problem between service calls all it took was a phone call & they came right away to take care of things for us. They're great - Joe in particular!
We have been using Capital Pest Services for years! First at our home in Cary and now in Wake Forest. The service in Wake Forest has included pest services over the last 3 years and our service tech Joe Phillips has been awesome! Friendly, prompt, efficient, effective, just all around excellent service. BTW...this…
Living in NC requires regular pest control services, especially in the summer. Capital Pest has assisted with regular maintenance, as well as with pesky yellow jackets and wasps in the yard. We have enjoyed working with Joe, Timothy, and Ricky for regular maintenance and resprays. They have been courteous, thorough,…
Joe Phillips has provided us with excellent service since 1992. He is dependable, hard working, knowledgeable, efficient, always on time, dedicated, a great trouble shooter and a good listener when we have pest control issues. He is also a very kind person. We highly recommend Capital Pest Services and Joe Phillips.
I've been with Capital Pest 22+ years. Joe Phillips is the technician who does quarterly checks, termite inspections, and has dealt with carpenter ants when they invaded.. He is a professional. He shows up at the expected time and is approachable yet focused on his work. He'll tell me if he sees something like a…
We have used Capital Pest Services for multiple years now. Joe P has been our technician all these years. If I could give Joe 20 stars I would! He is the BEST! He is always on time and sometimes even early. Very considerate, respectful, and always happy. He has always gone above and beyond to make sure we are pest…
Have used Capital Pest for years. Very pleased with their service. Curtis is professional, polite, and thorough.
Joe is pleasant, attentive, and responsive to any concerns we share. He treats both the interior and exterior of our home, brushing webs and debris from windows and eaves. I appreciate that he covers his shoes on entering.
Joe is a real professional. He does outstanding work and is very focused on customer care.
I have used Capital Pest Services for 8 years and have always had prompt and thorough care from them. James was my service tech this week. He was informative and friendly, and did excellent work. I have recommended Capital Pest to many friends!
Capital Pest is great. Todd is the best. He is very responsive when we contact him and the service he and the company provides is excellent.
My wife and I have happily used Capital Pest Services since we moved to Raleigh 12 years ago. Joe, our regular technician, stopped by this morning to give us our regularly scheduled quarterly treatment. He's the reason why we love Capital Pest. Joe's always on time, super friendly and trustworthy, and knows more…
Excellent service today from Todd. Capital Pest is reliable, on time and does a thorough job.
Joe with Capital Pest does a fantastic job. Always friendly and extremely thorough. Has been doing our pest inspections for over two years now and I highly recommend him.
We have used Capital Pest Services since moving back to NC state. We have received excellent service with Joe. He is knowledgeable and so very friendly. We highly recommend this company
I have been a customer for almost fourteen years and have always been impressed by Capital Pest Services. Our technician Joe is so thorough, professional and knowledgable, always ready to answer any and all questions. If you are looking for a pest and termite service, make sure to call Capital Pest and ask for Joe. You will not be disappointed!
Capital Pest is the best. They are always on time and provide great services. Joe Phillips is our pest specialist and he is the friendliest representative.
Capital Pest is the Best! Especially Dave. Very personable and thorough. We’ve used Capital Pest for both termites and routine pest control. Very reasonable prices and prompt attention. It’s also great to support a local business instead of a national chain.
Joe Phillips/Capital Pest have been coming to our home for many years. They are polite, professional and knowledgeable. They do an outstanding job.
We've been using Capital Pest for almost two years, and they've been exceptional each visit. Timothy H provides friendly and knowledgeable service and is thorough in his work.
We have enjoyed stellar service from Joe at Capital Pest Services for many years at multiple houses. Highly recommend.
Capital Pest Services has been providing pest control services for me since 2019. They have done an excellent job of keeping my home pest free. Joe has been our technician throughout this time and is always very thorough, on time, cheerful and willing to do whatever is needed to ensure complete satisfaction. I highly recommend Capital Pest Services!
We have been using Capital Pest for years and never considered switching. They are great to work with and happy with their services.
I've been using Capital Pest Services for at least a couple of years for standard service and always have great service from Brandon! He's been there the entire time I've been a customer and he's super friendly and helpful. He's always on time and I know that things will be done right when he's there!
Daniel Sallinger came to do our yearly termite inspection and quarterly pest control. Super friendly, super professional, and also very knowledgeable and helpful. Par for the course at Capital Pest Services. Please consider supporting this local business instead of any of the national pest control companies. They are a cut above.
Great service, reliable, tailored to our needs while protecting the health of plants and our garden, Todd is always flexible and helpful.
James is fantastic. Came by at the stated time, explained in detail which pest control substances are used and why, how they work, and what their best use is. Took care of the entire house in a timely manner, very friendly, professional, and polite. 10/10, 5/5 stars, excellent service, extremely grateful and satisfied.
Been a customer for several years and always had a good experience. Billing and scheduling is easy. The specialists who come to the house are always very kind and professional. When we had a rodent issue, they took extra time to find and eradicate the problem. We’ve had Ricky many times, Matt came today and was…
We used Capital for around 18 months. They were okay if you understand the service and what you're getting. They only offered perimeter treatment of our house, and it was moderately effective at best. We had mosquito treatment with them for 6 months out of the year, it was also just okay. Biggest complaint we had…
Wade from Capital Pest did an excellent job treating our house today! He was kind, knowledgeable, prompt, and professional. He also found an ant nest under our stairs, that we did not know about, and took care of it for us. We will definitely continue our business with Capital Pest Services! Fantastic experience!
We have been using Capital Pest for quarterly pest maintenance & annual termite inspections since 2008. They are always responsive, in time, professional and call to your attention any pest problems. We only use them outside our home, not inside due to pets. This spring we have had an occasional siting of sugar ants…
Super thorough.
Fantastic service. They have been responsive to every issue I have had with rodents and insects and have been out within a few days. They do a great job of explaining how their treatments work.
Our specialist, Donier Carter, was very professional and pleasant. He even rescued a small frog that had errantly made his way into our crawl space at some point before the inspection (probably at some point when I went under there). The inspection itself was very thorough. We have used Capital Pest for many years and have been very pleased.
We just moved to Knightdale from Virginia Beach. Our daughter recommended Capital Pest Services for our home. The technician (Timothy Hunt) arrived on time and was polite and quite professional. I highly recommend this business!
I have been using capital pest service for years. Frank did an excellent job. He double and triple checked to make sure nothing was missed. The service is always tremendous and all the staff are very helpful.
we've had Capital Pest for annual termite inspections and periodic pest treatments since 2004, and we are always satisfied. very solid business. this year Frank came out and took care of everything plus had a wonderful attitude. many thanks.
Frank Miller did our service/inspection this morning and he was excellent!!! Please send Frank back every time........he is awesome!
We have used Capital Pest for a few years now with a quarterly service and we have always received great service. Responsive if we need additional service between the quarterlies. Typically, we are serviced by Frank Miller and he is always professional, courteous, and knowledgeable.
We have used Capital Pest for annual termite/pest inspection for many years and have always found them to be very professional. Frank Miller just performed the annual service and I was very pleased. He was punctual, professional & thorough. I would definitely recommend Capital Pest Services to everyone!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 158 | $61–$126 |
| Termite inspection | 59 | $72–$371 |
| Cockroach extermination | 44 | $71–$214 |
| Ant extermination | 44 | $71–$246 |
| Mosquito extermination | 39 | $61–$99 |
| Spider extermination | 38 | $53–$133 |
| Rodent extermination | 30 | $63–$282 |
| Termite extermination | 16 | $214–$426 |
