Customers praise Capitol Hill Auto Service for thorough repairs, fair pricing, and transparent communication regarding necessary work. Many highlight the shop's punctuality and long-standing reliability for routine and complex maintenance. However, critical reviews cite unresponsive phone lines, perceived rudeness from staff, and instances of unauthorized charges or failed repairs that required re-service elsewhere.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Chris and his staff are thorough and reliable professionals. We trust Capitol Hill Auto to keep our 11 year old auto in top condition. If necessary, Christ will keep the car overnight to insure the work is done properly
I receive excellent and exceptional car service from Capitol Hill Auto Service!
Hearing that our car service was excellent and exceptional really landed with the team. Barbara, thank you — we love that it impressed you.
They put on new wheels for me from tire rack. It was quick and no TPMS or wheel speed issues. Quick communication over email and decently price for the install.
Ethan, so good to hear the install went smoothly. We'd be glad to assist again; call anytime — nice to know our quick email updates.
We totally trust Chris at Capitol Hill Auto to take excellent care of our car. He goes above and beyond to assure excellent service.
Pleased he earned your trust. We're grateful you noted Chris's above-and-beyond care, Marcia, and we'll keep providing excellent service at Capitol Hill Auto.
Constant leaking into the passenger compartment. Cleaned up and stopped.
We appreciate you trusting us with your vehicle!
Chris at Capitol Hill Auto took excellent care of my Mini Cooper for many years. Sadly I had to get rid of that car during Covid and traded it for a new VW Golf. The warranty on that car expired so I brought it to Capitol Hill recently for a battery problem. I needed the car quickly and the service couldn’t have been smoother. Chris responded to my early morning email right away. I brought the car in at about 9:30 and had it back before noon. The estimate, approval of work, and payment were all done online and super fast. Chris was kind enough to explain a couple things about the key to the car that I never understood for all the yrs I’ve been driving it. The work done was impecable and as my car ages and needs work, I won’t have any place but Capitol Hill Auto take care of it. Highly recommend!
Thank you for allowing us to work with you all these years, we appreciate this recommendation!
Chris at Capitol Hill Auto is great! Excellent and timely repairs at a fair price. Highly recommended.
We appreciate your recommendation Roger!
Capitol Hill Auto provided a thorough oil change service and system check for our 2015 Toyota Avalon. They are a reliable and convenient auto service and repair shop for the community.
Hearing this made our day—so pleased the thorough oil change and system check on your 2015 Toyota Avalon felt reliable and convenient, Maurice. We'd love to care for you again.
Great communication and consistent quality service.
Jon, so good to hear we hit the mark — thank you for calling out our clear communication and consistent quality service.
Great service for 20+ years. Chris and the entire team are straight talkers, no confusion.
We appreciate you trusting us to work on your vehicle all these years!