Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

Experts Reviews · Company report
Capital Pest Services Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%34+11.9Reliability 15%26+3.9Craft & service 20%18+3.6Value 10%25+2.5Momentum 8%78+6.2Track record 7%96+6.7Accountability 5%57+2.9Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCORE

Capital Pest Services Inc

Raleigh, NC · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 102 wildlife removal services · 4.9★ from 843 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and momentum; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Capital Pest Services Inc is better than 34% of wildlife removal services.D
34
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Capital Pest Services Inc is better than 26% of wildlife removal services.D
26
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Capital Pest Services Inc is better than 18% of wildlife removal services.F
18
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Capital Pest Services Inc is better than 25% of wildlife removal services.D
25
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Capital Pest Services Inc is better than 78% of wildlife removal services.B
78
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Capital Pest Services Inc is better than 96% of wildlife removal services.A
96
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Capital Pest Services Inc is better than 57% of wildlife removal services.C
57

Reviews for your job

Customers hired Capital Pest Services Inc for 8 kinds of job.

Capital Pest Services Inc for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$148

All 1 Google reviews tagged “Home inspection”

Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our technician, Frank Miller arrived on time and answered all my questions. Because it rained, the exterior could not be treated. Frank showed up the next rain free day to complete the job. We have used Capital Pest for over twenty years. They have been inspecting and providing services for our home since we bought it.

Ant exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Professionalism

Price

$91-10% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 70%Overpriced 2%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection158$61–$126
Termite inspection59$72–$371
Cockroach extermination44$71–$214
Ant extermination44$71–$246
Mosquito extermination39$61–$99
Spider extermination38$53–$133
Rodent extermination30$63–$282
Termite extermination16$214–$426

Compare with

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